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The Chancellor Hotel

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1 room 2 adults 0 children
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The Chancellor Hotel
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617 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Dallas, Texas
Reviewed 3 days ago NEW

My daughter and I stayed at the Chancellor Hotel when we visited the University of Arkansas. I found the hotel through American Airlines. The rate was amazingly low so I didn't know what to expect. When we arrived we were very pleasantly surprised. The hotel is cute, updated, has a great lobby, restaurant and bar. The rooms are comfortable and...

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Helpful?
Thank tracy f
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! All The Best, Joe...

Arlington, TX
Reviewed 3 days ago NEW

This place is old and worn out. The room and hotel look nothing like website pics. Since this is a group of hotels I'd bet they (pics) are of another hotel in the group. Pool looks nothing like what they show on website. Do not recommend this place under any circumstances, it does not look like it is well managed....

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Helpful?
Thank Chuck F
Seattle, Washington
Reviewed 4 days ago NEW

I arrived in the very early morning hours, after a long delay. I was very hungry and very tired. I was greeted by two very, nice young men who helped me order Jimmy Johns, get a parking space and a room. The room was MUCH nicer than I expected and very clean. It much larger than I expected had a...

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Helpful?
Thank Jenn14324
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall as well as the surrounding area. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager 479-442-5555

New York City, New York
Reviewed 4 days ago NEWvia mobile

Stayed here one night for a business trip. Had trouble checking into my room. Had to come back down to the desk multiple times because the room keys they gave me would not open the door to my room. Room was nice and clean with modern decor. Bed was very lumpy and sagged towards the middle. Had breakfast before checking...

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Helpful?
Thank Steven A
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you kindly for your feedback in regards to your recent stay. It is essential in helping us improve our service standards. I am terribly sorry you had trouble checking into your room. If you wold reach out to me directly I would love to hear more about your stay. I hope we have the honor of you...

Little Rock, Arkansas
Reviewed 6 days ago NEW

I had a double billing problem at the hotel, and left a voice mail for the manager to call but never heard from them. When I called back Kyle was very professional and resolved the problem within 5 minutes......very professional!

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Helpful?
Thank lramsey74
Management response:

Dear Guest, Thank you for taking the time to comment on the hotel. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations.

Heber Springs, AR
Reviewed 1 week ago

First, I truly enjoy this hotel. But I do have several items to address. LIGHTING in the room is so bad! Being of the older age I need light. There is a sconce in foyer, floor lamp, 1 table lamp and 2 bed side, but the lighting is impossible, a window must be opened to view anything in the room....

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Helpful?
Thank SuzyQ50
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you kindly for your feedback in regards to your recent stay. It is essential to help continuously improve our service standards. I am terribly sorry to hear about the issues you experienced while staying with us. If you would be willing to reach out to me personally I would love to hear more about your stay and...

Reviewed 1 week ago

The Chancellor Hotel is located near the town square and on the main strip with lots of food and entertainment. The staff is friendly and professional. The hotel is nice, clean with spacious rooms and very comfortable beds. A lounge and bistro is available and I plan to stay longer on my next visit to check out these amenities as...

Review collected in partnership with this hotel
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Helpful?
Thank pamsP3545IS
Management response:

Thanks for the feedback, we appreciate your patronage and welcome your next visit.

arkansas, United States
Reviewed 1 week ago

Best hotel we have ever stayed in. The front desk staff was super nice and helpful. The room was awesome!!! So nice and so clean!! Cant wait to go back! The price was great especially for such a great room!!

Review collected in partnership with this hotel
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Helpful?
Thank M8412BWmelissac
Management response:

Thanks so much for your comments. We appreciate your patronage and look forward to your next visit.

Bella Vista, United States
Reviewed 2 weeks ago

My husband and I live only 30 minutes away, but decided to stay overnight to enjoy the Christmas lights on the square and have a night out on Dickson, which is within walking distance from the hotel. The room was very nice and clean, the staff was accommodating, and we had a lovely time.

Review collected in partnership with this hotel
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Helpful?
Thank Tina A
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I hope we have the honor of hosting your stay again. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager

Fayetteville, Arkansas
Reviewed 2 weeks ago via mobile

A delightful respite at the end of a fun day. Convenient to shopping, food, and the Fayetteville Square. Enjoyed the Christmas lights so much! Room was spacious and felt glamorous. Very private, quiet, with all the bells and whistles.

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Helpful?
Thank catherinehH337BH
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! All The Best, Joe...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
6494 Bistro
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Chancellor Hotel is the only full service hotel in downtown Fayetteville. Featuring 207 brand new, luxurious guest rooms and suites, a stunning lobby bar and restaurant, and exceptional meeting facilities. The Chancellor is the best choice for leisure or business travel. All rooms feature stunning contemporary decor, HDTV's with a full high definition channel line-up. The hotel has luxurious bed linens and bath amenities, and complimentary Wi-Fi Internet access throughout the hotel. Conveniently located to all destinations in Northwest Arkansas, The Chancellor Hotel is situated on the beautiful town square in Fayetteville, convenient to shopping and dining and a short walk to Dickson St, the heart of the entertainment district. The hotel is also just a short walk to the University of Arkansas, and we also offer complimentary shuttle service within a five mile radius and free shuttle service to all U of A football games. A state-of-the-art Fitness Center featuring LifeFitness equipment, fully equipped complimentary Business Center providing PC's and an iMac and an indoor/outdoor swimming pool add to your enjoyment. And during your stay, don't forget to sign up for your STASH Rewards, our hotel's loyalty program. Earn points for each stay that can be used at hundreds of unique hotels around the country. ... more   less 

Additional Information about The Chancellor Hotel

Address: 70 N East Ave, Fayetteville, AR 72701-6037 (Formerly Cosmopolitan Hotel)
Region: United States > Arkansas > Fayetteville
Price Range: $124 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chancellor Hotel 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Cosmopolitan Hotel Fayetteville
Hotel Style:
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from The Chancellor Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Chancellor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
 of 5 bubbles chuckf806, 14 Jan 2017 | Read review
“My room 415 was great... It was quiet even though it overlooked the parking lot.”
 of 5 bubbles Jenn14324, 13 Jan 2017 | Read review
“Ask for a room that overlooks the square!”
 of 5 bubbles JessicaAshby, 28 Dec 2016 | Read review
“great view”
 of 5 bubbles aggs117, 12 Dec 2016 | Read review
“10th floor corner suite was perfect.”
 of 5 bubbles aprilkisland, 6 Dec 2016 | Read review
5 of 5
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