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Comfort Suites Old Town

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190 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Reviewed 23 September 2016

Very pleased with the experience. We had a comfortable bed, nice, good sized, clean room. Pool and exercise room. Continental breakfast. Close to Old Town shopping area. Recommend this hotel highly. Thanks

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Helpful?
Thank BeehiveMan
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for sharing your experience with us! I'm so glad we were able to meet all your needs for a pleasant stay with us. We hope to see you again!

Boulder City, Nevada
Reviewed 9 September 2016

I enjoyed my stay at this hotel. Rita was at the front desk when we walked in and was so warm and friendly. My sister and I met up in Arizona to visit our brother in the hospital. I picked the hotel so I was happy that it was easy to find and the location was great. The room clean...

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Helpful?
1Thank cindyfraser
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for sharing your experience with us here on TripAdvisor! We are so glad you enjoyed your stay and were made to feel at home. We look forward to seeing you again and hope to always be your first choice for your home away from home in Scottsdale.

Reviewed 1 September 2016 via mobile

I've stayed at almost every choice hotel in AZ and the Comfort Suites Hotel off of drinkwater is hands down the BEST service in town. 5 star accommodations and a great start breakfast. The hotel is always clean, pristine and ready for show. I highly recommend Comfort Suits if you need to getaway or if you have business to attend...

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Helpful?
Thank hayden418
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

I am so glad you enjoyed your stay with us. We work diligently to provide the highest level of service to our guests so they always feel at home in our care. Please let us know if there is ever anything we can do to make your stay with us more comfortable.

San Antonio, Texas
Reviewed 1 September 2016

Hotel is dated. Needs capital expenditures. The chairs look like they are older than the hotel. The countertop in the bathroom was chipped. The worst thing though is the AC units. When you walk in the hotel you have these nice new AC units that cool very nicely. Your room has a completely different AC unit that does not work...

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Helpful?
Thank sc00terbug
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your TripAdvisor review. I apologize for the AC issues you described here. We are actively replacing our older AC units as needed to cool optimally. We are also looking forward to many property improvements in the coming weeks that I am sure will address your concerns with the dated look of some furniture and fixtures.

Reviewed 10 August 2016 via mobile

Let me first off and say that I rated this hotel a 2 was only because Theresa gave the best customer service. If it wasn't for her it would be a 1. Upon check out room was not cleaned properly. The toilet seat had some brown stuff on it. The pillow cases were stained with yellow stuff. I had called...

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Helpful?
1Thank PattyMarie35
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your feedback. On behalf of the team here I apologize for the issues you experienced. Our goal is to deliver a clean, comfortable guest room for every guest, and we missed the mark here. I have shared your comments with the staff to ensure this does not happen again. The room will also be taken out of...

Chicago, Illinois
Reviewed 5 August 2016

This hotel is perfect for an overnight stay. Hotel was clean, staff was extremely helpful. Breakfast was opened up early for a group of us that had to catch a plane early the next morning. Room was comfortable. I would stay here again.

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Helpful?
Thank Sue P
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your TripAdvisor review! We are so glad you enjoyed every part of your stay with us. Please come back and see us again the next time you visit Scottsdale!

Somewhere on the planet
Reviewed 2 August 2016

Traveling around the country and stayed at this gem of a hotel. Price was very cheap and the hotel was clean, welcoming staff, quiet and just a great place to stay. Room was large , comfortable bed plus sofa area and bathroom. Definitely stay there again if in Scottsdale.

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Helpful?
Thank vetteheadracer
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your positive rating and review! We work diligently to make sure our guests are comfortable while staying in our care. We look forward to hosting you on your next trip to Scottsdale!

Pinetop-Lakeside, Arizona
Reviewed 27 July 2016

We have stayed at this hotel numerous times in the past two years. It's always clean, staff is friendly and helpful, quick breakfast is good and they accommodate my weird room preferences (like not near the elevator or ice machine). Will continue to stay there when in the area.

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Helpful?
2Thank Maryjo S
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your review! We are so glad to be your first choice of accommodations when you visit Scottsdale. Our staff works diligently to ensure that our guests enjoy their stay with us. If there is ever anything we can do to make your stay more comfortable, please let us know right away. We look forward to your next...

Reviewed 8 July 2016

The hotel was clean, the bed was comfortable, towels were nice. The personnel were all pleasant. I will stay here again on my next trip to Scottsdale. the location is perfect, near shopping and restaurants.

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Helpful?
1Thank Jeanne S
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for reviewing our hotel! We are so glad you enjoyed your stay with us. Please let us know if there is anything we can do to make your next stay more comfortable. We look forward to your return.

Phoenix, Arizona
Reviewed 20 June 2016

So I checked in and the front desk clerk has got to have some issues in communicating. Every 3 words he says "uh ok" when I am not even talking to him. The lobby is the best part of this place and the only area of the hotel that is relatively cool temperature-wise. My first room had an AC unit...

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Helpful?
Thank dirtybooger
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your feedback regarding your stay with us. Our goal is to always deliver comfort and excellent service to our guests, and I apologize that you did not fully experience the level of comfort and service we strive to deliver. Arizona summers are scorchers, sometimes with temperatures reaching into the 120s, and we do our best to combat...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Have a great stay at the Comfort Suites® Old Town Scottsdale hotel in Scottsdale, AZ! This is an all-suites hotel near Scottsdale Stadium, which is an MLB spring training ballpark. This smoke-free, family-suite Scottsdale hotel is ideal for your Arizona vacation, as we are conveniently close to several of the top Phoenix attractions, including Desert Botanical Garden and Taliesin West, home of famed architect Frank Lloyd Wright. Baseball fans appreciate that this is a hotel near spring-training stadiums; golfers are glad that this is a hotel near championship golf courses; and auto-racing fans are happy that this is a hotel near Phoenix International Raceway! ... more   less 

Additional Information about Comfort Suites Old Town

Address: 3275 N Drinkwater Blvd, Scottsdale, AZ 85251-6405
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $89 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Old Town 2*
Number of rooms: 60
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Also Known As:
Comfort Suites Old Town Scottsdale Hotel Scottsdale
Comfort Suites Scottsdale
Scottsdale Comfort Suites
Comfort Suites Old Town Scottsdale, Arizona
Hotel Style:
#47 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Old Town staff and other travellers.
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3 months ago
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Fredonia, New York
over a year ago

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Questions? Get answers from Comfort Suites Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be patient during renovation/construction. I only smelled fresh paint once, but wish they had painted our bathroom. ;-)”
laragon_99, 22 Mar 2017 | Read review
“Unless you have a pet, do not stay on the first floor!”
Grapler167, 18 Mar 2017 | Read review
“Room 111 was convenient to the front desk and elevator.”
aandmrun, 2 Mar 2017 | Read review
“I was on the second floor - I think anything but the first floor would be fine.”
RockCatWichita_KS, 13 Nov 2016 | Read review
“I believe all rooms would be equal .”
billkU4393NU, 26 Oct 2016 | Read review
5 of 5