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Hilton Garden Inn Surprise Phoenix
16601 North Stadium Way, Surprise, AZ 85374
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Dining (6)
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Avg. AU$259 /night, 10/10 - 10/11
AU$406
per night
AU$311
per night
AU$216
per night
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5.0
#2 of 8 hotels in SurpriseLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience a stay at the new Hilton Garden Inn Surprise Phoenix, centrally located in the West Valley, one block from the Surprise Baseball Stadium, the Cactus League's Spring Training Home of the Texas Rangers and the Kansas City Royals. Our stylish hotel is easily accessible from Interstate 10 and Highway 303. We are just a short walk to the Surprise Recreational Campus featuring a tennis and racquet complex and the Surprise Aquatic Center. Hiking and horse riding trails are just minutes away in the White Tank Mountains.
Relax in your modern guest room and take in beautiful mountain views. Watch the 42-inch TV while enjoying a drink from the in-room tea and coffee making station. Work at the desk with an ergonomic chair and complimentary WiFi access, and refresh in the bathroom with a shower and deluxe toiletries.
Enjoy a delicious cooked-to-order breakfast and dining at The Garden Grille & Bar®. Stop by our Pavilion Pantry®, open 24 hours.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Tennis court
Kids stay free
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Location
16601 North Stadium Way, Surprise, AZ 85374
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
Phoenix Sky Harbor International Airport
40.6 km•
See all flights
Phoenix-Mesa Gateway Airport
75.4 km•
See all flights
Rental Cars
11 Restaurants
within 1 kilometer
140Reviews2Q+A15Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
Hotel's Favourite
Everyone was so great and the facilities were nice as well. It's the staff that make it though!! Clearly a great manager with happy employees. I also appreciated the service and food at the bar. Thank you so much!
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was exceptionally clean; front desk greeted you with cheerful voices (since we can't see faces); extremely nice and helpful. Angela you were the best in welcoming us to Phoenix. The location was great; whatever store you need is not more than 10 minutes away (grocery, fast food, etc.). Stadium drive was less than 15 minutes. Rooms were very spacious, with plenty of storage for clothing, etc. Definitely practiced Covid guidelines. Pool was nice. Small workout room, but equipment is top of the line. All amenities are as promised on the website. The only complaint I had (and would have made this rating very good instead of excellent), is the housekeeping did not do a good job in cleaning the rooms on a daily basis (did not wipe tables and counters in the room). We gave that the benefit of the doubt and wanted to rate this property 'EXCELLENT'! I know if we would have reported it, the staff would have corrected it. Didn't want anyone to get in trouble, so we wiped them down ourself. I would not let this keep us from rating this as an excellent property. Maintenance was called to fix our thermostat and it was done promptly and efficiently. They served breakfast and it was more than danishes (eggs, sausage, waffles, potatoes and more) - pretty good! We plan to stay here each time we visit Arizona. Loved it and the staff was great!
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Date of stay: May 2021
Value
Service
Sleep Quality
Room Tip:Â No knowledge of what would be best. The pool is to the back of the building if that helps?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My team and I had the honors of representing our state in a National Tennis Tournament in beautiful Surprise Arizona. I originally booked my hotel in advance with another hotel but canceled a few weeks before my arrival because they were unable to accommodate my request of no linen or towels. Which was a personal preference during this pandemic and the fact this would only be my second time staying in a hotel. So I quickly called Hilton Garden Inn made the same request and without hesitation their team member assured me that it would be taken care. From the moment I arrived to the hotel everyone I met greeted me with a warm smile. Although we are in a pandemic Hilton Garden Inn made sure myself and my teammates felt extremely safe while enjoying all the amenities. Paul and Will were absolutely fantastic at the bar and we still had a blast all the while they still enforced social distancing and sanitation of the bar. Our Chef Eric our fitness and outdoors man, kept us fueled with an outstanding hot breakfast every morning and was always anxious to know how we did after each tennis match. I can’t forget Nador in housekeeping, he had such an amazing spirit and made sure we had all we needed for our room. I honestly did not want my trip to end because I felt like I was leaving my closest friends. It’s just as important to make sure your guest feel safe during such a crazy time but it’s even more important to truly connect and engage with your guest and make their experience truly memorable. Hands down Hilton Garden Inn exceeded my expectations and the next time I’m in Surprise AZ, I’m only staying at the Hilton Garden Inn because they truly treat you like family.
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 7 nights over the Christmas period at this location. The hotel public areas and gym are well done. The room we stayed in (king bed ) was modern, clean and well maintained. It had great lighting for a hotel room and plenty of usb ports as well as good WiFi access. The bathroom was well equipped including a walk-in shower. As you can tell we liked the room. The negatives we experienced were with housekeeping, the pool and breakfast. Upon arrival we inquired about process for towel replacement and overall housekeeping. We were told towels would be replaced daily but sheets were every 5 days or upon request. This seemed very reasonable but the housekeeping execution was not consistent. Mid-week we were missing an outside bath math and hand towel - no biggie . The real issue is the last 2 days of our stay we had NO housekeeping service even though we were out of the room all day so had to keep going down to the front desk for new towels. Another issue was the outside pools heater was broken and not fixed . Lastly the breakfast buffet (chargeable) was really poor. We have had much better ‘free’ breakfast buffets at Hampton Inns. These service relate issues were disappointing given our prior Hilton hotel experiences.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I thoroughly enjoyed my stay. Room was spacious enough and included a refrigerator and microwave, as well as a Keurig. Towels, bedding and in-room coffee station were all refreshed daily. The breakfast was perfect and the omelettes and a la carte menu items were very cooked well and delicious. The hotel was new, modern, very clean, and well maintained. Staff followed covid protocol. The hot tub, pool and fire pit were nice. The location is just a few minutes from the tennis center, and there are many restaurants and stores nearby. All staff were friendly and courteous. Views of the mountains from upper levels were fantastic. I enjoyed my stay.
