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Windmill Suites in Surprise

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Windmill Suites in Surprise
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437 Reviews from our TripAdvisor Community

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Showing 436: English reviews
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Surprise, Arizona
Reviewed 2 days ago NEW

The views of the waterfront,pool and courtyard could be seen from our window view.The large fountain with ducks swimming and trees with shade on the greenery provided a serene atmosphere.It felt like a true getaway!The architecture is unique and has a nostalgic feel with the 90s style decor.I loved it! Staff was friendly mostly,except one lady was rude that worked...

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Helpful?
Thank Bacers80
Reviewed 2 days ago NEWvia mobile

We stayed one night in a double suite for the first stop on a family vacation. The room was spacious and quiet. The continental breakfast was a great way to start the day. All staff were friendly and courteous. We will definitely stay again if in the area.

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Thank Amanda R
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us and also your kind words. I hope the rest of your vacation went well. Looking forward to your return next time you are in the Surprise area.

Belton
Reviewed 4 days ago NEWvia mobile

Pros: Friendly front office staff, responded quickly to requests for extra pillows and less worn sheets after first night. They also gave us restaurant recommendations Entry area evokes old Spanish elegance Newspapers daily Free wifi was dependable Room 302 was at end of quiet hallway on upper floor, we never heard our neighbors or the ice machine, elevators, etc Water...

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Thank Anne S
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Anne for taking the time to review your stay with us. I must tell you that I enjoyed reading it. You pointed out all the things we do well but still took the time to tell us we need to freshen up a bit. We do have a remodel scheduled to start in early May so we hope...

Lubbock, Texas
Reviewed 1 week ago

Very nice hotel. A little old. Bed was super comfy, as was the pull out sofa. Staff was very friendly. Good breakfast buffet. Well situated to baseball parks, shopping and restaurants. Ample parking. 😀

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Thank rhuntington16
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. We value the remarks of our guests as they allow us to see where we need to improve and also where we are getting it right. Again, thank you for your kind words.

Friend
Reviewed 1 week ago

We came to Arizona for Spring training. This was our first time to stay at Windmill Suites. The room was quiet and spacious. We will definitely stay hereally again if we return to Surprise. We wold recommend this hotel.

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Thank Segner
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

We love our Spring Training guests and are always excited when the tell us they intend on returning, it assures us that we are doing things right. Looking forward to seeing you again next year.

Sequim, Washington
Reviewed 1 week ago

Great hotel close to mariners training facility nice rooms clean facilities friendly staff. Pool was great could use more lounge chairs. Breakfast was busy but good. Rooms had little kitchenettes with micro and fridge which is handy.

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Thank chuckp48
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for your kind review of your stay with us. It's nice to see that you took some time out of your busy spring training schedule to get some relaxation time by the pool. Hope to see you again next year.

Flower Mound, Texas
Reviewed 1 week ago via mobile

We spent two nights at the hotel while attending Rangers Spring training. The bed was comfortable and the shower head nice and high (I'm 6'1" so I appreciate that :) I liked that it had 2 vanity areas but the toilet was squeezed in and had a phone hanging on the wall..?? We didn't use the pullout couch but it...

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Thank Mjmegtor
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay and for your kind words. Also, thank you for bringing up your issue with the blanket that was brought to your room. As we have the comforters on the beds we very rarely get requests for extra blankets, as such we have been remiss at checking the quality of our...

Grafton, Ohio
Reviewed 1 week ago

In town for visiting and to catch a spring training game. Hotel was very nice. Front desk was friendly and courteous. Complimentary warm cookies were a nice treat. Room was clean and neat and bed was very comfortable. We will stay here again and highly recommend this hotel.

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Thank Skiboy52
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for your glowing review of your stay with us. We work diligently to ensure every guest has a positive experience when they choose us. We are so happy that we got it right with you. Also, thank you for the recommendation. We look forward to seeing you again next time you are in the Surprise area.

ky
Reviewed 1 week ago

I agree with other reviewers who have liked the hotel, but commented on the state of the carpet. It needs an update! The breakfast would have been good if they had figured out a way to keep the hot things hot.

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Thank Thebigoky
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for your review of your stay with us at Windmill Suites. We are working on the plans to do the upgrades at the moment and hope to start those carpet replacements in the coming months. We work diligently to try and keep that food at breakfast hot and I am sure you saw our attendant hustling back and...

Calgary, Canada
Reviewed 2 weeks ago

The Windmill is an excellent place to stay.We have stayed there twice a year for a number of years. It is in an excellent location,close to restaurants and shopping venues.The staff is very well trained and has always been friendly and personable.In fact some staff members actually go beyond the call of duty to make sure you have a pleasant...

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Thank bgarena78
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for your amazing review of your stay with us. We love all of our guests but always look forward to those such as you who return year after year. Looking forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 

Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $89 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Windmill Suites in Surprise staff and other travellers.
4 questions
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8 months ago
Wichita, Kansas
over a year ago
Saint Joseph, Missouri
Tappahannock, Virginia

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Questions? Get answers from Windmill Suites in Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“large rooms, well maintained, clean, large windows, quiet”
 of 5 bubbles bgarena78, 12 Mar 2017 | Read review
“Ask for poolside! Beautiful view of pool and small pond and green grass!”
 of 5 bubbles jmullins2017, 20 Feb 2017 | Read review
“Room 118 is the best.”
 of 5 bubbles wenrenken, 9 Feb 2017 | Read review
“3rd Floor Rooms for quiet. Ask for Lakeview.”
 of 5 bubbles lovetotravel913, 2 Feb 2017 | Read review
“Comfort, nice surroundings, respectful staff.”
 of 5 bubbles richardbE6620DF, 19 Jan 2017 | Read review
5 of 5