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The Chancellor Hotel

928 reviews
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Traveller (102)
Room & Suite (58)
Dining (6)
Overview
  • Excellent56%
  • Very good24%
  • Average11%
  • Poor7%
  • Terrible2%
Travellers talk about
“dickson street”(98 reviews)
“great location”(102 reviews)
“parking garage”(21 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (928)Write a Review
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Traveller rating
515
219
104
66
20
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LanguageEnglish
515
219
104
66
20
Show reviews that mention
All reviewsdickson streetgreat locationparking garagefayetteville squarefarmers marketchristmas lightsmodern hotelwithin walking distancerestaurants and barsnice barrooms are largein townfront desk staffstaff was friendlywould definitely stay here againnice staygreat place to stay
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41 - 45 of 924 reviews
Reviewed 4 December 2017

My granddaughter and I arrived late on Thursday (Thanksgiving) evening to attend the Razorbacks Football game on Friday. From the concierge, to the restaurant wait staff, and in particular the African American lady working at the desk, we were treated with the greatest respect and...More

Review collected in partnership with this hotel
Thank gk21061144
Response from Cindy M, Manager at The Chancellor HotelResponded 19 December 2017

Thank you so much for taking the time to review your stay with us. We certainly appreciate the feedback and your kind words. We're so glad that you enjoyed your stay with us and hope to see you again soon! Safe travels and Happy Holidays...More

Reviewed 3 December 2017

The staff was over the top helpful and friendly, and the location is fantastic. Rooms are very nice, especially for the price! This is my favorite hotel in my favorite city! Perfect for Razorback games!

Review collected in partnership with this hotel
Thank Lindsey B
Response from Cindy M, Manager at The Chancellor HotelResponded 19 December 2017

Thank you for taking the time to review your stay with us. We certainly appreciate your feedback and the kind words. We're so glad that you enjoy staying with us. Hope to see you again soon! Safe travels & Happy Holidays ~

Reviewed 1 December 2017

The Chancellor hotel is a modern hotel in great location right on the Fayetteville square close to shopping and restaurants. The staff was very friendly. The price was a very good value. We stayed in a corner executive king suite and it was huge. Highly...More

Review collected in partnership with this hotel
Thank sharoncQ5115BH
Response from Cindy M, Manager at The Chancellor HotelResponded 19 December 2017

Thank you so much for taking the time to review your stay with us. We certainly appreciate your feedback and your recommendation to other travelers. Thanks again for choosing The Chancellor, we hope to see you again soon! Safe travels & Happy Holidays ~

Reviewed 28 November 2017

Disappointed. Loud rooms / corridors. Poor service - cleaning happens 1x per day early in the morning. So it you sleep past 8am, you won't get room cleaned. When service eventually happened next day, towels were taken and not replaced. Mattresses are cheap and uncomfortable....More

Review collected in partnership with this hotel
Thank 661sarao
Response from Cindy M, Manager at The Chancellor HotelResponded 19 December 2017

We're so sorry to hear of your disappointing stay. We take pride in our service standards and sincerely apologize for the problems you encountered while staying with us. We do offer housekeeping services outside of normal daily service upon request from 8am-8pm should you choose...More

Reviewed 27 November 2017

Had to stay in downtown Fayetteville area for business. This hotel was a pleasant surprise. I had stayed here previously several iterations ago, so I knew the location and price was good, so I booked it. I was pleasantly surprised by the recent upgrades to...More

Review collected in partnership with this hotel
Thank johnathonh370
Response from Cindy M, Manager at The Chancellor HotelResponded 19 December 2017

Thank you for taking the time to review your stay with us. We appreciate your feedback and are so glad to hear that you enjoyed your stay with us. Your comments concerning the restaurant have been shared with the appropriate departments. Thanks again for choosing...More

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17891011185
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
USD 108 - USD 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 108 - USD 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (102)
Room & Suite (58)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
dallasmomof3girls
11 February 2016|
AnswerShow all 4 answers
Response from Iboo | Reviewed this property |
This hotel is on the square on Fayetteville and a great place to stay. There are several great restaurants within walking distance but It is a pretty good walk to campus. Fayetteville has Uber, so that is an option to get... More
0
Votes
2Vic9
16 May 2015|
AnswerShow all 6 answers
Response from Robert P | Reviewed this property |
The Little Bread Company mentioned above makes excellent cinnamon rolls, but you have to get there early before they are gone. They do serve breakfast at the hotel. For a really different lunch you might want to try... More
0
Votes
Room Tips
"AVOID room 407, besides malfunctioning keypad, refrigerator was broken and bathroom had diaper pail type..."
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"Great view if you get a room facing the building with the clock tower."
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"Don't get the most expensive room with a top floor and a view. No view."
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"Not a lot of tall buildings around so higher floors will get you a better view."
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