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Best Western InnSuites Yuma Mall Hotel & Suites

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#4 of 34 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
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Best Western InnSuites Yuma Mall Hotel & Suites
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913 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western InnSuites Yuma Mall Hotel & Suites
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Showing 899: English reviews
Tucson, Arizona
Reviewed 2 weeks ago

I believe it needs work done o n exterior work on property also needs work in breakfast area has well has fitness area happy hour drinks are greatly appreciated and a dining area would be great. Would be nice if no pets where allowed.

Review collected in partnership with Best Western
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Helpful?
Thank B9058PEmartind
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We do apologize that we did not meet your expectations during your recent stay in Yuma. We hope you will give us another opportunity to serve you better.

Saskatoon, Canada
Reviewed 3 weeks ago

Service was good, breakfast had a good variety of foods, happy hour was nice. One incident that happened on the first night was of concern. The people in the next Room were drinking and talking loud with their door open until well after midnight. A hotel rep. did come and tell them to quiet down, but we did not get...

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Helpful?
Thank Histojim
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Please accept our sincere apologies for the noise issues you encountered during your stay with us. It is unfortunate that your neighbors were less than respectful. We do hope you will give us another opportunity to serve you better.

seattle
Reviewed 3 weeks ago

I only gave this a 4 star , because it's a good place. It's Clean, safe easy to get in and out of. Staff is great. It is an older property with dated rooms. the rooms are comfortable and clean. They charge for the price of a 5 star. I will stay there again with my discount from the Los...

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Helpful?
Thank venture_junkie
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for your kind words. We very much appreciate them. Look forward to seeing you again soon.

Livingston, United States
Reviewed 3 weeks ago

All the staff were friendly and helpful. Arrival was very pleasant. Room was clean and pleasant. Breakfast selections were good. Weather was to cold to sit outside, but have been in area when it was very pleasant to sit outside.

Review collected in partnership with Best Western
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Helpful?
Thank Gus M
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Gus; We appreciate the great comments you left us and are pleased that you had an enjoyable stay. Come back to see us when its warmer!

Apache Junction, Arizona
Reviewed 3 weeks ago

Free water bottles, cookies, and drinks during cocktail hour. However, the room felt very dark and the breakfast/cocktail area was very cramped and not the cleanest. The bed was comfortable and the people were friendly. The pool looked green but the spa looked clean enough. Also, the walls of my room were thin or not insulated enough. I could hear...

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Helpful?
Thank amfeldhake
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We are so sorry that your recent stay with us did not meet your expectations. We do hope you will give us another try.

Scotch Creek, Canada
Reviewed 3 weeks ago

the internet was not working the evening we checked in but was in the morning. the front desk staff was excellent in helping us reply to some very important items. she went above and beyond. the only problem was the toilet bubbled air when flushed which caused problems spraying onto the toilet seat.

Review collected in partnership with Best Western
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Helpful?
Thank Karen H
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Please accept our apologies for the internet issue you encountered during your recent stay. Unfortunately, high winds in the area knocked out an access point, which has now been repaired. We hope you will visit us again soon.

Arizona
Reviewed 4 weeks ago

Room was average, there was no hot water in the bathroom sink. It could not be fixed during our stay. also we wanted to watch the NFL playoff game, there was no FOX channel on the TV. Breakfast is good. It is located close to the interstate hwy and Mexico.

Review collected in partnership with Best Western
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Helpful?
Thank mikepikeArizona
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for your comments. We do apologize for the inconveniences you experienced. Unfortunately, the tv channel problem was out of our control, as the networks chose to drop the channel from the line up without informing its clients. We do hope you will give us another opportunity to serve you better.

Lake Stevens, United States
Reviewed 4 weeks ago

The cleaning carts sound like a freight train rolling by, so don't count on sleeping in and if you work an off shift and sleep during the day don't stay here. The ceiling in the gym is extremely low so if you are of average height watch your head on any of the equipment and forget doing pull ups. The...

Review collected in partnership with Best Western
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Helpful?
Thank damiendh2017
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We thank you for your comments and do apologize for the inconveniences you encountered during your stay with us. We do hope to see you again soon.

Sumner, Washington
Reviewed 4 weeks ago

On our way to Mexico, my husband and I spent the night here for our 38th anniversary. We had a King suite with a hotub enclosed in a seperate room by a sliding glass door the room was large, very clean, bed super comfortable, and the hotub...amazing not having to share it anyone else! The breakfast was good. The only...

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Helpful?
Thank xjigglesx
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for your great comments, and congratulations on your 38th anniversary! We were so please to be a part of it. Hope to see you soon.

Sun City West, United States
Reviewed 4 weeks ago

The room we were given had a broken mirror on the closet door in a very dangerous place. The bathroom door had been pulled out of the hinge at the top, so would not close and had not been repaired. The lighting was horrible. The floor in the bathroom area had not been cleaned and the bathroom door was disgustingly...

Review collected in partnership with Best Western
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Helpful?
1Thank S5655IDphilw
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We do sincerely apologize for the inconveniences you encountered during your recent stay with us. There are no excuses and we offer none. Please give us another opportunity to serve you better.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 

Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Address: 1450 S Castle Dome Ave, Yuma, AZ 85365
Region: United States > Arizona > Yuma
Price Range: $107 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western
Hotel Style:
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Business Hotel in Yuma
#7 Family Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and other travellers.
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Questions? Get answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they do offer larger better rooms . Executive suites”
 of 5 bubbles venture_junkie, 1 Feb 2017 | Read review
“Suites with private hot tubs, the best!”
 of 5 bubbles xjigglesx, 24 Jan 2017 | Read review
“All rooms are excellent”
 of 5 bubbles PrairieSnowbird2014, 17 Jan 2017 | Read review
“Since there are no elevators, try for a ground floor room, and make sure the mattress is not an antique.”
 of 5 bubbles davea180, 15 Jan 2017 | Read review
“If you have a problem with stairs make sure you get a room at street level. There are no elevators.”
 of 5 bubbles johnvC6522ZA, 7 Jan 2017 | Read review
5 of 5