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Best Western Plus Castlerock Inn & Suites

468 reviews
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Traveller (39)
Room & Suite (30)
Dining (4)
Overview
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“castle rock”(12 reviews)
“front desk”(46 reviews)
“crystal bridges”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Castlerock Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (468)Write a Review
There are newer reviews for Best Western Plus Castlerock Inn & Suites
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LanguageEnglish
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12
7
Show reviews that mention
All reviewscastle rockfront deskcrystal bridgesgreat place to staymicrowave and refrigeratorhot breakfastwaffleshot tubwould definitely stay here againnice hotelenjoyed our stayeach morningfitness roomking roomwe've stayedindoor poolstaff was very friendly
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31 - 35 of 462 reviews
Reviewed 11 September 2017

Very clean and quiet. Staff is very friendly. Definitely recommend staying. Staff was very helpful, went out of their way to make sure everything was right and the room along with the entire place was very quiet. My wife and I will be back.

Review collected in partnership with Best Western
Thank 509bretth
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 13 September 2017

Thank you so much for the good review and we look forward to seeing you again

Reviewed 8 September 2017 via mobile

My family have always stayed at the Best Western years ago. It's been years since I've used a Best Western . It was a very pleasant experience . The staff is always making you feel welcomed are very friendly, and helpful. Rooms are spacious and...More

1  Thank Carolyn H
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 13 September 2017

We appreciate you taking a moment and giving our hotel a great review. We enjoy making sure our guests are happy and comfortable when away from home. Thank you

Reviewed 8 September 2017 via mobile

I was charged a pet fee when we didn't bring a pet. Call three times to reach the GM to dispute charges. When I finally reached the GM Christina Preston she was rude and told me to stop calling and she will call me back....More

1  Thank James J
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 8 September 2017

We are sorry that you are upset with the $75 pet fee that was charged because we are not a pet friendly hotel unless it is a service animal and as myself and the staff explained we would gladly provide you with the pictures of...More

Reviewed 6 September 2017

An excellent Best Western in Bentonville...price is much less than other BWs of similar quality...amenities are excellent...wifi in BWs is spotty, but super strong signal in this one...convenient to Walmart Headquarters and Crystal River Museum...

Review collected in partnership with Best Western
Thank Katie G
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 8 September 2017

Thank you for your great review and we appreciate you and hope to see you again in your travels.

Reviewed 5 September 2017 via mobile

Over Labor Day weekend, my family and I wanted to visit Bentonville for the weekend. Crystal Bridges Art Museum and the Amazeum were on our to-do list, so we were looking for a hotel that was in close proximity. Best Western Castle Rock Inn and...More

1  Thank lovelyinsideout
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
USD 84 - USD 127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 84 - USD 127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (30)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
26barbp
12 August 2017|
AnswerShow all 4 answers
Response from hunk1229 | Reviewed this property |
Close enough that distance really isn't an issue.
0
Votes
mymeme0226
16 July 2017|
AnswerShow all 7 answers
Response from Christina P | Property representative |
No I'm sorry there is no shuttle at this time
0
Votes
Danceteachercari
17 April 2017|
AnswerShow all 3 answers
Response from Christina P | Property representative |
6am to 10pm
0
Votes
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123
Room Tips
"No ice on first floor and elevator is slow to floors 2 and 3. 1st floor near the back door very handy for..."
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"Rooms on 3rd floor were quiet."
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"Rooms with refrigerator and microwave no pets which we like"
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"don't have a room right next to the lift - you'll hear every ping of the lift bell"
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