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Windmill Suites in Surprise

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Traveller (124)
Room & Suite (66)
Pool & Beach (15)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(80 reviews)
“living room”(31 reviews)
“green carpet”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)
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Traveller rating
319
159
62
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LanguageEnglish
319
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All reviewsfront deskliving roomgreen carpetsun city westbell roadprint out our boarding passeslibrary of booksphoenix metro areawafflesbreakfast roomice watertwo sinksstay there againpool and hot tubsausagespring traininggreat place to stay
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171 - 175 of 575 reviews
Reviewed 2 February 2017

Very Friendly Staff, COMFY Pillowtop Mattress, Separate Bedroom, Living Room and Kitchenette. Good Breakfast and Large Suites! Good Value. Could use some Carpet updates but overall nice property for the price. Easy access to restaurants and highways.More

Thank lovetotravel913
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 3 February 2017

Thank you for taking the time to review your stay with us and also for your kind comments regarding our staff, who all strive every day to ensure our guests comfort. I am glad you took the time to enjoy our hot breakfast. Hoping to...More

Reviewed 30 January 2017

The hotel staff were very friendly and the hotel was in a great location for us. The complimentary breakfast was good and the room was great. The room was clean but the carpets were worn. Thought they could be replaced as well as the hallways.More

Thank wandrew500
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 1 February 2017

Thank you for your very kind review of your stay with us at Windmill Suites in Surprise. We strive every day to ensure all of our guests enjoy their stay and are always thankful to those who take the time to share their experience with...More

Reviewed 27 January 2017

Our suite was plenty large, with a living room, small kitchen area and nice sized bedroom and bathroom (with two sinks!), and two flat screen TVs. Carpet and building a little dated, but bed was firm and room was very quiet making it easy to...More

Thank Linda S
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 28 January 2017

Thank you Linda for taking the time to review your stay with us. We value our guests opinions and we always pass these reviews to all of our staff. Sorry about the fresh fruit selection but we have found that only apples retain their freshness...More

Reviewed 25 January 2017

I was happy to find something close to my sister's home and reasonably priced. I agree with a few other reviewers that the property could use updating. However, it was clean with comfortable beds. The breakfast was kept up nicely by friendly staff. I would...More

Thank CollegeVisit
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 26 January 2017

Thank you for taking the time to review your stay with us. We understand that time is so precious these days, so we are always grateful to those who understand how important these reviews are to a business. I will pass on to my staff...More

Reviewed 20 January 2017

Our room was pet friendly was the main reason we picked this hotel. Then experience how nice the room, service, and comfort they offered. I loved the pillows and bed as they were as comfortable if not more than my own. Great Place to Stay!

Thank Richard B
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 26 January 2017

Thank you Richard for taking the time to give us such a great review and of course your generosity with those 5 stars :) I will pass on to our housekeeping staff your kind words concerning their service.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 86 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 86 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (124)
Room & Suite (66)
Pool & Beach (15)
Dining (8)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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Mama2_ella
23 July 2016|
AnswerShow all 2 answers
Response from Retiredbarnqueen_10 | Reviewed this property |
4 PM, but if you are earlier, they have a very nice lobby,to wait in.
0
Votes
Linda K
15 October 2015|
Answer
Response from sunmgr |
Great question there are many restaurants with in walking distance to the hotel. Across the street there is Lou's Tivoli garden, Burger king, Wendy's, KFC and Subway. Many more with in 2 miles of the hotel
0
Votes
ki0
18 January 2015|
AnswerShow all 5 answers
Response from steven r | Property representative |
Thank You for your question our hotel is located 3.1 miles from surprise stadium home of the KC Royals and the Texas Rangers. just a short drive west on Bell Road to Bullard. Please give us a call if we can answer any other... More
0
Votes
Room Tips
"Absolutely beautiful!!"
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"Beds are awesome. Need to get regular size pillows. The 6 little pillows are not confortable at all. Maybe..."
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"We be nice if the hotel offered a TV check out process."
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"First floor courtyard view"
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