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Holiday Inn Express & Suites Conway

284 reviews
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Traveller (8)
Room & Suite (15)
Dining (6)
Overview
  • Excellent63%
  • Very good21%
  • Average7%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(50 reviews)
“cinnamon rolls”(3 reviews)
“breakfast staff”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (284)Write a Review
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All reviewsfront deskcinnamon rollsbreakfast staffthe hotel is conveniently locatedwould stay here againawesome hotelchoose this hotelexcellent customer serviceupon checkmorning breakfastcollege visita great place to staynight's sleeprooms are nicemeeting roomnext morningparking lot
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11 - 15 of 284 reviews
Reviewed 15 December 2017

Awesome hotel! Can't wait to go back next year!! It's clean and beautiful. The furnishings are modern but comfortable. If you have an electric car, there are parking spots for you in the lot. Good continental breakfast options. Peaceful atmosphere and friendly staff.

Review collected in partnership with this hotel
Thank bigmommaof312
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 6 January 2018

We appreciate your feedback. It truly is rewarding to know our guests have enjoyed their stay with us. We are all enjoying our new electric car chargers. We can't wait to welcome you back on a return visit soon!

Reviewed 13 December 2017

Very nice newer hotel. Has good access in and out, right next to the interstate. Relatively quiet for its location. Rooms were what you would expect from Holiday Inn Express, very nice, clean, with good AC.

Thank 744brente
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 6 January 2018

Thank you for all the kind words in regards to your stay and our property. We want only the best for our guests. See you next time!

Reviewed 11 December 2017

This hotel is the finest hotel HIE has. Room was very clean. The indoor pool with its water features were amazing. Had plenty of parking for my SUV and moving truck. Breakfast was what you would expect. For a HIE is doesn't get any better...More

Review collected in partnership with this hotel
Thank rsmith55b
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 12 December 2017

It truly is rewarding to know our guests love it here. Thank you so much for all the kind words. We hope to welcome you back very soon!

Reviewed 11 December 2017

Love the ease of finding the hotel off the freeway and feel safe while staying there. The staff is always friendly and helpful, asking if there's anything else they can do for me. After a long, tiring drive, it's very appreciative to be welcomed as...More

Review collected in partnership with this hotel
Thank viergutzca
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 12 December 2017

We appreciate the kind words about the staff. It is our pleasure to serve you. We look forward to your next stay with us!

Reviewed 21 November 2017

Pee (or some wet spot) covered bed was our first experience walking into our room. The key wouldn’t work, maybe that was a sign we should have stayed out. The wet spot was still very recent and cold, had not been cleaned.More

Review collected in partnership with this hotel
Thank John S
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ConwayResponded 12 December 2017

Hi John S, Thank you for your recent stay at our hotel. I am sincerely sorry that issues with the room key and cleanliness of the bed did not make for an exemplary hotel stay. I would love the opportunity to restore your faith in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 94 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 94 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (15)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
hlowe34
21 November 2016|
AnswerShow all 2 answers
Response from RuthLively | Property representative |
Hello, Hlowe34! Yes, we do have rooms with double queen beds with a balcony. We have double queen and single king rooms with balconies, double queen and single king standard rooms, and double queen and single king suites... More
0
Votes
hlowe34
21 November 2016|
AnswerShow all 3 answers
Response from RuthLively | Property representative |
Yes, we do, based on availability
0
Votes
Room Tips
"check for cleanliness, becare of water by elevators....very slick floors."
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"The room was great, spacious and clean. The staff was very courteous. Would like to see a pantry added for..."
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"Quiet, clean and comfortable"
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"Clean the room"
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