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Hilton Garden Inn Yuma Pivot Point

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#3 of 33 Hotels in Yuma
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Yuma Pivot Point
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715 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Yuma Pivot Point
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Showing 704: English reviews
Garner, United States
Reviewed 21 June 2016

My first contact was Liz Herrera. She was helpful with local knowledge and local food options. It was nice to be able to walk to some decent restaurants. Every time i walked by she asked if there was anything i needed. Nick, did not get his last name, the bartender acted like i was the only person in the place...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Thomas R
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Thomas R: We very much appreciate that you took the time to share your thoughts with us regarding your experience. I have shared your feedback with our staff (Liz, Michelle and Nick particularly) and they were pleased to know that they can count you a satisfied guest. We hope to see you again soon! Sincere Regards, Calista Fulton Guest...

San Diego, California
Reviewed 18 June 2016

The Hilton Garden Inn is a great base for exploring what Yuma has to offer. It is conveniently located, a short driving distance to Old Town, to the Yuma Territorial Prison State Historic Park, and to the Quartermaster Depot to mention a few. It is a fairly modern facility with a spacious and welcoming lobby. Much appreciated was the tall...

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Helpful?
Thank cot2ntail
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear cot2ntail: We very much appreciate that you took the time to share your thoughts with us regarding your experience. I have shared your feedback with our staff, and they were pleased to know that they can count you a satisfied guest. We are pleased to inform you that our restaurant serves dinner as well as breakfast, and we offer...

Arizona
Reviewed 18 June 2016

The hotel is very clean and welcoming. The restaurant is good with a chiller space at the bar to keep drinks cold. The staff are very accommodating and will to work with you if you have a special request, such as off-set housekeeping if you work nights. Overall the hotel is excellent with good WiFi, a decent refrigerator and microwave....

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Helpful?
Thank skanderon
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear skanderon: We very much appreciate that you took the time to share your thoughts with us regarding your experience. I have shared your feedback with our staff, and they were pleased to know that they can count you a satisfied guest. We hope to see you again soon! Sincere Regards, Calista Fulton Guest Services Manager

Reviewed 9 June 2016

This is a beautiful Hotel on the Colorado River. You are surrounded by historic sites as well as modern Military bases. The staff here were pleasant and most helpful. The test of great service is how you deal with issues. We had a need for service because light was coming through a small window above the door to the outside...

Review collected in partnership with Hilton Garden Inn
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Thank Michael L
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Thank you so much for your kind words, Michael L! I am so gratified to know that you found our hotel to be beautiful, and that our staff exceeded your expectations. It is my sincere hope that we can count you among our frequent guests to historic Yuma! Happy Travels! Calista Fulton Guest Services Manager

Salinas, United States
Reviewed 8 June 2016

Cool hotel in a hot town. The Hilton Honors Gold member free breakfast is a good deal. The walking paths at the hotel connect to the riverfront park and the Quartermaster museum next door. Easy to get to location. Short walk to Main street downtown and to the courthouse.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jerome L
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Jerome L: Thank you so much for sharing your experience with us. As a gold member, you are among our most valued guests, and it means so much that you enjoyed your time with us. We hope to see you again soon. Warm Wishes, Calista Fulton Guest Services Manager

New York City, New York
Reviewed 7 June 2016

Great hotel, and awesome staff! They are very accommodating. Hotel is located downtown, close to bars and some restaurants.... But you really don't have to leave the hotel, they have a great restaurant and bar onsite!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jamescI6933TF
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear jamescI6933TF: I am so pleased that you enjoyed your experience at our hotel, and am thankful that you shared your experience with us. We look forward to seeing you again soon. Sincerely, Calista Fulton Guest Services Manager

Surprise, Arizona
Reviewed 5 June 2016

Close to downtown and within walking distance to restaurants. Clean, well decorated, good beds and pillows. Room was very nice. Front desk was very friendly and pleasant. Did have trouble with Internet there.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sharon B
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Sharon B: Thank you so much for sharing your experience with us. I am pleased that you enjoyed so much about our hotel, and I do apologize that you encountered issues with our Internet. I am happy to inform you that we have made some upgrades, and this should no longer be an issue. We would be happy to...

La Plata
Reviewed 5 June 2016

My third stay in Yuma, AZ at Hilton Garden Inn, the staff are the most professional in all categories, ensuring every encounter from reception, internet access, general questions or just passing by showing grace and reverence. It felt like home away from home. Look forward to returning later this year. It's location provides easy access to points of interest and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Larry D
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Larry D: We appreciate that you took the time to share your experience with us! It is so gratifying to know that you found our staff to be professional, and that you enjoyed your time at our Hilton Garden Inn. We very much look forward to seeing you in the future! Warmest Regards, Calista Fulton Guest Services Manager

Phoenix, United States
Reviewed 3 June 2016

From the first contact with the front desk to the comfort of the bed, this was a top-notch experience. I booked my specific room online before leaving home, giving me peace of mind I wouldn't be stuck on the ground floor with all its foot traffic. The hotel is in a great location downtown with lots to do. Clean and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Deborah S
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Deborah S: Thank you so much for sharing your experience with us! Our proximity to historic Downtown Yuma is definitely a favorite feature for our guests. I am so pleased that you enjoyed your time in Yuma, and at our Hilton Garden Inn! Best Wishes! Calista Fulton Guest Services Manager

Tucson, Arizona
Reviewed 1 June 2016

Sent half of our meal back. Over cooked chicken in my salad, over seasoned dish, stale tasting over cooked veggies, ribs were rubbery and tasted bad. Chicken tenders breading was burned, french fries over cooked. Waitress was wonderful and friendly to help take care of the matter. She was the only waitress on duty working the dining room AND delivering...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Arturo N
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Arturo N: Please allow me to apologize for what sounds like an unpleasant experience. The satisfaction of our guests is our top concern, and I deeply regret that we fell short of this with you. I can assure you that your comments have been shared with our staff and management team so that we can avoid these types of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 

Additional Information about Hilton Garden Inn Yuma Pivot Point

Address: 310 N Madison Ave, Yuma, AZ 85364-1417
Region: United States > Arizona > Yuma
Price Range: $135 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma
Hotel Style:
#1 Business Hotel in Yuma
#3 Romantic Hotel in Yuma
#3 Family Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Yuma Pivot Point staff and other travellers.
4 questions
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Seattle, Washington
Oakland, California
7 months ago
Los Angeles, California
9 months ago
Santa Fe, New Mexico
over a year ago

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Questions? Get answers from Hilton Garden Inn Yuma Pivot Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 443 which was quiet, since it was at the end of the hall and had a river view.”
sascanlan, 24 Apr 2017 | Read review
“Call and make sure they have the room you want to reserve and have them confirm it.”
979AndreaC, 26 Mar 2017 | Read review
“Back side (north side) has great river views”
quicksilver99, 19 Mar 2017 | Read review
“Go for a high floor with a River view”
ShirazSun, 14 Mar 2017 | Read review
“River view was pretty but noisy as the river runs along I-8 and a railway line. If you want to open the window get a front facing room.”
WorldTravelers003, 4 Mar 2017 | Read review
5 of 5