Had a hard time figuring out where to park at first but that was taken care of quickly. Concierge isn't always staffed but we didn't have too much issues getting in touch with them. The room was beautiful and clean, and pretty spacious as well. Right in the middle of town, but the area is not really walkable, and you probably have a car anyway. Overall no complaints, would stay here again.
We booked a room here well in advance so were quite surprised to arrive and find there was no staff on site and the doors were locked! There was a sign on the door to say that if no one was present then ring the buzzer. We did and no one answered. We then called the hotel and no one answered! We left a telephone message as a last ditch effort and when again we did not receive a response, we started looking for somewhere else to stay as it was clearly impossible to get inside or to speak to someone. Luckily, as we were trying to sort out Plan B another traveller exited the building. We explained the situation to them and they let us inside the hotel. Thanks to this friendly traveller, who also found our key, we managed to get to our room. After finally being able to get into the building we brought in our luggage, unpacked, and then decided what we would do for the rest of the day. As we were driving out to the tourist attractions it was only then that we received a call from the hotel. This was well OVER AN HOUR after we arrived!! There was no apology. They simply confirmed we had made it to our room. We were about to bring up the fact that it was highly unprofessional of them and entirely frustrating for us to be put in this situation when the line cut and the call ended. They did not call back. We later received a message from them via Expedia where they apologied, but given what happened it seemed they were mostly covering their back with Expedia. After speaking with the other visitor who let us in and found our keys, it turns out our arrival was on a national holiday so many people had taken the day off. This is NO EXCUSE. If you are unable to process new arrivals on a public holiday then you shouldn't take people's bookings. The room itself was clean and perfectly suitable, but having a locked up hotel and staff who were more interested in enjoying themselves on holiday than assisting travellers made this a poor experience.…
We booked this hotel for 2 nights and ended up leaving the hotel after one night - we had a booking that we couldn’t cancel but we decided to leave anyways. The bed linens were clean and towels also. However the carpet of the room was absolutely disgusting, full of stains and not well cleaned. Furthermore there was a strange smell coming from the bathroom and therefore our room as well..... this is the reason why we decided find another hotel. Furthermore, during winter there is no breakfast and the hotel seems to be a ghost place with no front desk open before 4PM.
Stayed here one night on our route 1 trip. Rooms were large, clean and warm with comfy beds! Perfect place to rest after a long day. Tea/Coffee and hairdryer provided. Free parking and easy to find right on Main Street. Highly recommend!
Booked breakfast but when we arrived they said that there were insufficient guests staying that wanted breakfast so they agreed to refund us the cost of breakfast and we had to head to a local cafe to eat. Reception only available from 4 to 10pm. Beds comfy. Very little in area around accommodation