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Comfort Inn & Suites Surprise

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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
La Crescenta, California
Reviewed 26 September 2016

The Comfort Inn in Surprise, AZ, has been a good place to stay both times I have stayed there. The people at the front desk were very nice and welcoming. We had a problem with the water in the shower not being warm enough, and they fixed it quickly. The rooms are basic, which is fine, and they are very...

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Helpful?
Thank Dulcyone
Escondido, California
Reviewed 6 July 2016

great room, great people. good breakfast, construction makes it a bit hard to locate, but be patient. stay here and be cool. more luxury than you would guess for the price, and you get points toward $50 gift card

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Helpful?
Thank mike m
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

Thank you for staying with us at the Comfort Inn & Suites Surprise! We look forward to having you stay with stay with us again.

Texas
Reviewed 7 June 2016

We stayed one night on a motorcycle trip. Our room was a nice suite with a balcony area. We parked the bike right outside the room, which made loading and unloading easy. Clean room and a super nice lady at check-in.

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Helpful?
Thank jbooth2099
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

We are so pleased to hear that you enjoyed your stay with us at the Comfort Inn & Suites Surprise. Hope that if your adventures find you again in Surprise that we will again be able to provide you with your Hotel needs.

Rancho Cucamonga, California
Reviewed 30 May 2016

I have stayed at this hotel several times and each time the rooms are clean. The pool is also nice as it is never busy which allowed for great fun in the hot Arizona summer. The staff is always friendly and attentive to guest's needs.

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Helpful?
1Thank thekneal
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

Thank you for staying with us again here at the Comfort Inn & Suites Surprise. We look forward to seeing you again for your next trip!

Reviewed 25 May 2016 via mobile

It was great. Unfortunately we weren't able to experience much of the hotel and the surrounding areas much as we were only there for basically a day, but it served its purpose. If you're looking for comfort at an affordable price, sans critters, and outstanding employees, this is your place. Be warned that when we arrived (5.17 -5.19) there's a...

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Helpful?
Thank Cornelius F
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

We hope that next time you stay with us you will be able to enjoy more of our beautiful town. We thank you for your kind words and we look forward to having you stay with us again at the Comfort Inn & Suites Surprise.

McDonough, Georgia
Reviewed 22 May 2016 via mobile

My husband and I stayed here two nights and it was a good stay we got in really late and the desk attendance was awesome from the start til we left. This is a great hotel to stay in, anything you need was all around it from gas stations, restaurants, target, Walmart not to far. Good location.

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Helpful?
Thank Kenyetta F
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

We are glad to hear that you enjoyed your stay with us at the Comfort Inn & Suites Surprise.

Green Valley, Arizona
Reviewed 26 April 2016

Rooms where clean comfortable just one problem if you have a laptop it will not work, and it did say they had WIFI spoke with the girl at the desk oh no one has complained that didn"t help the problem I was disappointed. It was close too everything but that's a big problem if your a business person and need...

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Thank BADABING_10
Reviewed 21 April 2016 via mobile

Nice hotel, centrally located near the Sun City area. Clean, large rooms, comfortable bed, coffee maker in the room, important if you are a coffee person. Friendly staff, good hot breakfast, breakfast room clean and neat with good breakfast choices. Now being remodeled.

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Thank Robert T
Willow Grove, Pennsylvania
Reviewed 21 April 2016

Surrounded by shopping center and road construction is the comfort inn. This was our second visit to this hotel. No beautiful views out your windows, not a quiet setting, but it has everything we needed to relax and enjoy our visit. Our room was not ready when we first arrived, but we were given another room. It was on the...

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Thank Hjg G
Scottsdale
Reviewed 21 April 2016

I stayed for one night. It was just perfect. The bed is comfortable, the suite was lovely, lots of TV channels.... most impressive was the customer service at the front desk. The agents (sorry I can't recall their names) were very helpful and explained how to access the pool, fitness center and the free breakfast. May I add that this...

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Helpful?
Thank BoomerRhonda

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Surprise

Address: 13337 W Grand Ave, Surprise, AZ 85374-4070
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $89 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Surprise 2.5*
Number of rooms: 86
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Also Known As:
Comfort Inn And Suites Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Surprise staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great.”
 of 5 bubbles 406ronr, 16 Nov 2016 | Read review
“third floor was good”
 of 5 bubbles BADABING_10, 25 Apr 2016 | Read review
“Bell Road and Grand Avenue are under construction at this time. Construction will be finished by end of 2016.”
 of 5 bubbles BoomerRhonda, 20 Apr 2016 | Read review
“ask for room at the back. Train can be annoying”
 of 5 bubbles 768pama, 5 Feb 2016 | Read review
“I prefer to stay away from elevators”
 of 5 bubbles Ed86351, 24 Nov 2015 | Read review
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