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Windmill Suites in Surprise

Traveller (129)
Room & Suite (64)
Pool & Beach (14)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Charming
HOTEL CLASS
Location
Full view
Reviews & more
613Reviews
155Photos
4Q+A
100Room tips
Traveller rating
  • 333
  • 174
  • 65
  • 21
  • 20
Time of year
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Language
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  • English
Popular mentions
We have stayed at the windmill several times over the last several decades. I'm very glad to see this wonderful hotel being restored to its former glory. Over the past several years it's gotten a little frayed around the edges. We stayed in the newly remodeled pet suites and it
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Response from marilyn p, Guest Relations Manager at Windmill Suites in Surprise
Responded 1 week ago
Thank you for taking the time to review your stay at Windmill Suites in Surprise and your very kind comments. I agree with you that it is lovely to see this grand old hotel regaining it's former status but without loosing any of the charm of the original. Looking forward to seeing you again next time you are in the Surprise area.
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LOVE the room! Very nicely decorated, super comfy bed, good sized room at a fantastic price. Our only complaint is with the horrendous carpet that's on the 3rd floor. They are renovating and we sincerely hope that that is not the new stuff! It's beyond tacky and just an
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Response from marilyn p, Guest Relations Manager at Windmill Suites in Surprise
Responded 1 week ago
Thank you Shannon for your very kind review of your stay with us at Windmill Suites in Surprise. The carpet in the hallway is in fact the new carpet that went with the renovations. The pattern of the carpet is the one that many hotels are moving to this year as it is usable with many color pallets. We do hope that you can see past the carpet to all the other great things you mentioned and return to see us again.
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Overall we were pleased and thankful to find a room on New Years Eve. The room we got had been renovated but wasn’t complete. Alcove were sink was did not have a mirror or light an the lighting in the bathroom was inadequate. The staff was very friendly and listened to our
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Response from marilyn p, Guest Relations Manager at Windmill Suites in Surprise
Responded 1 week ago
Thank you for taking the time to review your stay with us at Windmill Suites in Surprise and also your patience with our renovation process. We are aware that the second mirror and lighting is of concern to some guests. Unfortunately a few of these were damaged during the shipping process and are currently on back order. The renovation workers were supposed to be sure that they were closing the doors in the evening and now that we are aware that they have not done so on all evenings we have taken steps to ensure that this is not the case going forward. We hope that you will choose us again next time that you are in the Surprise area.
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Even though we knew there was a renovation it was not done very well. We had 4 rooms reserved and at 330pm we had only 1 room and 5pm we finally got our other rooms. The remodeled rooms are nice but dusty. Our 2nd day our room hadn't been cleaned at 245pm and we were gone all
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Construction in progress made everything difficult. First room had been smoked in; was transferred to another room far away with no functional elevator nearby. Hallways are very dark; carpet very ugly. Rooms are nice but very inadequate lighting. Registration was a disaster,
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Response from marilyn p, Guest Relations Manager at Windmill Suites in Surprise
Responded 2 weeks ago
We truly appreciate your review of your stay with us at Windmill Suites in Surprise. We use these reviews to show us where we are getting it right and in what areas we need to improve. I will personally look into what happened with your billing and if necessary give the employee some additional training.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementWindmill Suites in Surprise
Suite - True Suite - Spacious - Comfort
Photo provided by managementWindmill Suites in Surprise
Windmill Surprise - TRUE Suite - Sleep comfort - King
View from room 341 shows the pool and hot tub with the hotel located in a park setting with duck pond.
Living room looking toward the bar/kitchette.
Bedroom.
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12345613
What time is the ealiest check in?
4 PM, but if you are earlier, they have a very nice lobby,to wait in.
0 votes
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What restaurants are within walking distance?
Great question there are many restaurants with in walking distance to the hotel. Across the street there is Lou's Tivoli garden, Burger king, Wendy's, KFC and Subway. Many more with in 2 miles of the hotel
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How close is the stadium where the KC Royals have their spring training games?
Thank You for your question our hotel is located 3.1 miles from surprise stadium home of the KC Royals and the Texas Rangers. just a short drive west on Bell Road to Bullard. Please give us a call if we can answer any other questions we look forward to your visit Steven Rosario - General Manager Windmill Surprise 12545 W Bell Road Surprise AZ 85379 623-583-0133
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Bob, I am the General Manager of the Windmill Inn and Suites in Surprise. We are most definitely pet Friendly. All we ask is that you please book a pet friendly room when making your reservation or if your reservation is already made just call the hotel and request one. We are the only hotel in the area that does not charge for pets. We look forward to your stay.
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"first floor rooms facing the pool are worth the extra $25"
"All the rooms are basically very similar . My wife and I prefer the pool view. The rooms are basically suites and very comfortable!"
"Check on construction."
"Go somewhere else."
"It depends on your needs."
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12345620
PRICE RANGE
USD 128 - USD 374 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
windmill suites in surprise hotel surprisewindmill hotel surprise
LOCATION
United StatesArizonaCentral ArizonaSurprise
NUMBER OF ROOMS
126
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