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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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777 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Showing 732: English reviews
California
Reviewed 2 October 2014

We stayed here 4 nights. We had a King suite, very comfortable, and quiet. Nice fridge. AC worked well, but is a little noisy right next to bed. There was a good pizza restaurant/bar about 1/2 block away. Nice pool area. Laundry facilities on each floor. Happy hour in the evenings. We took bus and light rail to Diamondbacks game...

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Helpful?
Thank PK49
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear PK49, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our great location and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Trisha Ryno General Manager

London, United Kingdom
Reviewed 1 October 2014

We stayed for 2 nights. Friendly check in staff even though it was late and we were tired. They gave good advice as where to eat - no restaurant in the hotel. Ok free breakfast and free water and coffee thought the day. Nice pool area. Decent sized rooms. Good value.

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Helpful?
Thank GrahameHull
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear GrahameHull, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our large room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,...

Wichita Falls, Texas
Reviewed 29 September 2014

We stayed at the Holiday Inn Express Suites Sept 9-12. The rooms and grounds were very clean and fresh. The pool and spa area were great. The best part about our stay was the staff. No matter who we passed, from maintenance, to housekeeping to front desk, we were greeted. Of special note were some of the friendly people at...

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Helpful?
Thank MAKT75
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear MAKT75, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. I will share your kind remarks with our entire team. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Trisha Ryno...

Scottsdale, Arizona
Reviewed 23 September 2014

I stayed here for business in Sept 14 and was mostly impressed. The hotel was lovely, nothing spectacular but pleasant. It really is the staff that makes this place worth every penny and seem cheap. Firstly even though the hotel advertise ‘Happy Hour’ in the bar etc there is actually no bar at the Hotel so you have to walk...

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Helpful?
Thank Craig J
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Craig J, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding breakfast. I will be sure to share your kind remarks with Shelby. Thank you for your time in reviewing our hotel....

Amarillo, Texas
Reviewed 22 September 2014

The hotel is near the airport a great plus. At check in i recieved a business discount. The room accomuidated all my needs and breakfast was great. They served cinnamon rolls, a great touch with coffee in the morning.

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1Thank Xavier r
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Xavier r, Thank you for taking the time to write a review. I’m pleased to learn that your stay was exceptional. We appreciate your compliments and humbly request a return visit. Best, Trisha Ryno General Manager

Reviewed 20 September 2014 via mobile

Everyone was so friendly accommodating my sons my mother and my husband and I enjoyed the room they were beautiful everything with clean we would stay here again in a heartbeat!! We are Happy happy Happy Happy campers!

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Helpful?
Thank PIA L
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear PIA L, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Trisha Ryno General...

Canada
Reviewed 17 September 2014

The room was large, comfortable, quiet and hotel staff very friendly. Breakfast had many selections and was excellent. Great location to the airport. Old Scottsdale about a 5 minute walk. Would definitely stay here again!

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Helpful?
Thank retiredhelidude
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Pentictonnite, We are delighted to hear of the comfort you experienced at our hotel and thank you for your compliments. I’m glad you were able to take advantage of our modern rooms and amenities. Our associates are the key to providing our guests with a satisfying stay. Please visit us again on your next trip to the area. Best,...

Cambridge, MA
Reviewed 9 September 2014

We stayed here for one night before flying out. Our stay was wonderful, we got a great rate, our room was big - has a separate sitting room area and then the bedroom. Free cocktail hour with snacks and great breakfast selection. All the staff that we encountered was friendly. Phoenix airport is an easy 15 mins drive. Close to...

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Helpful?
Thank CL78
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear CL78, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward...

Reviewed 7 September 2014 via mobile

I was really happy with this place, it's cozy, great service, good free breakfast with really good warm cinnamon buns, free coffee in lobby and cookies and milk as a treat at 7:30pm. It was overall a very comfortable stay and i liked it a lot here.

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Helpful?
Thank VivL81
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear VivL81, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our friendly staff and ample amenities made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you...

Reviewed 6 September 2014 via mobile

We have stayed at a lot of hotels and this might be the best hotel stay pound for pound that we've ever experienced. If you need a hotel in this area stay here. Large room shuttle service great breakfast happy hour swimming pool good location

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Helpful?
Thank mateo-taiji
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear mstaske, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our ample amenities and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Trisha Ryno General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $150 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona
Hotel Style:
#5 Family Hotel in Scottsdale
#6 Best Value Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
11 questions
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are noisier with the restaurant next door and a very busy lobby!!”
 of 5 bubbles Wanderer790, 27 Nov 2016 | Read review
“Ask for room with patio on interior. I will next time.”
 of 5 bubbles MKVogelsang, 6 Nov 2016 | Read review
“Top floor overlooking the pool was good.”
 of 5 bubbles Caroline067, 4 Nov 2016 | Read review
“We were upstairs and the quiet was great. I spoke with guests on the first floor and they said they enjoyed peace and quiet too.”
 of 5 bubbles StChienne, 24 Oct 2016 | Read review
“Great Staff”
 of 5 bubbles streetwalker911, 13 Oct 2016 | Read review
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