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BEST WESTERN PLUS Scottsdale Thunderbird Suites

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239 Reviews from our TripAdvisor Community

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Showing 237: English reviews
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

Dirty, housekeeping failed to clean the room before our check in. Property was dark and old in appearance. All hallways exterior to building. Unpleasant. I would not stay there, and probably not a Best Western again by choice. I have no more to say.

Review collected in partnership with Best Western

Helpful?
Thank N C
Bakersfield, California
1 review
Reviewed 3 days ago NEW

Room was good size with living area and separate bedroom. Liked having a couch and a full desk and kitchenette. Breakfast was night. Steve as breakfast server was phenomenal with customer service. Tracy the substitute housekeeper tried to service us but other staff were lacking in service. We liked the internal grass courtyard for walking the dog as this is... More 

Review collected in partnership with Best Western

Helpful?
Thank Beth S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

While the suite itself was adequate and quite comfortable, the hotel's proximity to the airport makes it a little too noisy to my liking. Also where our suite was located (which is just by the stairs) even made it worse. Otherwise staff was good, especially in the dining room.Breakfast was actually a feast. Also easy access to shopping and points... More 

Helpful?
1 Thank Nestor G
Trabuco Canyon, California
1 review
Reviewed 4 days ago NEW

We were very impressed with Best Western Plus Thunderbird. Lana, front desk, Steve and David kitchen were so friendly, courteous, and helpful. You are fortunate to have these employees, they are definite assets to your hotel.

Review collected in partnership with Best Western

Helpful?
Thank C9787UEcarolineb
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff friendly and helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg... More 

Tucson
Level Contributor
112 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 weeks ago via mobile

Great location for a quick overnight in the Phoenix area. LARGE suites, great hot tub, and a nice green courtyard in the center. Our balcony had a view of the sunset over Camelback Mountain. The Phoenix icon. Very close to the Scottsdale airport, but no noise problems despite overlooking the runway. Would stay a gain when in the area. Small... More 

Helpful?
1 Thank Wanderpair
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor! It is guest like you that make our jobs as rewarding as it is. Thank you for all the kinds words, it is greatly appreciated! We also appreciate your loyalty to the brand and hope to see back some day soon! Greg Conn Front Office Manager 480-951-4000 More 

1 review
Reviewed 2 weeks ago

we stayed here with our dogs for a major competition in town. Half way through our stay, the air conditioner stopped working. Since we were only in the room between 8pm and 6 am it took a few days to realize why it was so warm. We notified the front desk and while they had someone come look at the... More 

Review collected in partnership with Best Western

Helpful?
Thank Jami C
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review your stay here on TripAdvisor. First and foremost I'd like to apologize for the unfortunate situation on the second to last night of your stay. I wish we could have fixed the A/C right then and there, but due to manufacture guidelines we had to order a new part and would not... More 

San Antonio, Texas, United States
Level Contributor
177 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 weeks ago via mobile

Our family of four had a great stay here! The suite offered the perfect set up for our family. The kids really enjoyed the heated pool in the courtyard. Breakfast was good with great service! Would definitely stay again.

Helpful?
Thank Breanna P
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff and service helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg... More 

Alaska, United States
1 review
Reviewed 2 weeks ago

Good Atmosphere and service. Spent 5 days. Nice relaxing lounge barge. Well kept and clean even if they allow pets. No pet smell. They keep the rooms and surroundings very clean. Definitely would love to stay again at this hotel.

Review collected in partnership with Best Western

Helpful?
Thank royg910
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the property and grounds clean and maintained. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our... More 

Cross Roads, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

The best kept , well maintained , cleanest facility I have stayed with to date. Breakfast was well above the standards of any other location. Very nice bar area with a very impressive menu. The pool area is surrounded by the building , with plenty of sun & shade.

Helpful?
1 Thank Ronnie C
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the property well maintained. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg Conn... More 

Philadelphia, Pennsylvania
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Stayed here the first week of November 2016. Had a great time! The double bed room with a living room was clean and comfortable. Our room had a mini-fridge, microwave and sink. A/C worked well. The outdoor pool is centrally located in the middle of the hotel, but at night, the pool wasn't crowded and the Jacuzzi/whirlpool was nice and... More 

Helpful?
Thank LuvTravel001
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff friendly and helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg... More 

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BEST WESTERN PLUS Sundial
BEST WESTERN PLUS Sundial
#41 of 76 in Scottsdale
566 reviews
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of North Scottsdale, two blocks from Kierland Commons, the BEST WESTERN PLUS Scottsdale Thunderbird Suites is a newly renovated all suites hotel. A warm and friendly atmosphere and a smiling face from our guest services staff are just the first hints of what is in store for you during your stay with us at the BEST WESTERN PLUS Scottsdale Thunderbird Suites. For business or leisure, our hotel offers the services and features to help you make the most of your stay. We are pet friendly! Our resort hotel and Silver Wings Restaurant and Lounge, located in the center of north Scottsdale and two blocks from upscale “main street” Kierland Commons shopping and dining, offers many of the services and amenities that are found at larger Scottsdale resort hotels at a fraction of the cost, yet with an improved service only a smaller hotel can offer. Plus, our hotel is literally only steps next to the new Scottsdale Quarter shopping, dining, and offices. Should nostalgia strike you, our hotel is only minutes from Old Town Scottsdale with its myriad of boutique shops and galleries. At the BEST WESTERN PLSU Scottsdale Thunderbird Suites you are “close to home". We treat you to our own special brand of hometown hospitality. Our location is a perfect setting for your leisure travel in the Valley of the Sun or those ever important business meetings and seminars. No matter what your purpose for coming to Scottsdale, Phoenix or other points in the Valley, our resort hotel makes it happen for you. ... more   less 

Additional Information about BEST WESTERN PLUS Scottsdale Thunderbird Suites

Address: 7515 E Butherus Dr, Scottsdale, AZ 85260-2416
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $153 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Scottsdale Thunderbird Suites 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Scottsdale Thunderbird Hotel Scottsdale
BEST WESTERN PLUS Scottsdale Thunderbird Suites Arizona
Hotel Style:
#22 Family Hotel in Scottsdale
#24 Romantic Hotel in Scottsdale
#26 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Scottsdale Thunderbird Suites staff and other travellers.
4 questions
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Questions? Get answers from BEST WESTERN PLUS Scottsdale Thunderbird Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the stairs and airport side.”
 of 5 bubbles , 1 Dec 2016 | Read review
“We chose the oversized king suite, no regrets at all !”
 of 5 bubbles ronniec247, 14 Nov 2016 | Read review
“We had a 3rd floor suite with a balcony that viewed Butherus drive. Plane noise was intermittent.”
 of 5 bubbles LuvTravel001, 5 Nov 2016 | Read review
“The best view and quietest rooms would be on the Butherus Dr. side of the hotel.”
 of 5 bubbles Journalin, 10 Oct 2016 | Read review
“request a room above the second floor - pets are not allowed”
 of 5 bubbles vacationer827, 5 Oct 2016 | Read review
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