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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

HIExpress.comUSD 132*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 152*
USD 132*
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USD 152*
USD 152*
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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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825 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Showing 779: English reviews
Scottsdale, Arizona
Reviewed 23 September 2014

I stayed here for business in Sept 14 and was mostly impressed. The hotel was lovely, nothing spectacular but pleasant. It really is the staff that makes this place worth every penny and seem cheap. Firstly even though the hotel advertise ‘Happy Hour’ in the bar etc there is actually no bar at the Hotel so you have to walk...

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Helpful?
Thank Craig J
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Craig J, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding breakfast. I will be sure to share your kind remarks with Shelby. Thank you for your time in reviewing our hotel....

Amarillo, Texas
Reviewed 22 September 2014

The hotel is near the airport a great plus. At check in i recieved a business discount. The room accomuidated all my needs and breakfast was great. They served cinnamon rolls, a great touch with coffee in the morning.

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Helpful?
1Thank Xavier r
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Xavier r, Thank you for taking the time to write a review. I’m pleased to learn that your stay was exceptional. We appreciate your compliments and humbly request a return visit. Best, Trisha Ryno General Manager

Reviewed 20 September 2014 via mobile

Everyone was so friendly accommodating my sons my mother and my husband and I enjoyed the room they were beautiful everything with clean we would stay here again in a heartbeat!! We are Happy happy Happy Happy campers!

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Helpful?
Thank PIA L
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear PIA L, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Trisha Ryno General...

Canada
Reviewed 17 September 2014

The room was large, comfortable, quiet and hotel staff very friendly. Breakfast had many selections and was excellent. Great location to the airport. Old Scottsdale about a 5 minute walk. Would definitely stay here again!

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Helpful?
Thank retiredhelidude
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Pentictonnite, We are delighted to hear of the comfort you experienced at our hotel and thank you for your compliments. I’m glad you were able to take advantage of our modern rooms and amenities. Our associates are the key to providing our guests with a satisfying stay. Please visit us again on your next trip to the area. Best,...

Cambridge, MA
Reviewed 9 September 2014

We stayed here for one night before flying out. Our stay was wonderful, we got a great rate, our room was big - has a separate sitting room area and then the bedroom. Free cocktail hour with snacks and great breakfast selection. All the staff that we encountered was friendly. Phoenix airport is an easy 15 mins drive. Close to...

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Helpful?
Thank CL78
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear CL78, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward...

Reviewed 7 September 2014 via mobile

I was really happy with this place, it's cozy, great service, good free breakfast with really good warm cinnamon buns, free coffee in lobby and cookies and milk as a treat at 7:30pm. It was overall a very comfortable stay and i liked it a lot here.

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Helpful?
Thank VivL81
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear VivL81, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our friendly staff and ample amenities made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you...

Reviewed 6 September 2014 via mobile

We have stayed at a lot of hotels and this might be the best hotel stay pound for pound that we've ever experienced. If you need a hotel in this area stay here. Large room shuttle service great breakfast happy hour swimming pool good location

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Helpful?
Thank mateo-taiji
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear mstaske, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our ample amenities and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Trisha Ryno General Manager

Ontario, Canada
Reviewed 24 August 2014

This place was an unexpected surprise in Old Town Scottsdale. This is not a 5-star in the sense of the opulent, historical, marble, hotels of Eastern Europe. This hotel has earned its rating through excellent service. We loved this hotel! The hotel provides a transfer from the airport, but be prepared to wait at least 20 minutes. Calvin was our...

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Helpful?
1Thank BluePointer
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear BluePointer, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments with Calvin and Shelby. We look forward to seeing you upon your return to...

Flagstaff, Arizona
Reviewed 20 August 2014

First let me say the staff was the best I want to say her name is Chandra ?? maybe.. But she was great we really enjoyed our room as they are like a suite about as close you can get . nice sitting area with desk . with doors to seperate the bedroom part as well. And the cookies were...

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Helpful?
Thank AzFr8train
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear AzFr8train, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Trisha Ryno...

Vail, Arizona
Reviewed 20 August 2014

Stayed the night on a Friday night. The property is average at best but clean. The staff on the other hand was/is outstanding. I believe the staff pushes the rating from average to very good. The breakfase was also good. My wife really liked the cinnamon roles and I appreciated the turkey sausage links. We stayed in a suite. The...

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Helpful?
Thank John C
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear John C, I’m so glad you enjoyed our clean hotel and location. Thank you for recognizing the staff, I will be sure to share your kind comments. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $147 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Orbitz, Priceline, Travelocity, Hotels.com, TripOnline SA, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Hotel and Suites Scottsdale - Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking pool are best.”
LoveScottsdale2017, 24 Apr 2017 | Read review
“get third floor rooms”
trouthook69, 24 Apr 2017 | Read review
“the one aroiund the corner”
reubenaero, 2 Apr 2017 | Read review
“3rd floor (top) is the quietest. Balcony rooms overlook the pool, so you will hear pool noise.”
Donna1419, 24 Mar 2017 | Read review
“Ask for a poolside balcony room, they have a small deck.”
tbonesizzle5, 8 Mar 2017 | Read review
5 of 5
HIExpress.com
USD 132* /night
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Booking.comUSD 152
Orbitz.comUSD 152
TripAdvisorUSD 152
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Prices are for 1 room, 2 adults
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