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Windmill Suites in Surprise

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Windmill Suites in Surprise
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416 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Reviewed 4 days ago NEW

I can imagine how grand this hotel was when it was built on the northwest edge of Phoenix near Sun City. Water on property and was obviously visited and liked by many celebrities of another era. Good breakfast served by a very nice and attentive lady! Big rooms that are clean and maintained.

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Helpful?
Thank paulz612
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay at Windmill Suites in Surprise. We always appreciate when our guests take time out of there busy lives to say a few kind words about their stay. Hoping to see you again soon.

Sun City West, Arizona
Reviewed 4 days ago NEW

The suite was large enough but somewhat dated. The air conditioner dripped. We reported it last night before 6 pm but maintenance did not come until this morning. Our food froze in the fridge. Overall the stay was pleasant enough and we loved the pool area and grass. The beds were extremely comfortable.

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Helpful?
Thank Barbara T
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for reviewing your stay with us. I am very sorry that we did not get to your a/c unit in a timely manner, I will certainly address this with our maintenance staff. I often have lunch on our patio and like yourself enjoy the peace of that green area and the fountain with the humming birds constantly drinking....

Reviewed 5 days ago NEWvia mobile

My Fiancee and I and our lil puppy Gibson drove all the way from Edmonton, Alberta, Canada. With many stops along the way. We decided to stay in Arizona for 4 days and randomly i picked this hotel. It was the absolute BEST hotel we stayed in out of the 5 states we drove thru. Travelling with Gibson made it...

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Helpful?
Thank Stuart D
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Stuart for your glowing review of your stay with us here at the Windmill. We really do enjoy it when our four legged guests bring their humans for a visit. Being an obvious a dog lover, as are we did you notice that in the tile in the lobby we hade paw prints fired into every 50th tile...

Reviewed 1 week ago

Very clean spacious rooms. Staff were very friendly and helpful. Highly recommend as a place to stay. You definitely will have a repeat customer with us. We wished it was a bit warmer so we could have taken advantage of the pool area.

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Helpful?
Thank Beanr1234
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. I will definitely pass on your kind remarks to my staff. We hope that you will return again when the weather is a bit warmer, but remember our pool is heated to 86 degrees year round so even on the chilliest of days you are welcome to take...

Reviewed 1 week ago

Staff well trained. Super convenient for pets in a separate pet wing that has quick access to pet area outside. A walking area is very close with ball fields and landscaped grounds with sidewalks. I was able to extend stay as staff worked with me.

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Helpful?
Thank Gail R
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

We really do appreciate our four legged guests who bring their humans with them when on vacation. Thank you for taking the time to point out all of our pet friendly locations and also for your kind words regarding our staff, which I will be sure to pass on to them.

Colorado
Reviewed 1 week ago

We stay at Windmill Suites every February and have NEVER had a bad experience. From the front desk to the maid service, I would recommend Windmill Suites to anyone. We travel with our little puppy and she even loves it.

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Helpful?
Thank wenrenken
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for your kind words in your review of your stay with us at Windmill. We always look forward to seeing our re occurring guests and their four legged family members. I will pass on your review to the rest of our staff.

Reviewed 1 week ago

Nice sized and comfortable suites. Suites are very well laid out. Very friendly staff. Breakfast buffet was very good. The refrigerator in our room didn't work properly and was promptly replaced after bringing it to the attention of the staff. We stayed a week and we would highly recommend the Windmill Inn as a place to stay.

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Helpful?
Thank Craig K
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Craig for your wonderful review of your stay with us. Our entire staff strive towards all of our guests posting reviews such as yours. I am happy to hear we took care of your refrigerator in a timely manner. Hope to see you again soon.

Salem, Oregon
Reviewed 2 weeks ago

We have stayed at Windmill Suites on three occasions. It's always nice to get a large, clean suite with a comfortable bed. The staff is helpful and friendly and the included breakfast is good. I have to say the place is getting a little worn and dated, such as carpets, but it is still nice. I would stay there again.

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Helpful?
Thank dolanlee
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us at Windmill Suites in Surprise and we would absolutely love to have you back next time you are in the Surprise area.

Chicago
Reviewed 2 weeks ago

Stayed here for three nights and very much enjoyed my stay. Suite was spacious and very clean, the bedding and bed were comfortable, there were two flat screen TVs, two sinks in the bath area, and a bar area with fridge and microwave. I appreciated the water bottles left in the room. Breakfast, while not spectacular, was adequate to get...

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Helpful?
Thank CV724
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. We have in the past offered bananas in the breakfast room but as they spoil quickly it came down to what we could offer that was both a healthy option and a little more durable. We chose the great Washington apples that cost a little more but have...

Wichita, Kansas
Reviewed 2 weeks ago

Very Friendly Staff, COMFY Pillowtop Mattress, Separate Bedroom, Living Room and Kitchenette. Good Breakfast and Large Suites! Good Value. Could use some Carpet updates but overall nice property for the price. Easy access to restaurants and highways.

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Helpful?
Thank lovetotravel913
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us and also for your kind comments regarding our staff, who all strive every day to ensure our guests comfort. I am glad you took the time to enjoy our hot breakfast. Hoping to update those carpets in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 

Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $107 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Windmill Suites in Surprise staff and other travellers.
4 questions
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7 months ago
Wichita, Kansas
over a year ago
Saint Joseph, Missouri
Tappahannock, Virginia

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Questions? Get answers from Windmill Suites in Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 118 is the best.”
 of 5 bubbles wenrenken, 9 Feb 2017 | Read review
“3rd Floor Rooms for quiet. Ask for Lakeview.”
 of 5 bubbles lovetotravel913, 2 Feb 2017 | Read review
“Comfort, nice surroundings, respectful staff.”
 of 5 bubbles richardbE6620DF, 19 Jan 2017 | Read review
“I always go for a room on the highest floor. Be aware though - one of their elevators is out of order.”
 of 5 bubbles Mel2013_13, 13 Jan 2017 | Read review
“All rooms are good.”
 of 5 bubbles 769clifforda, 26 Dec 2016 | Read review
5 of 5