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Extended Stay America - Phoenix - Airport - Tempe

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Traveller (11)
Room & Suite (20)
Traveller (11)
Room & Suite (20)
Dining (1)
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
Multilingual Staff
Self-Serve Laundry
Outdoor pool
Dry Cleaning
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Family Rooms
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Hotel links
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40Car recommended
Grade: 40 out of 100
30Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews (21)
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1 - 5 of 21 reviews
Reviewed 1 week ago

From all the extended stay hotels I have stayed at, this one is by far the best! They are constantly going above and BEYOND for their guests. Natalie is so sweet and attentive. I had told her that I wasn't feeling too well after my...More

Date of stay: November 2018
Thank J B
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 1 week ago

It was a pleasure having you as our guest at Extended Stay America. We were thrilled to read your feedback about the excellent service you received from our staff, and how they exceeded your expectations. Thank you for your kind words about Natalie. We will...More

Reviewed 2 weeks ago

Stayed here two days and discovered that they really care for guests. This is the place to be!! The pool is clean, the rooms are wonderful, and the location is great fro exploring. Oh yeah, the rate is most ideal!More

Date of stay: November 2018
Thank Alan T
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 2 weeks ago

Alan, thank you for the glowing review of Extended Stay America. We're glad to know the service provided by our staff was beyond your expectations and that you loved your well-appointed room. It was a pleasure to have you as our guest, and we hope...More

Reviewed 4 weeks ago via mobile

This hotel is disgusting. The room was dirty beyond words. We had yellow stains on the sheets or they were not washed, the bath towels were so dirty we couldn’t use them and choose to not shower. We had no toilet paper and the smell...More

Date of stay: November 2018
Thank 768beckiea
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 4 weeks ago

We know a well-maintained room sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway...More

Reviewed 30 September 2018

Clean enough hotel everything’s seems to work properly except the staff and the room keys. Also, apparently no one told the maid we were there all week. Day 2 I was awake and relaxing in bed when I was startled by someone seemingly trying to...More

Date of stay: September 2018
Thank Kevin M
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 1 October 2018

Kevin, thank you for choosing to stay with us. We're glad to know you were impressed with our well-maintained property, but we apologize for the service issue while you were here. Your total satisfaction is always our top priority, and we failed to show you that....More

Reviewed 13 June 2018 via mobile

Made a reservation. Added my boyfriend's name to the reservation so he could check in. When I called to make sure everything was square, lady was RUDE AF. Said he could not check in even when his name was on the reservation and did nothing...More

Date of stay: June 2018
Thank 29elizabeth92
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 14 June 2018

Elizabeth, please accept our sincere apologies for the reservation mix-up and the service issues you encountered while here. We will investigate what went wrong in your instance. We are reviewing the situation as a training tool to improve our procedures and service to ensure a...More

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Room Tips
"Ask for Johnny"
2 weeks ago
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USD 80 - USD 198 (Based on Average Rates for a Standard Room)
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