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Never finished booking...tried to cancel but was charged for one night anyway. Trip advisor or the motel took it on themselves to make a reservation I didn't want!! I called and was told I would get a return call as soon as they weren't too...More
Thank Bonnie M C
Response from 6Team, Brand Experience Team at Motel 6 Tempe ASUResponded 1 week ago
Dear Bonnie, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may...More
Well, it turns out that this is a place where ASU dorm rats get away to party. Unfortunately, we were there during finals week. The first night we were unable to sleep due to the "noise". The second night we were in a different room...More
Response from 6Team, Brand Experience Team Member at Motel 6 Tempe ASUResponded 20 December 2017
Dear Guest, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We are sorry to hear that you did not enjoy our award-winning Phoenix room redesign...More
This is a friendly place with courteous staff. It isn’t that close to ASU as it may look on the hotel website but not too far either. Caise at the reception was kind enough to brew some coffee even though it was about 530am and...More
Ryan Made our night much easier once we got to ASU Motel 6 WooHoo 3rd shift. Ryan was helpful and pleasent after a hard day and night. Thanks for all you do Ryan. Property #4891 great caring staff. &&&&&&&&&More
Thank Shirley W
Response from 6Team, Brand Experience Team Member at Motel 6 Tempe ASUResponded 27 September 2017
Shirley We appreciate you recognizing our friendly front desk team member and our property. We are so glad to hear that you enjoyed your stay, please come again soon. If you haven't already done so, please call our Guest Relations Department to share your experience:...More
My first trip to Arizona. Needed a place to stay chose Motel6. The staff are so very friendly can't say enough good things to say about all of them.
Lee Ann, Caise, Ryan, Sarah, Crystal and Reggie are some of the staff I encountered during...More
Thank donald r
Response from Shawn G, Guest Relations Manager at Motel 6 Tempe ASUResponded 4 October 2017
Thank you so much for taking the time to fill out a review for Motel 6 Tempe ASU! It really means a lot to us to hear your fantastic feedback!
I am very happy our property was exactly what you were looking for! We aim...More
The wifi is easy to use and very fast. frontdesk will get you a login. you can get it when you check in or later in your stay. you can get a room with or without a micro fridge in your room for a few dollars more, or you... More
The wifi is easy to use and very fast. frontdesk will get you a login. you can get it when you check in or later in your stay. you can get a room with or without a micro fridge in your room for a few dollars more, or you can use the micro in the office area.
have a great stay! Tempe is fun place to visit!
Response from AtlasHMC | Property representative |
Good day Isisa T,
Thank you for choosing Motel 6 Tempe ASU, I am sorry to hear that there is a billing discrepancy from your previous stay with us. Please at your convince, reach out to me at 480-736-1700. If I am not... More
Good day Isisa T,
Thank you for choosing Motel 6 Tempe ASU, I am sorry to hear that there is a billing discrepancy from your previous stay with us. Please at your convince, reach out to me at 480-736-1700. If I am not available, one of my team members will be able to assist you promptly in resolving any billing challenges.
Carlos Clendinen G.M.