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The Scottsdale Inn

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589 Reviews from our TripAdvisor Community

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There are newer reviews for The Scottsdale Inn
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Showing 581: English reviews
London, United Kingdom
Reviewed 8 February 2017 via mobile

I enjoy a good staycation! However this time I decided to try a non chain hotel.. WORST MISTAKE EVER!. Do not pay the $30 upgrade fee. Rooms are worn and tubs a rusty and gross.. pay cash.. over charged and still not reimbursed. Front desk are friendly but have not been given information to help.. don't even know the company...

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Helpful?
1Thank sk1001
Management response:

We are truly sorry your experience was not what you expected and we appreciate your feedback. This will assist us in providing better service in the future. We will also be undergoing a full transformation starting May 1, 2017 and re-opening October 1, 2017 as a new lifestyle boutique hotel. We would love to welcome you back to experience our...

Phoenix, Arizona
Reviewed 19 January 2017

CHECK IN TIME IS AT 3 PM NO SOONER, i got there at 2 pm but the attendant said my room wasn't ready yet so i went and ate at Papi Chulo's Mexican grill connected to the inn and sat at the bar,the food was amazing. the Inn is for laid the back crowd that want to relax, it's also...

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Helpful?
1Thank omar c
Management response:

Dear Guest, Thank you for your feedback and we are happy to hear you enjoyed your stay with us. Please come back to visit us again soon!

Albuquerque, New Mexico
Reviewed 5 January 2017

I feel like this place was recently renovated, but mostly just the front end. The artwork outside, the lights and drive-up, the landscaping and the lobby were all very nice. No complaints about the room, but I feel like this was a lower end chain before that they spiced up the face to bring more folks in while changing the...

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Helpful?
Thank Jeremiah T
Management response:

Dear Guest, Thank you for your feedback and we are happy to hear your stay was enjoyable. We are however sorry to hear your issue with the blankets. We will make sure to address your concerns with our staff. Please do note that we will be undergoing a full renovation at the end of April and would love to welcome...

Reviewed 5 January 2017 via mobile

Hello to all, Me and my wife stayed here over the New Year weekend, the inn was very awesome, the layout of it was great, clean, warm and quit. We enjoyed our stay and would visit again. The inn also has a restaurant in the front, which adds convenience to your travel experience. Our room can with king bed, mic,...

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Helpful?
1Thank Lawrence H
Management response:

Dear Guest, Thank you for your great feedback! We are happy to hear you enjoyed spending New Years with us. Please come back again soon!

verde valley
Reviewed 29 December 2016

we stayed here before when it was a Days Inn. what makes this place nice is the staff. Steve at the front desk remembered me from last time, he is very nice. nice room, jacuzzi, WORKING INTERNET, very clean, heated pool - what more could you ask for?

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Helpful?
1Thank arizona-mark
Management response:

Dear Guest, Thank you so much for your review. We are happy to hear you enjoyed your stay with us. Please come back and visit us again soon!

Sydney, Australia
Reviewed 28 December 2016 via mobile

We should have not even stayed. The property was clearly empty yet we were not allowed to check-in until 3pm. We were told at 2pm that they didn't have any rooms available; what a lie! The girl that finally checked us in was incredible rude. I asked her for a quiet room, which she assured me she had. By 2am...

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Helpful?
Thank Sarah R
Management response:

Dear Guest, Thank you for sharing your feedback. We are however sorry to hear your issue with the noise. We will make sure to address your concerns with our staff. Please do note that we will be undergoing a full renovation at the end of April and would love to welcome you back when we re-open. Thank you again for...

Reviewed 24 December 2016

Just needed to spend one night in Scottsdale while traveling to California. Photos on Travelocity seemed nice enough. Goes to show how deceiving photos can be. Room was old, beat-up, and highly lacking. Couldn't wait to leave. Not even a cheap coffee maker in the room. Apparently it's an old Days Inn (logo was still on the phone). Other rooms...

