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Courtyard Scottsdale Salt River

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204 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Scottsdale Salt River
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Showing 203: English reviews
Minnetonka, Minnesota
Reviewed 1 week ago

This is a wonderful hotel. You really feel like an important guest from the time you walk in to the time you leave. The rooms are nice, the pool area is beautiful, the workout facility is great, laundry facilities great (we used everything!), Starbucks and full breakfast in the common area, full lunch and dinners and a full bar including...

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Helpful?
Thank tdalton2017
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

What a wonderful review of your experience with us. I am so pleased that you recognized Terry for her sincere, friendly service. She is such a wonderful associate who truly cares about our guests. I am glad that our hotels design is what you are looking for when visiting your son. Thank you for the feedback regarding the removal of...

Los Angeles, California
Reviewed 1 week ago via mobile

We stayed here on a business trip in Scottsdale. Let me tell you, I really felt like I am saying over at my friends place. Staff was really friendly. Desiree was really professional always on top of everything making sure everything is in place and running smooth. Taylor, Karen, Jessica and Jen were some of the other staff members I...

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Helpful?
Thank tekebey
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Thank you for your fabulous review of your recent stay at our hotel. It is wonderful that you recognized Desiree, Taylor, Karen, Jessica and Jen. I am truly proud to work with amazing people that are committed to creating great experiences for our customers. We will look forward to the opportunity to serve you again in the near future.

Reviewed 1 week ago

This Courtyard is fabulous. My friends and I stayed here on a girls trip for New Years. The rooms are beautiful & all the staff is extremely attentive. Housekeeping is extremely detail oriented and friendly. The bistro was great lots of choices and very affordable. We had a burger from the restaurant, the burger was juicy and the fries tasty....

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Helpful?
Thank Victoria D
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Thank you for your awesome review of your stay at our hotel. I am so happy that you took the time to recognize Edgar and his care for you all while transporting you to your New Year's destination. My team takes pride in delivering great customer service. Appreciate your recognition of the rooms being clean and the housekeeping staff's attention...

Columbus, Ohio
Reviewed 2 weeks ago via mobile

Kristy and Desiree went out of their way to make out stay fantastic. The hotel is beautiful, clean and well maintained. We would definitely recommend staying here. The lobby and pool areas are very well laid out and we were able to upgrade our room with our Marriot rewards giving us a two room suite which was much appreciated.

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Helpful?
Thank Dan W
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Excellent experiences is what we are proud to deliver! Thank you for mentioning the cleanliness and maintenance of our hotel. Desiree and Kristy are truly fantastic associates that are committed to making a difference in every guests stay. We all look forward to the opportunity to have you as our guest again in the future.

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 2 weeks ago

This Courtyard is WONDERFUL!! We were at the hotel over Christmas and everyone was so great. Desiree, the evening supervisor had great suggestions for things to do and was always checking to make sure we were enjoying ourselves. The young lady who works in the bistro in the morning (sorry, don't remember her name but she moved from Seattle) was...

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Helpful?
Thank lawmom99
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Thank you for your fabulous review of our hotel. My team and I are thankful that you had a wonderful experience and enjoyed the firepit and pool area - it is truly a resort-like atmosphere. Thank you for mentioning Desiree and our bistro team for ensuring your stay was a great one. Desiree is our Evening Experience Supervisor and ensures...

Reviewed 2 weeks ago via mobile

Most wonderful staff janessa ,kristy,kathryn,eric , they are the one makes our stay like home, thats why we extended our stay four more days,rooms are very comfortable close by to every where a specialy old town ,good shuttle services what a person can ask more, who ever make decisions to stay they will be very happy.

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Helpful?
Thank Tayfun K
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Thanks to you for your great review of your experience at out hotel. Recognizing Janessa, Kristy, Kathryn and Eric is truly wonderful and I am so pleased that they contributed to your wonderful stay. Appreciate your feedback on the shuttle and that it was a valued benefit to you. Please come stay with us again soon!

Scottsdale, Arizona
Reviewed 2 weeks ago

I use this Courtyard frequently for my business and my clients. As a road warrior myself, sometimes all look the same, not this property. The staff is incredible. A smiling team of awaits you at the door led by Jen and Des. As awesome as they are you won't go wrong if Ciera,Kristy, Taylor, Kathryn,Eric or Dwayne are there instead....

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Helpful?
Thank dhbaseball
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Thank you for your review of the hotel and our team!! The title "First rate service and facility" certainly makes us all smile! I am so honored that you have mentioned so many of the team at the hotel and recognized them for their service. Jen, Des, Ciera, Kristy, Taylor, Kathryn, Eric, Dwayne, Samantha, Melanie, Rebecca, Jessica, Janessa, Marina, Liz...

Reviewed 2 weeks ago

I never have the time to make reviews but this hotel and its employees deserve the time and credit. This hotel is an incredible property with by far the best customer service of any Courtyard in the Country. Kristy in particular is phenomenal. They are always willing to go the extra mile to make sure your stay is perfect.

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Thank Kellie F
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

WOW! Your review about our service and Kristy is really heartfelt. Thank you for the time to share your experience on TripAdvisor. We all thank you and are excited to welcome you back the next time you visit Scottsdale!

Albuquerque, New Mexico
Reviewed 2 weeks ago

Upon our arrival everyone seemed to jump for joy; very happy and sincerely interested in our welfare. I was very impressed with the gentleness and kindness of Kristy Dodd. She was attentive and went out of her way or beyond expectations to make certain we were welcome.

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Helpful?
Thank mbanksclark
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Wonderful comments about the kind and gentle Kristy!! I am appreciative that you took the time to mention her on this review. Kristy is an incredible lady and we are honored to have her working with us. Thank you for your thoughts!

Dallas, Texas, United States
Reviewed 2 weeks ago

I unfortunately had to travel for Christmas at the last minute. I chose the Courtyard because of it's location to friends and family. The hotel property looks great and the room was terrific. The best part of the visit was the service. The guest service agent, Kristy, checked me in on Christmas Eve and was extremely helpful. She found me...

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Helpful?
Thank Stikupon
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Happy to hear that Kristy made you feel special during your stay with us over the holidays. Our goal is to make everyone feel at home when they stay with us and I am happy that we made a great impression on you. Thank you for indicating that you will stay with us the next time you come to town,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Scottsdale Salt River

Address: 5201 N Pima Rd, Scottsdale, AZ 85250-2631
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $169 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Scottsdale Salt River 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Scottsdale Salt River Arizona
Hotel Style:
#2 Green Hotel in Scottsdale
#19 Business Hotel in Scottsdale
#31 Romantic Hotel in Scottsdale
#38 Family Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Scottsdale Salt River staff and other travellers.
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Questions? Get answers from Courtyard Scottsdale Salt River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm on 3 of 4 - but it all seems quite and good. Very clean and new.”
 of 5 bubbles sbroomer, 9 Jan 2017 | Read review
“Pool view is nice...all r nice.... some rooms have balconies...very lovely!”
 of 5 bubbles ZEBRAQUEEN, 8 Jan 2017 | Read review
“I always prefer the top floor”
 of 5 bubbles S6313TEjamesc, 6 Jan 2017 | Read review
“rooms facing north give you a view of the mountain range.”
 of 5 bubbles tdalton2017, 6 Jan 2017 | Read review
“If you can swing it, get a room with a balcony that overlooks the back of the hotel”
 of 5 bubbles lawmom99, 2 Jan 2017 | Read review
5 of 5
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