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All reviewscastle rockfront deskcrystal bridgesmicrowave and refrigeratorhot breakfastwould definitely stay here againgreat place to staypool and hot tubwafflesvery nice hotelenjoyed our stayking roomfitness roomwe've stayedcomfortable bedsthe breakfast areaice machine
This was a clean hotel with a decent breakfast. The breakfast items were nothing special, but typical of most complimentary breakfasts. It was nothing extraordinary, but a good place for a night or two. It was easily located off of the highway, and it was...More
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 3 weeks ago
Thank you for taking a moment to review our hotel we appreciate all our guests feedback to use for future enhancement of our hotel.
It has been a toubling month full of test results, chemo and radiation. Feeling rushed and overwhelmed. We stayed for 3 days while mom went for treatment. They got us in a lovely handicapped room, close to exit. We had special needs that were more...More
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 6 June 2018
Thank you for the great review and from all of our staff here at Best Western Plus Castlerock Inn & Suites we appreciate you and the staff was happy to help, even if in the smallest way, your family during a difficult time. We wish...More
Our room was on the smaller side, which is what I chose since it was only myself and my significant other, but even so the layout was perfect. King size bed was very comfortable, and the bathroom was actually quite large! The breakfast options were...More
Thank Sheridan S
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 9 August 2018
From all our staff here at the Best Western Plus Castlerock Inn & Suites we want to thank you for the great review and appreciate you and look forward to seeing you again!
The Castlerock Best Western was good.
The cable was out for 2 days so that was an inconvenience not having television. The work out room was nice. The pool and hot tub was great, except for it closed to early (10 p.m.)More
Thank Felicia T
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 7 August 2018
Thank you for taking a moment to review our hotel. We appreciate all the feedback from our guests. We do apologize for the inconvenience of the cable being out for almost 24hrs, unfortunately it was out of our hands and a whole area outage with...More
After a terrible stay the night before at a different hotel on the way south, this hotel was beautiful, clean, and inviting. The room was spacious and comfortable. The staff was very friendly and amenable. Breakfast was satisfying. The pool was too chilly for swimming,...More
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Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 31 July 2018
From all the staff here at the Best Western Plus Castlerock Inn & Suites we thank you for the great review and it was our pleasure to have you stay with us. The staff works hard to make sure our guests are comfortable and happy...More