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Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix Area

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Traveller (29)
Room & Suite (33)
Dining (2)
Overview
  • Excellent24%
  • Very good30%
  • Average19%
  • Poor15%
  • Terrible12%
Travellers talk about
“full kitchen”(10 reviews)
“sofa bed”(6 reviews)
“hot breakfast”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
Additional information
Offers from Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix Area
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
Offers from Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix Area
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (787)
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1 - 5 of 786 reviews
Reviewed 1 week ago

Our hotel room was very dirty when we arrived. Stains on the curtains, bathroom not cleaned and the mattress had blood stains on it. We requested another room and when we arrived in the second room it was just as dirty. Tried asking for a...More

Review collected in partnership with this hotel
Thank rvrgirl1970
Response from DeboraD123, General Manager at Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix AreaResponded 2 days ago

Good morning, I have gone through all emails and voicemails and was unfortunately unable to find anything pertaining to these issues. I would like to let you know this is not the Hawthorn way and I apologize for making you feel like we let you...More

Hotel's Favourite
Reviewed 2 weeks ago

My family's 4 night stay in Hawthorn Suites was comfortable. The king deluxe room was clean, huge, it has a microwave, minifridge, cofeemaker, kitchen sink, pull out sofa bed and king bed was very comfortable, 2 TV. breakfast has pancake, alternating bacon and sausage, cereals...More

Thank Kit D
Response from DeboraD123, General Manager at Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix AreaResponded 2 days ago

Thank you so much for your wonderful response and review! We have been working hard to make sure our newer staff is trained and ready for our guests and its good to see the work paying off. I am glad you enjoyed yor stay and...More

Reviewed 25 May 2018

The traffic noise was loud. Hard to fall asleep. Need a higher wall to block the noise. Overall the room was very clean. The guest room was small with no chairs/table to eat or sit on. We stayed for 6 days only.More

Review collected in partnership with this hotel
Thank maricapps
Response from DeboraD123, General Manager at Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix AreaResponded 2 days ago

Thank you very much for the feedback and overall great review! With our location, it becomes difficult to accommodate guests with sensitivity to traffic noise and double pane glass can only filter out so much. If you find yourself returning to our property please do...More

Reviewed 21 May 2018

You get what you pay for, I guess. Don’t assume the Wyndham name infers any type of quality. Don’t assume you’ll have fair to middling Internet access. Don’t assume cleanliness. Don’t expect that the bus stop out front doesn’t double as a homeless hang out.

Review collected in partnership with this hotel
Thank gblack544262
Reviewed 25 April 2018

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Review collected in partnership with Hawthorn Suites by Wyndham
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
USD 53 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Tempe
#19 Mid-range Hotel in Tempe
#1 Green Hotel in Tempe
#32 Quaint Hotel in Tempe
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 53 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Tempe
#19 Mid-range Hotel in Tempe
#1 Green Hotel in Tempe
#32 Quaint Hotel in Tempe
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (29)
Room & Suite (33)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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if you had prior knowledge that the cab wasn't doing a deal, why would you take it? At that point it's your fault. And ultimately your responsibility. My family has stayed at this hotel many times. and recently met the girl at the front desk your review givers the wrong impression of her. in fact i was in line when you came. i remember specifically because of your nasty attitude toward the girl.. and asked the kind man next to her who was helping us not to put my family next to you. Taking the first cab was your decision to make. You should have called the hotel to verify the cab company. You had demanded she pay the difference for your incompetence. I'm surprised she was so calm and reserved. Next time I'd pay a little more attention to your actions if i were you. On a good note: unfortunately i had booked my room with the hawthorn in chandler by mistake. The man helping me Chris i believe was helpful in making a new reservation and even called the other hotel to confirm that my friends reservation was made there. The girl Jordyn? i believe the other receptionist was quick to give her apologies for the scene the lady has caused.overall it was a hectic morning but the attentiveness of the receptionist made it a little easier to bare. I enjoy this hotel and the staff. I had read the reviews regarding "the smokers section" yes this is a non smoking hotel. Smoking is not allowed in side the rooms or building. However you can smoke out front. Many guests do live here due to their own personal life's ranging from flooded house, sick family, hard times...ect But they are far from"Sketchy" Very social in a good way. welcome you in and out and also do their part to keep this hotel clean. (they aren't messy) They are good people in rough situations
21 January 2016|
Answer
Response from Mary S | Reviewed this property |
I think you have mistaken me for someone else as I never used a cab the entire time I was there nor did I have a confrontation with anyone while staying at this hotel. My review was based entirely on the cleanliness and... More
0
Votes
976angelicag
5 April 2015|
Answer
Response from wesKansas |
Don't know, but I agree with the mattress's comfort. You might call the front desk and ask them.
0
Votes
Room Tips
"King Suites has a gas burner, microwave, small fridge, cofee maker, and kitchen sink"
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"ask for room with working phone on higher floor"
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"be prepared to try switch to another room depending how bad your may be."
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"Get a room facing south (parking lot.) Street noise on Southern Ave is ridiculous and no noise insulation to..."
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