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The Chancellor Hotel

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The Chancellor Hotel
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644 Reviews from our TripAdvisor Community

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There are newer reviews for The Chancellor Hotel
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Showing 642: English reviews
Reviewed 4 weeks ago via mobile

Our check in went smooth, our room was very quiet and huge! It was also nicely appointed and clean! It's hard to critique anything here. Within walking distance to the many restaurants and shops in the area. The staff was extremely helpful and printed out directions for our trip home- thank you for a very pleasant stay! We will visit...

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Helpful?
Thank lovesiestakey
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall as well as the surrounding area. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager 479-442-5555

Fayetteville, United States
Reviewed 4 weeks ago

The room was pretty, but the pillows were all hard as a brick. Room is noisy, sounded like a laundry room was above our room. White comforter has brown stains on it. Light shines in from the sides and from under the door.

Review collected in partnership with this hotel
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Helpful?
Thank jakeb42
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay as it is essential in helping us improve our service standards. I am sorry to hear that your room was not in ideal condition. The appropriate departments have been notified of these issues. I do hope we have the honor of you staying with us again....

Reviewed 4 weeks ago via mobile

We stayed at the full service hotel for over a month Dec.- Jan. 2017. Friendly helpful staff, spacious room, clean, convenient location and easy walking to restaurants and the Square. Ideal high rise hotel in Fayetteville. Pool and gym came in handy. E. Smith, Palm Beach Florida

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Helpful?
Thank Smirhrick
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards.. Your comments have been shared with the appropriate departments so that they may be addressed. Thank you for choosing The Chancellor Hotel! Joe LaCavera General Manager Chancellor Hotel

Copper Canyon, United States
Reviewed 5 weeks ago

This hotel was clean, modern, and the staff were great. The check in-out was great. We were there for a College tour. The hotel is located close to campus and close to many restaurants. I didn't really like parking in the garage behind the hotel,, but they do offer valet at a minimal price. Great priced hotel for the quality,...

Review collected in partnership with this hotel
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Helpful?
Thank 935trisham
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards.. Your comments have been shared with the appropriate departments so that they may be addressed. Thank you for choosing The Chancellor Hotel! Joe LaCavera General Manager Chancellor Hotel

home
Reviewed 18 January 2017

This hotel has a great location. Close to the heart of Dickson street. The hotel is going for the new trendy boutique look. It almost gets there. The rooms are spacious with nice bedding. The bar is comfortable but could use a few more outlets for travelers with laptops. Bar prices were reasonable. There were a couple of things that...

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Helpful?
Thank cooper12
Management response:

Dear guest, Thank you kindly for your feedback in regards to your recent stay. I am terribly sorry that the food and beverage was not up to par. All of your comments will be shared with the staff. The Chancellor hopes to host your stay again in the future. My Best, Joseph LaCavera, General Manager

Barrie, Canada
Reviewed 18 January 2017 via mobile

Doesnt look like much from the outside but the room was fantastic all newly renovated. Very clean and the bed was geavenly after a long day of touring. Great location close to the square. Staff were friendly and accomodating. Would definitely stay here again.

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Helpful?
Thank 5Shawdow
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall as well as the surrounding area. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager 479-442-5555

Springfield, MO, United States
Reviewed 17 January 2017

I have to travel to Fayetteville occasionally for work, and have been staying at one of the business hotels out on Weddington. The Chancellor was price comparable, and much nicer than the others. Right downtown and within walking distance of many great restaurants, and my office.

Review collected in partnership with this hotel
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Helpful?
Thank 512griffinh
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall as well as the surrounding area. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager 479-442-5555

Dallas, Texas
Reviewed 14 January 2017

My daughter and I stayed at the Chancellor Hotel when we visited the University of Arkansas. I found the hotel through American Airlines. The rate was amazingly low so I didn't know what to expect. When we arrived we were very pleasantly surprised. The hotel is cute, updated, has a great lobby, restaurant and bar. The rooms are comfortable and...

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Helpful?
Thank tracy f
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! All The Best, Joe...

Arlington, TX
Reviewed 14 January 2017

This place is old and worn out. The room and hotel look nothing like website pics. Since this is a group of hotels I'd bet they (pics) are of another hotel in the group. Pool looks nothing like what they show on website. Do not recommend this place under any circumstances, it does not look like it is well managed....

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Helpful?
Thank Chuck F
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you kindly for your feedback in regards to your recent stay as it is essential in helping us improve our service standards. I understand you did not have a pleasant stay and that there was a short power outage, this I can assure you in not the norm for us. I would love to hear more about...

Seattle, Washington
Reviewed 14 January 2017

I arrived in the very early morning hours, after a long delay. I was very hungry and very tired. I was greeted by two very, nice young men who helped me order Jimmy Johns, get a parking space and a room. The room was MUCH nicer than I expected and very clean. It much larger than I expected had a...

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Helpful?
Thank Jenn14324
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall as well as the surrounding area. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager 479-442-5555

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
6494 Bistro
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Chancellor Hotel is the only full service hotel in downtown Fayetteville. Featuring 207 brand new, luxurious guest rooms and suites, a stunning lobby bar and restaurant, and exceptional meeting facilities. The Chancellor is the best choice for leisure or business travel. All rooms feature stunning contemporary decor, HDTV's with a full high definition channel line-up. The hotel has luxurious bed linens and bath amenities, and complimentary Wi-Fi Internet access throughout the hotel. Conveniently located to all destinations in Northwest Arkansas, The Chancellor Hotel is situated on the beautiful town square in Fayetteville, convenient to shopping and dining and a short walk to Dickson St, the heart of the entertainment district. The hotel is also just a short walk to the University of Arkansas, and we also offer complimentary shuttle service within a five mile radius and free shuttle service to all U of A football games. A state-of-the-art Fitness Center featuring LifeFitness equipment, fully equipped complimentary Business Center providing PC's and an iMac and an indoor/outdoor swimming pool add to your enjoyment. And during your stay, don't forget to sign up for your STASH Rewards, our hotel's loyalty program. Earn points for each stay that can be used at hundreds of unique hotels around the country. ... more   less 

Additional Information about The Chancellor Hotel

Address: 70 North East Avenue, Fayetteville, AR 72701 (Formerly Cosmopolitan Hotel)
Region: United States > Arkansas > Fayetteville
Price Range: $135 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chancellor Hotel 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Cosmopolitan Hotel Fayetteville
Hotel Style:
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from The Chancellor Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Chancellor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the balcony room was well worth it for a nice view”
 of 5 bubbles FyneWyne, 4 Feb 2017 | Read review
“don't stay here”
 of 5 bubbles chuckf806, 14 Jan 2017 | Read review
“My room 415 was great... It was quiet even though it overlooked the parking lot.”
 of 5 bubbles Jenn14324, 13 Jan 2017 | Read review
“Ask for a room that overlooks the square!”
 of 5 bubbles JessicaAshby, 28 Dec 2016 | Read review
“great view”
 of 5 bubbles aggs117, 12 Dec 2016 | Read review
5 of 5