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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

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Hotel Tempe\/Phoenix Airport InnSuites Hotel & Suites
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313 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Reviewed 4 days ago NEW

This hotel would have been great if it wasn't for there front desk staff. Very young African American girl sat on the phone and stared at me when I first got there. She was arguing on the phone with someone. She was also sitting on the front counter. She had the worst attitude like she didn't want to be there....

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Helpful?
Thank Meshia L
PA
Reviewed 1 week ago

We booked this hotel because of the kitchen amenities, and were shocked when we checked in with our frozen food to discover that the 'kitchen' consisted of a microwave and an UNPLUGGED and MINI fridge. Not to mention that the location did not seem safe and our room was located around the back where lighting was poor. We felt we...

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Thank L P
Reviewed 3 weeks ago

This hotel offers shuttle from/to PHX airport - I'd suggest taking it because it is "near the airport" according to local -- valley standards. The driver missed me at the airport but they offered to pay for my cab & they did. The room is a bit outdated - not as good as it seems on pictures but TV was...

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Helpful?
Thank Elena M
High Point, North Carolina
Reviewed 4 weeks ago via mobile

Save your Money and don't do it. This place needs a bulldozer. Quite old, poor attempt to update crappy finishes.one of the worst motels I've ever stayed at. I ended up here cause I was driving through town at 3-4am hotels.com ended up screwing up my other booking and I was having trouble finding anything for that evening. Let me...

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Helpful?
Thank Ak2k
Reviewed 16 January 2017 via mobile

This place is awesome. The room was very clean. We stayed four nights and did everything that the place offered. Pool and spa were awesome, the breakfast area was well stocked and food was great. The afternoon social hour was great. Free wine, beer and all the snack. Wow

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1Thank dpp11257
Alexandria, Virginia
Reviewed 8 January 2017

worked and the bed was comfortable. We found the staff helpful and accommodating. Go on the first Wednesday of the month, for the manager provides a free barbecue with free drinks! We just were lucky to arrive on the first Wednesday and found this most pleasant surprise. Apparently, they offer 2 free drinks every day in their PJ’s Lounge. Breakfast...

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Helpful?
1Thank Richard_Milsom
McMinnville, Oregon
Reviewed 29 December 2016 via mobile

We stayed here while visiting the Phoenix/ Tempe area and we loved it! Close to the airport with shuttle to the hotel. Close to a mall and restaurants. The rooms are nice, clean, and big! We had no problem when asked for extra towels and customer service was always there for us. They were very helpful when it came to...

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2Thank tmr863
Orange County, California
Reviewed 28 December 2016

Great place to sleep while road-tripping, even better if you're coming from the airport. Rooms were clean and the staff were nice and helpful. Parking was available and plentiful. You are a short UBER away from lots of bars and restaurants.

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2Thank francoGH
Christopher B, Front Office Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your review. We strive to make sure that every guest everytime has a great stay.

Reviewed 14 December 2016 via mobile

Front desk was very nice. Located close to the airport but right next to a gentleman's club. The room appeared clean, but the couch was stained, fridge didn't work, and the shower was leaky. On the other hand, breakfast was pretty good and we got a room upgrade which was a nice bonus. Would stay again as it's cheap, but...

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1Thank Reingding13
Christopher B, Front Office Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your response. Please let me know which room you had issues with at the front desk so we can correct any issues with our room as we try to provide excellent service with all working amenities in all our rooms. Even one with problems is unacceptable.

Albuquerque, New Mexico
Reviewed 14 December 2016

The photos and description of this hotel are incredibly wrong. The room reeked of smoke even though it was a "non smoking room" and was just dirty. Very dated and had random stains everywhere. Faced a strip club and was very unsafe feeling with sketchy people everywhere. The breakfast was spit out because of the taste. Please save yourself.

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Helpful?
1Thank aemore863
Christopher B, Front Office Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your review. Please let us know if you are having any issues with our rooms or our property at the front desk so that we may correct the issues. As we strive to exceed our guest's expectations with our free upgrades(upon availability), multiple amenities including comfortable pillow-top mattresses, free social hour, free hot breakfast, free wifi, spacious...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Tempe hotels for hotel accommodations, free amenities and superior service in Phoenix/East Valley-area. Delight in magnificent mountain views. Enjoy nearby ASU, golf courses, renowned attractions, decadent dining, spectacular shopping options and exciting sports events around the Phoenix/Chandler/Mesa/Gilbert area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Shuttle to Sky Harbor 6am-10pm Daily, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

Address: 1651 W Baseline Rd, Tempe, AZ 85283-1047
Region: United States > Arizona > Central Arizona > Tempe
Price Range: $126 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites 3*
Number of rooms: 160
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Also Known As:
Hotel Tempe/Phoenix Airport Inn Tempe
Hotel Tempe/Phoenix Airport Innsuites Hotel And Suites
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites staff and other travellers.
2 questions
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Tucson, Arizona

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Questions? Get answers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Voice it - talk to a receptionist about your preferences to see if they can accommodate.”
  • Roof deck
  • The room I stayed at. It had pool view.
 of 5 bubbles elenamP6030TF, 29 Jan 2017 | Read review
“Get a room on the first floor if you don't want to lug your luggage up the stairs as I did not see any elevators”
 of 5 bubbles debbiem286, 1 Nov 2016 | Read review
“Higher floors have less noise.”
 of 5 bubbles 395darlenem, 19 Oct 2016 | Read review
“do not stay in rooms at back of hotel”
 of 5 bubbles lanehandling, 19 Oct 2016 | Read review
“Ask for a room not by the gentlemens club. Ask for a bigger room if you have kids. But the regular rooms are just fine if not.”
 of 5 bubbles OleeeO, 17 Oct 2016 | Read review
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