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean hotel. Common areas closed at 10. L ady working front desk even said we couldn’t socialize outside after 10pm. Group booked 8 rooms there for 3 nights we should be able to sit together if we aren’t disturbing other guests.
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very clean and new property. Near shops and restaurants. Beds are comfortable. Free breakfast is offered in the morning. Has a pool and gym. Checking in and out with app is also a great option, you can use your phone to open room.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were here for a meeting at the hotel. The property looks nice and is new. I don't know what the rooms are like but the lobby and staff were helpful in sending us toward the meeting room.
There was hors d'oeuvres served along with drinks including wine and beer during the meeting and they didn't run out of things. That was nice. The meeting room was smaller but large enough for our group. Sound and video systems did work well.
There was hors d'oeuvres served along with drinks including wine and beer during the meeting and they didn't run out of things. That was nice. The meeting room was smaller but large enough for our group. Sound and video systems did work well.
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Date of stay: January 2020Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here four nights and were pleased with the fourth floor room, the lobby/bar/breakfast area, and the grounds. It’s a newer hotel. Very quiet while we were there.
Breakfast buffet has a $9 charge, but let me tell you, it was worth it after all the meager bagged hotel breakfasts we experienced during Covid. Large variety of pastries and bread, two kinds of yogurt, cooked oatmeal with lots of toppings including walnuts and chia seeds, juices, and four or five fresh fruit choices. Angie and Maria were friendly and helpful in getting the breakfast items we wanted.
We also throughly enjoyed the service from Orlando and Will in the bar area over several nights. They too were very responsive and worked to get our cocktails just right. For a small bar, it was well stocked with assortment of beer, wine, and liquors.
Besides the pool, there are two other outside seating areas. We enjoyed the breakfast patio and the fire pit lounge.
In spite of some Covid limitations on the housekeeping and restaurant offerings, we really recommend this hotel! We will be staying there again.
Breakfast buffet has a $9 charge, but let me tell you, it was worth it after all the meager bagged hotel breakfasts we experienced during Covid. Large variety of pastries and bread, two kinds of yogurt, cooked oatmeal with lots of toppings including walnuts and chia seeds, juices, and four or five fresh fruit choices. Angie and Maria were friendly and helpful in getting the breakfast items we wanted.
We also throughly enjoyed the service from Orlando and Will in the bar area over several nights. They too were very responsive and worked to get our cocktails just right. For a small bar, it was well stocked with assortment of beer, wine, and liquors.
Besides the pool, there are two other outside seating areas. We enjoyed the breakfast patio and the fire pit lounge.
In spite of some Covid limitations on the housekeeping and restaurant offerings, we really recommend this hotel! We will be staying there again.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We chose this hotel based on its proximity to the folks we were visiting and the reviews. I'm so glad we stayed here!
The hotel was sparkling clean, from the lobby to the elevator to the fitness facilities to the room itself, sparkling clean. I felt safe and comfortable, and happy the entire stay. The room was a good size, and the staff was helpful during check-in and check-out. The fitness room had enough equipment to get a full workout in the morning, and the parking lot felt safe.
The location is very suburban, so you're looking at chain restaurants, and it's a drive to the city, but we knew that before booking and were satisfied.
We would stay here again and again. So clean!
The hotel was sparkling clean, from the lobby to the elevator to the fitness facilities to the room itself, sparkling clean. I felt safe and comfortable, and happy the entire stay. The room was a good size, and the staff was helpful during check-in and check-out. The fitness room had enough equipment to get a full workout in the morning, and the parking lot felt safe.
The location is very suburban, so you're looking at chain restaurants, and it's a drive to the city, but we knew that before booking and were satisfied.
We would stay here again and again. So clean!
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do you have transport from Sky Harbor any longer? If not, can you arrange it?
"We came during quite a heat wave in early October. Rooms were kept very cold thankfully!"Read full review
"Don't forget to utilize any and all discounts you're able to. From AAA to miliary to senior discounts...they all make a different."Read full review
"The north facing position of the Hilton Garden Inn, Surprise, AZ, keeps the heat from your room windows."Read full review
PRICE RANGE
AU$217 - AU$305 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArizonaCentral ArizonaSurprise
NUMBER OF ROOMS
124
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHILTON GARDEN INN SURPRISE PHOENIX (AU$217) - 2024 Prices & Reviews (AZ) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hilton Garden Inn Surprise Phoenix
Which popular attractions are close to Hilton Garden Inn Surprise Phoenix?
Nearby attractions include Surprise Stadium (0.8 km), Surprise Aquatic Center (0.8 km), and Surprise Tennis & Racquet Complex (0.8 km).
What are some of the property amenities at Hilton Garden Inn Surprise Phoenix?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Surprise Phoenix?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Surprise Phoenix?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Surprise Phoenix?
Conveniently located restaurants include In-N-Out Burger, Pieology Pizzeria W Bell Road, Surprise AZ, and Tokyo Joe's.
Are there opportunities to exercise at Hilton Garden Inn Surprise Phoenix?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Surprise Phoenix?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Surprise Phoenix?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Surprise Phoenix offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Hilton Garden Inn Surprise Phoenix accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.