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I chose this place in a hurry after our flight got switched. It was a bargain and had a four * review average. It was a smelly loud room in a rough area. If you look at the reviews carefully (I didn't), you'll see that...More
1 Thank Carl S
Response from 6Team, Guest Relations Manager at Motel 6 Tempe ASUResponded 23 March 2018
Carl, Thank you for taking the time to post your review. We sincerely apologize for your unpleasant stay due to any inconveniences you experienced which led to your unsatisfactory stay. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details...More
Never finished booking...tried to cancel but was charged for one night anyway. Trip advisor or the motel took it on themselves to make a reservation I didn't want!! I called and was told I would get a return call as soon as they weren't too...More
Thank Bonnie M C
Response from 6Team, Brand Experience Team at Motel 6 Tempe ASUResponded 12 March 2018
Dear Bonnie, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may...More
Well, it turns out that this is a place where ASU dorm rats get away to party. Unfortunately, we were there during finals week. The first night we were unable to sleep due to the "noise". The second night we were in a different room...More
Response from 6Team, Brand Experience Team Member at Motel 6 Tempe ASUResponded 20 December 2017
Dear Guest, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We are sorry to hear that you did not enjoy our award-winning Phoenix room redesign...More
This is a friendly place with courteous staff. It isn’t that close to ASU as it may look on the hotel website but not too far either. Caise at the reception was kind enough to brew some coffee even though it was about 530am and...More
Ryan Made our night much easier once we got to ASU Motel 6 WooHoo 3rd shift. Ryan was helpful and pleasent after a hard day and night. Thanks for all you do Ryan. Property #4891 great caring staff. &&&&&&&&&More
Thank Shirley W
Response from 6Team, Brand Experience Team Member at Motel 6 Tempe ASUResponded 27 September 2017
Shirley We appreciate you recognizing our friendly front desk team member and our property. We are so glad to hear that you enjoyed your stay, please come again soon. If you haven't already done so, please call our Guest Relations Department to share your experience:...More
The wifi is easy to use and very fast. frontdesk will get you a login. you can get it when you check in or later in your stay. you can get a room with or without a micro fridge in your room for a few dollars more, or you... More
The wifi is easy to use and very fast. frontdesk will get you a login. you can get it when you check in or later in your stay. you can get a room with or without a micro fridge in your room for a few dollars more, or you can use the micro in the office area.
have a great stay! Tempe is fun place to visit!
Response from AtlasHMC | Property representative |
Good day Isisa T,
Thank you for choosing Motel 6 Tempe ASU, I am sorry to hear that there is a billing discrepancy from your previous stay with us. Please at your convince, reach out to me at 480-736-1700. If I am not... More
Good day Isisa T,
Thank you for choosing Motel 6 Tempe ASU, I am sorry to hear that there is a billing discrepancy from your previous stay with us. Please at your convince, reach out to me at 480-736-1700. If I am not available, one of my team members will be able to assist you promptly in resolving any billing challenges.
Carlos Clendinen G.M.