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Helpful?
1Thank Dave L
Management response:

Dear Guest, We are truly sorry to hear of your unpleasant experience during your stay with us. We would like to let you know that we are devoted to our guests and want to ensure you feel comfortable while you are our guest. We will make sure to address your concerns and please do note that we will be undergoing...

Reviewed 14 December 2016 via mobile

Great location sadly extremely run down. Our room when entering had bin full from the pervious guest and broken lights, shower and television. Time for a renovation. However the reception area is very modern tidy and clean. The young men working did try his best but no one could under our strong Australian accents.

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Helpful?
1Thank Zarra J
Management response:

Dear Guest, Thank you for your feedback and we are truly sorry your experience was not what you expected and we appreciate your feedback. We will actually be undergoing a full renovation and transformation beginning May 1, 2017 and we will re-open as an upscale boutique property October 1, 2017. We would love to welcome you back when we re-open....

Larkspur, California
Reviewed 24 November 2016

Great central location. Wonderful pool and pool bar. Very clean rooms and a great staff! Take the golf cart taxis to the ball park an at night to all the restaurants and back. The weather in March is ideal for spring training and also for a few rounds of golf. There are so many courses to choose from and they're...

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Helpful?
Thank Bruce D
Reviewed 22 November 2016 via mobile

We had four rooms in that hotel really noisy rooms are so dirty carpets are not clean Full of stains bathrooms was full of hairs One lights I saw a lady sleeping outside of her room without a security doing nothing then room next to us made so much noise we call security three times their arrived and did nothing....

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Helpful?
2Thank Nature W
Management response:

Dear Guest, We are truly sorry you had an unpleasant experience during your stay with us. We appreciate your feedback as this helps us to provide better service in the future. We hope you will give us another opportunity to welcome you again so we can improve your perception of our property.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Scottsdale Inn is steps away from Old Town Scottsdale, centrally located between Phoenix's East and West valleys. Our hotel perfectly captures the spirit of Scottsdale - balancing an urban atmosphere with a serene desert experience. Our recently renovated guest rooms offer travelers sleek, yet comfortable accommodations. In true Arizona style, the hotel is complete with a sparkling pool, lush landscape and scenic views of the nearby Camelback Mountain. During your stay, enjoy walkability to Scottsdale's top attractions such as premier shopping, sport venues, art galleries, lively entertainment and a standout dining scene with endless restaurants and bars. The hotel is minutes from the city's major events held throughout the year, such as Barrett-Jackson Auto Auction, FBR Open, Arabian Horse Show, Fiesta Bowl and Spring Training. ... more   less 

Additional Information about The Scottsdale Inn

Address: 5101 N Scottsdale Rd, Scottsdale, AZ 85250-7003 (Formerly Days Hotel Scottsdale Near Old Town)
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $117 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Scottsdale Inn 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Clarion Scottsdale
Fairfield Scottsdale
Scottsdale Fairfield Inn
The Scottsdale Inn Arizona
Hotel Style:
#39 Business Hotel in Scottsdale
#44 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Scottsdale Inn staff and other travellers.
4 questions
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Edmonton, Canada
Edmonton, Canada

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Questions? Get answers from The Scottsdale Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose an interior room on the ground floor”
 of 5 bubbles mwaq, 23 Mar 2017 | Read review
“While the pool-facing rooms are updated, they are louder”
 of 5 bubbles JenWDMD, 13 Mar 2017 | Read review
“Ask for refrigerator in room and room on 2nd floor”
 of 5 bubbles ellenom5, 12 Mar 2017 | Read review
“Pay a little extra & go elsewhere. Until staff & rooms are retrained / remodeled, this has a lot of Need for Improvement ratings.”
 of 5 bubbles Amogensen, 8 Mar 2017 | Read review
“Inside rooms are preferable. Thought tI was getting that through booking.com. Not the case. Book directly instead.”
 of 5 bubbles Chessie22, 6 Mar 2017 | Read review
5 of 5