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Extended Stay America - Phoenix - Scottsdale - Old Town

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Room & Suite (22)
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Overview
  • Excellent14%
  • Very good20%
  • Average19%
  • Poor19%
  • Terrible28%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (147)
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All reviewshotel is in a great locationcoffee makerevery morninga great staywould definitely stay here againwalgreenstoasterstoragepros
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21 - 25 of 144 reviews
Reviewed 24 October 2017

Perfect location for my visit to Old Town. Easy walking distance to food, drinks and entertainment. Service was excellent and friendly. Only complaint was low pressure in the kitchenette and a somewhat loud air conditioner. I would stay again however for the convenience.More

Review collected in partnership with Extended Stay
Thank ojphd18
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 27 October 2017

Thank you for choosing to stay at our hotel. We are pleased to know our location was convenient for your needs and that you were impressed with the service provided by our staff. We have shared your concerns in regard to the room with our...More

Reviewed 16 October 2017

Not overly fancy (and you would not expect this at an ESA). It was clean, had a little kitchenette, and was within walking distance to Old Town - all for a very reasonable price. It was just what we were looking for on this trip....More

Thank WeLoveColorado2017
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 16 October 2017

Thank you for your great comments. We are happy to read that you liked our affordable rates, convenient location and your well-equipped room. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management

Reviewed 20 September 2017

My room had urine and blood stained sheets, as well as bed bugs. I was bitten and immediately checked out, before even staying a single night of my 11 night stay. Luckily the hotel was extremely accommodating and gave me a full refund. Hopefully they...More

Thank Virtual G
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 22 September 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Hotel Manager

Reviewed 8 August 2017

From the outside the property is clean and well-manicured. When I arrived I waited in the lobby for 10 minutes before an attendant came out of the back to help check me in. Getting a good parking spot is a bit competitive but there is...More

Review collected in partnership with Extended Stay
Thank TaiGuy2017
Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 9 August 2017

Thanks for your review. Although your overall stay was a pleasant one, we apologize you didn't have a restful night sleep and our beds were to blame. Quality, comfort and cleanliness are central to what we provide our guests, and we are sorry this wasn't...More

Reviewed 1 August 2017

Front desk executive are more friendly. Cleaning always. Peaceful area. Nice breakfast, Parking facility's but still if we have the covered one that should be safe to the customer vehicles. Overall excellent, close by old town, shopping places are nearest to this hotal.More

Review collected in partnership with Extended Stay
Thank jaiganeshr2017
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 13 October 2017

Thank you for choosing Extended Stay America for your stay. We are glad to read that you liked our friendly associates, convenient location and our breakfast offerings. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, Hotel...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Outdoor pool
Pool
Details
Price range
USD 70 - USD 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 70 - USD 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (37)
Room & Suite (22)
Pool & Beach (2)
Dining (1)
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Room Tips
"avoid this thotel"
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"Make sure your room is free of bed bugs and blood/urine stains"
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"Choose another motel"
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"DO NOT STAY HERE. THERE ARE There are no good rooms in my opinion. Stay away."
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