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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,011 Reviews from our TripAdvisor Community

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Showing 1,974: English reviews
Edmonton, Canada
Reviewed 10 June 2014

This property will take your breath away! The grounds are magnificent with six pools including one for children and an "adults only" as well as a splash park. There is a golf course and several tennis courts. The oleanders were in bloom which enhanced the overall appearance of the place. Our room, a one bedroom suite was truly amazing. It...

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Helpful?
Thank Judy S
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for the great review! We are delighted to hear that you enjoyed many of the resort’s signature features during your stay – including the restaurants, AAA Five Diamond accommodations, and personalized service. It was a pleasure having you as our guest and we hope to welcome you back again soon!

Saint Louis, Missouri
Reviewed 9 June 2014

Lovely resort. The pools are beautiful, as are the grounds. Camelback in the background makes a perfect setting. Rooms could use a little updating and service by the pool could be more prompt. Location was great and overall I would recommend.

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Thank EmilyinSTL
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your review. It’s wonderful to hear that you enjoyed your time at The Phoenician! Whether for business or leisure, we hope to welcome you back again in the near future.

Cleveland, Ohio
Reviewed 7 June 2014

This resort is top notch all around. Excellent for golf or tennis enthusiasts, couples, families, or babymooners. My wife and I stayed at The Phoenician for 5 nights for a final warm weather getaway before our baby arrives. It exceeded our expectations. The hotel right is next to beautiful Camelback Mountain. There are plenty of activities (golf, tennis, several pools,...

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Helpful?
1Thank johnnyobof
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your detailed review. We are delighted that you and your wife enjoyed your babymoon at The Phoenician! We strive to deliver personalized, memorable experiences for our guests, and we are happy to hear that our Ambassadors were able to go “above and beyond” to make your stay an exceptional one. Your recommendation...

San Tan Valley, Arizona
Reviewed 6 June 2014

The Director of Golf, Ryan, is the man! He treated us very well and the playing conditions were great! Every time I visit the Phoenician, I am treated as if I am a member. Even the outside service guys are courteous, which is hard to find at many courses. I will keep coming back as long as the service continues.

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Helpful?
Thank Craig C
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thanks for the great review! We know Ryan will be happy to hear that you are a big fan of the course. Please come back and see us again soon!

Denver, CO
Reviewed 5 June 2014 via mobile

Just a one night stay here, so not enough time to really try everything. The room was large with a fantastic bed, but I felt like I was staying at my grandparents place - the rich ones with the fancy house on the golf course that they built in the 90s when they retired. I generally avoid these uber-planned resort/spa...

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1Thank Pennden
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to review your recent visit. We are pleased to hear that you enjoyed many elements of our AAA Five Diamond resort, especially breakfast at Il Terrazzo, the fitness center, and the Birds of Prey show. We hope to have the opportunity to host you again in the near future!

Calgary, Canada
Reviewed 2 June 2014

From the moment we arrived to the last day of our stay this hotel was amazing! GREAT resort we will 100% be back over and over again, my only regret was not staying there longer! Loved J&G steakhouse, probably the best experience I have ever had with a resort! Thank you to all the attentive staff and friendly service, big...

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1Thank Dana A
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Wow, thank you for the wonderful review! We are thrilled that we could make your first trip to Arizona a memorable one! Please come back and see us again soon.

el paso, texas
Reviewed 2 June 2014

My daughter and I stayed here over the Memorial Day weekend. We do not get to see each other that often and this was supposed to be a perfect mother daughter getaway. When we opened the door to our room in one of the Casitas it became obvious that this was not going to be perfect. First, it was not...

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2Thank DisneyMom4590
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your valuable feedback. We regret to hear that your special weekend at The Phoenician did not meet your expectations; furthermore, we are disappointed to learn of your concerns regarding the condition of your guestroom, as that is certainly not indicative of our AAA Five Diamond standards. Please know that for any reason appointed accommodations do not...

Tampa, FL
Reviewed 2 June 2014

A great resort for golf or R&R. We stayed a week recently for a company event and were impressed. Set right up against (Camelback?) mountain – many of the guest room patios allow a lovely view straight up the vista. Other guest rooms look over the resort’s expansive golf course or manicured desert scape. All guest buildings were serene and...

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Thank ScrapChickTampa_FL
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your detailed review. It’s wonderful to hear that you enjoyed many aspects of your stay – including our restaurants, accommodations, pools and proximity to Camelback Mountain and Old Town Scottsdale. We appreciate your feedback and have shared your pool concerns with our Oasis Complex Managers to ensure that we are delivering beyond...

Houston
Reviewed 1 June 2014

One bad apple can truly spoil the barrel. I know I am being hypercritical and The Phoenician probably deserves 3 stars but I can only give it one. For the most part it is a nice resort showing it’s age. The toilet seat cover fell off when opened, wallpaper was pealing and the ice tongs were sticky (all unacceptable for...

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1Thank sk1992
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your feedback. We are extremely disappointed that our service and follow up did not meet your or our expectations. This is certainly not representative of our standards, nor our commitment to them. Your experience has been shared with management and the appropriate staff for review. I assure you that the situation will be fully addressed to ensure...

Montreal, Canada
Reviewed 30 May 2014

I loved this resort:I travelled alone on business. I checked in at 3pm but my room was only ready around 4:30pm after a 11 hours of travelling. While I waited for my room I went to Thirsty Camel Lounge and had a pizza and beer. Well, the pizza took over 45 minutes to come, I didnt say anything as I...

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1Thank Nancy L
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your detailed feedback. It’s wonderful to hear that you were able to enjoy many of the resort’s signature amenities during your stay – including the pools, accommodations and restaurants. While we regret to hear that the service you received at The Thirsty Camel was not indicative of our standards, we are pleased that Alex was able...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $350 - $896 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
The Phoenician, Scottsdale Arizona
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
24 questions
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Springfield, Missouri
Boston, Massachusetts
8 months ago
Mount Desert, Maine
4 months ago
Columbus, Ohio
over a year ago

See all questions (24)

Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views mountain views”
 of 5 bubbles Ks1121, 20 Nov 2016 | Read review
“Ask for a newly remodeled room”
 of 5 bubbles khanks70471, 18 Nov 2016 | Read review
“really worth upgrading to a room with a patio or balcony for those wonderful scottsdale sunsets”
 of 5 bubbles beckytowler, 15 Nov 2016 | Read review
“High floor (4th) facing the pool”
 of 5 bubbles johnsQ2840UZ, 1 Nov 2016 | Read review
“Casita rooms offer self parking right outside the rooms.”
 of 5 bubbles SarahHTO, 31 Oct 2016 | Read review
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