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The Westin Kierland Resort & Spa

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The Westin Kierland Resort & Spa
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2,327 Reviews from our TripAdvisor Community

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Showing 2,274: English reviews
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Reviewed yesterday NEWvia mobile

Great hotel with great service easy location and beautiful golf and mountain views. Live music around a large outdoor fire makes the nights seem like a faraway vacation from it all. Lots of amenities and central location make this hotel an easy 5 star hotel!

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Helpful?
Thank Evan G
Laguna Niguel, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 November 2016

I spent two nights in this resort to attend a business meeting. From the airport, it was about a 30 minutes drive without traffic. Check-in was prompt and courteous and my room (standard king sized bed) was spacious and clean (pictures on the website felt accurate). The bed was comfortable and the bathroom had a separate full sized bathtub and...

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Helpful?
1Thank Rebecca Z
About Hotel's Favourite Review
WestinKierland, Public Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Rebecca, We truly appreciate you taking the time to share your recent experience with us. We were delighted to read you enjoyed your time at The Westin Kierland. We strive to create a relaxing and enjoyable experience for all of our guests. Our team will be pleased to read they were able to create such a great experience for...

Topeka, KS
Reviewed 2 days ago NEWvia mobile

Lazy river, room, golf course, restaurants and almost all the staff were 5 out of 5. When checking out we found out that someone had put a $60 tab at the bar on our room and the front desk treated us like we were lying about the charge even though I was standing next to my pregnant wife... and we...

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Helpful?
Thank NachoTraveler
Tucson, United States
Reviewed 5 days ago NEW

Stayed at the Westin Kierland over the Easter holiday and it was wonderful. The staff were very friendly and accommodating. Our room had a patio and a view of the golf course. The sunsets were amazing. And you can walk over to Kierland Commons and Scottsdale Quarter for all kinds of shopping and dining. My wife was in heaven. We...

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Helpful?
Thank 970nicholasp
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for sharing the details of your recent stay in this review. We appreciate all of the feedback as we value these posts as important tools in our continuing pursuit of excellence. We were thrilled to read that you and your wife had time to explore and enjoy a little shopping and dining excursion. We do hope...

Reviewed 1 week ago NEWvia mobile

Just returned from a Spring Break getaway with our 9 year old. The Westin Kierland was a perfect family retreat. Despite how crowded it was and the challenges with getting seats by the pool, we were very pleased with just about everything. And despite the crowds I never felt the pool was overcrowded and unenjoyable. And the advantage to seats...

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Helpful?
Thank Imaprize
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for sharing the details of your recent stay at The Westin Kierland Resort & Spa. Feedback from our guests is a gift and teaching opportunity and we are always grateful to receive comments from our visitors. We were glad to read that you enjoyed the amenities at our Resort during your stay. We hope to have...

Philadelphia, PA
Reviewed 1 week ago NEW

We stayed at the Westin for 2 nights ending our weeks vacation around Sedona and the Grand Canyon. The property is huge! We kept getting lost from our room to the lobby, it almost reminded me of a Vegas casino where you have to walk, and walk, and walk. By the end of our stay I had found a few...

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Helpful?
Thank hamson
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for choosing The Westin Kierland Resort & Spa for your family trip to Scottsdale. We appreciate you taking the time to share the details of your stay. We were delighted to read you enjoyed your recent visit. Please know our guest feedback is a vital tool in assisting us to continue to elevate our guest services....

Yokosuka, Japan
Reviewed 1 week ago via mobile

Being a Westin resort, of course the amenities are top notch. Restaurants and service were as expected. The lobby was always congested, which stood out to me, and led me to believe that it was simply too small considering the number of guest rooms. I noticed the same thing around sunset with families clustered in the courtyard, meaning the facilities...

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Helpful?
Thank jmham
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for your valued feedback and being a SPG member. We are committed to delivering services that creates memories for our guests whether they are visiting The Westin Kierland Resort for a business conference or a holiday getaway. We sincerely apologize for the situation you experienced. We will be sure to pass your comments along to the...

philadelphia
Reviewed 1 week ago

we came ,like most of the hotel, from the east coast for spring break. the place is packed!! had requested adjoining rooms 6months ago and recieved an email that i would need to pay $50 to ensure it. a bit crazy, but the place is ful! this is a large, beautifu resort. Hard to fully see it since ny,pa, nj...

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Helpful?
Thank helenPhiladelphia
Atlanta, Georgia
Reviewed 1 week ago

From the lazy river and pools to the beautiful bagpipes at dusk, this was the perfect ending to our Spring Break state wide tour of Arizona. Service was terrific. We had a room with a firepit over looking the golf course. For the surfer in your group, there was a Florider available. I would prefer that the resort fee be...

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Helpful?
Thank Shannon P
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

My dad and I stayed here last week for a golfing holiday in Scottsdale. Pros; - great location for golf and evening bars/restaurants - pool area is good size and loads of beds - breakfasts excellent both choice and quality - friendly staff and helpful - very impressed they noted it was a trip for my dads 70th birthday from...

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Helpful?
Thank callum986
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for choosing The Westin Kierland Resort & Spa, and for your valued feedback. We take each piece of guest feedback very seriously. We are glad to hear you enjoyed a majority of your resort experience, from the rooms, the staff, our pool area, to the food and service. We apologize for any confusion caused by the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more   less 

Additional Information about The Westin Kierland Resort & Spa

Address: 6902 East Greenway Parkway, Scottsdale, AZ 85254-8123
Region: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Price Range: $248 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kierland Resort & Spa 4*
Number of rooms: 732
Reservation Options:
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Also Known As:
Westin Kierland Hotel Scottsdale
Westin Kierland Resort
Westin Scottsdale
Scottsdale Westin
The Westin Kierland Resort & Spa Scottsdale, Arizona
Hotel Style:
#7 Luxury Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#8 Spa Hotel in Scottsdale
#9 Business Hotel in Scottsdale
#19 Family Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Kierland Resort & Spa staff and other travellers.
30 questions
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Seattle, Washington
1 month ago

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Questions? Get answers from The Westin Kierland Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best views are overlooking the golf course.”
970nicholasp, 19 Apr 2017 | Read review
“May want to consider a room closer to the lobby/pools”
hamson, 17 Apr 2017 | Read review
“near the elevators”
helenPhiladelphia, 13 Apr 2017 | Read review
“Overlooking golf course”
BasilEdinburgh, 13 Apr 2017 | Read review
“If booking casita, ask for 2nd floor (only 2 floors available)”
lisab5142016, 3 Apr 2017 | Read review
5 of 5