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The Phoenician, Scottsdale

2,234 reviews
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Traveller (1152)
Room & Suite (351)
Pool & Beach (134)
Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“camelback mountain”(243 reviews)
“cactus garden”(153 reviews)
“il terrazzo”(65 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Offers from The Phoenician, Scottsdale
Special Offer: 4th Night Free & Credit
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Rooms
12 Mar.13 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,234)Write a Review
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1,335
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All reviewscamelback mountaincactus gardenil terrazzogolf courserelish burger bistrothirsty camelluxury collectionmain buildingturn down serviceluxury hotelcasita roomcanyon suitesspa treatmentsbeautiful resortpool staffgolf clubself parking
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761 - 765 of 2,193 reviews
Reviewed 8 April 2015

Beautiful resort, gorgeous grounds, and nice rooms. Some others have posted about the rooms being dated. I didn't find that to be true. Nice, comfortable bed with great linens. We were on the mountain facing side, and the only downside to the room would be...More

Thank ketml
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 15 April 2015

We appreciate you taking the time to share your feedback. It is always pleasing to hear how much our guests enjoy our AAA Five Diamond service, amenities and accommodations. With a resort fee that “bundles” a number of services together – such as Internet and...More

Reviewed 8 April 2015

My husband and I stayed here for three nights for a work related trip. We arrived and were greeted by a massive check-in line. After 25 minutes of waiting in line, we had our room key. The room itself was very spacious and clean. We...More

Thank travelislifegal
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 15 April 2015

Thank you for taking the time to share your feedback. Although you found some aspects of your stay to be enjoyable, we deeply regret to hear that the pool situation made for less than relaxing experience. I can assure you that the service you received...More

Reviewed 8 April 2015

A friend and I decided last minute to enjoy our Easter weekend at the Phoenician. The property is quite large and nice. Despite having a ton of guests, I always felt like it was low season (except at the pool) as everyone is spread out...More

Thank Kaimada
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 15 April 2015

Thank you for posting your review on Trip Advisor. We are delighted to hear that you enjoyed your Easter weekend experience at The Phoenician! We do, however, regret that the service you received at the Thirsty Camel did not meet our award-winning standards. I can...More

Reviewed 7 April 2015

We have just come back from the most wonderful week at the Phoenician. Despite the hotel being 100% full the staff were amazing. They seemed to keep everything running smoothly without making it obvious. We found the concierges and bar staff particularly helpful and charming...More

Thank 865Anne
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 14 April 2015

Thank you for providing us with your feedback. We are thrilled to read of your wonderful week at The Phoenician! However, we deeply regret any inconvenience experienced as a result of the shortage of loungers at the pool. Please know that steps have been taken...More

Reviewed 7 April 2015

This was our first visit to the area, during Spring Break. Most noteworthy was the friendly service among every hotel employee we encountered. While the facilities look a little old, built in the 1980s, they are well maintained. The pool area is spectacular. And there's...More

Thank Mike F
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 22 April 2015

Thank you for taking the time to review your recent stay. We are thrilled to hear that you enjoyed your first trip to The Phoenician! It was a pleasure having you as our guest and we hope to welcome you back next year.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 321 - USD 1,020 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#9 Luxury Hotel in Scottsdale
#10 Spa Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 321 - USD 1,020 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#9 Luxury Hotel in Scottsdale
#10 Spa Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1152)
Room & Suite (351)
Pool & Beach (134)
Dining (95)
Amenities (14)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Alexgran63
21 November 2017|
AnswerShow all 2 answers
Response from mk15057 |
Golf course closed as of 1/8/18 for a 10 month renovation.
1
Vote
Megp23
16 November 2017|
AnswerShow all 9 answers
Response from brhendri | Reviewed this property |
The construction is now done on all the pools. The main lobby is reopen along with thirst camel bar. The spa is under construction as is the health spa. The golf course is about to be shut down the be configured into one... More
0
Votes
Tom F
25 October 2017|
AnswerShow all 2 answers
Response from Joann P | Reviewed this property |
No idea
0
Votes
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Room Tips
"Choose a room with its own fire pit in the patio. Nice way to relax and share a bottle of red."
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"Southern views of valley, Norther views of camelback's saguaro"
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"get a room facing the mountain"
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"Try to go for a higher room class - because some views are better than others."
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