We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Extended Stay America - Phoenix - Scottsdale - Old Town

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Extended Stay America - Phoenix - Scottsdale - Old Town
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

120 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Extended Stay America - Phoenix - Scottsdale - Old Town
See the most recent reviews
Showing 117: English reviews
Florida City, Florida
Reviewed 7 May 2016 via mobile

When I went up to my room the walkways are filthy dirty looks like they haven't been cleaned in years seriously ask the clerk why they haven't been cleaned and she said it was normal wear and tear I told her that they were just dirty she said she would make a note of it I'd be finding new management...

 Report
Helpful?
Thank Mitchell R
00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old Town, responded to this review

Thank you for taking the time to give us your feedback on your recent stay at our hotel. You are absolutely correct to expect a clean, well maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from first impression at check-in...

Reviewed 3 May 2016

We were woken up 3 am 2 nights in a row by people shouting, fighting violently and using foul language. Hotel staff was nowhere in sight and nobody interfered. Room needs updating - A/C and fridge are extremely loud at night, bath tub old and scratched up, kitchen cabinets look like they were chewed up by a dog, stove top...

 Report
Helpful?
Thank unknown p
00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old Town, responded to this review

Although difficult to read, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the overall condition of your suite. We have a duty to follow the processes in place to ensure each guest suite is well maintained. Additionally, we have a responsibility to place a...

Florence
Reviewed 16 April 2016

Horrible! Blood stains on a pillow, dust everywhere the desk chair covered with stains. Kitchen completely empty! Not even a coffeepot! A c controls were so filthy I had to cean off black dirt to touch them. Bring a bottle of Clorox spray you will need it! We had a handicapped room that was entirly inaccessible.

 Report
Helpful?
Thank W442GLdonm
Pueblo, Colorado
Reviewed 18 March 2016

This was a small room and was quite dirty. I broke a microwave glass tray and called for help and it never came. I am afraid it may never be because of the limited service. The management does not clean up the excessive trash on the premises. Very nice manager.

 Report
Helpful?
Thank David B
Reviewed 6 March 2016 via mobile

Pros: Location! Location! Location! Decent thick towels that aren't gritty Clean Kid had fun in the pool and had it to himself at 6pm Cons: Beds aren't very comfortable, unless you like them soft Rooms are small and tight with 4 people A friendly roach decided to say hi in the bathroom, scaring the crap out of me No clean...

 Report
Helpful?
Thank Shannon H
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale - Old Town, responded to this review

Thank you for sharing your experience with us. Please accept our apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Still, I am pleased to read that our location was convenient for your needs. Your feedback is very important to...

Wheaton, Illinois
Reviewed 4 March 2016

The only good thing was the location. It is an easy walk to old town Scottsdale, but being familiar with the facility now, I would not rebook the motel. The room was very tight, the linen's coarse and a few items needed repair. The motel staff offered to change our room, but since we were not in the room much...

 Report
Helpful?
1Thank pam20142016
Yuma, Arizona
Reviewed 26 February 2016

poor customer services, i was locked out after 2am had to sleep in my car. i was promised a free night and that it would be sent in the mail of course it never came. just one more let down with this motel.

 Report
Helpful?
Thank Dusty N
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale - Old Town, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will work with our night staff to ensure we are responding to guest needs in a timely manner. Additionally, please know that our night attendant...

Reviewed 8 February 2016

Vince at the front desk insisted it was hotel policy that ALL guests present IDs. Whoever heard of this? He could present no proof of this when asked where this was written. We tried using the phone to call the front desk. Either it did not work or Vince did not answer. Dirt and grime were present on walls, next...

 Report
Helpful?
Thank thegoodaunt
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale - Old Town, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we failed to meet your expectations. All Extended Stay America properties require that all of our guests present identification before staying or occupying a guest room. As this hotel’s manager, I can assure you that I have retrained our...

San Francisco, California
Reviewed 23 January 2016

Check in: Was slow. Front desk agent looked overwhelmed. Lobby: Tiny, cluttered, dim lighting, uninviting. Room: Dirty. Bedsheets didnt smell fresh. Hair in the sink and tub. Half a roll of toilet paper, dirty toliet stains. Microwave dirty, and ther was krud arounf the sink and stovetop area. I didnt even dare to open the fridge. No Amenities Check out:...

 Report
Helpful?
Thank Justtnik
San Diego, California
Reviewed 5 December 2015

These extended stay locations work well even if you're not planning an "extended stay". They come equipped with an electric burner stove, microwave and full size refrigerator which allows for in-room cooking and food storage. also has a full screen TV with several local and cable channels. So if you're on a tight budget this place could work for you....

 Report
Helpful?
Thank Steve V

42 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Bathroom (6)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Scottsdale hotels
Comfort Suites Old Town
#59 of 75 in Scottsdale
190 reviews
Downtown Scottsdale
Hilton Garden Inn Scottsdale Old Town
Show Prices
Show Prices
Show Prices
Downtown Scottsdale
Scottsdale Marriott Suites Old Town
Downtown Scottsdale
Courtyard Scottsdale Old Town
Courtyard Scottsdale Old Town
#25 of 75 in Scottsdale
99 reviews
Aloft Scottsdale
#62 of 75 in Scottsdale
37 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Scottsdale - Old Town

Address: 3560 N. Marshall Way, Scottsdale, AZ 85251 (Formerly Homestead Studio Suites - Phoenix - Scottsdale)
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $85 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Scottsdale - Old Town 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Extended Stay, Hotels.com, TripOnline SA, Priceline, Cheap Tickets and HotelQuickly so you can book your Extended Stay America - Phoenix - Scottsdale - Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Hotel Scottsdale
Homestead Studio Suites Scottsdale
Homestead Scottsdale
Homestead Suites Scottsdale
Scottsdale Homestead Suites
Extended Stay America - Phoenix - Scottsdale - Old Town Arizona
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Phoenix - Scottsdale - Old Town staff and other travellers.
1 question
Ask a question
Questions? Get answers from Extended Stay America - Phoenix - Scottsdale - Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another motel”
nancysF5896NH, 11 Apr 2017 | Read review
“DO NOT STAY HERE. THERE ARE There are no good rooms in my opinion. Stay away.”
wackedout, 29 Nov 2016 | Read review
“We asked for high floor back of building, we got the bottom floor front!”
W442GLdonm, 15 Apr 2016 | Read review
“Second floor in the back”
H2425GDdavidb, 17 Mar 2016 | Read review
“Request a room away from the lobby area”
stevev587, 4 Dec 2015 | Read review
5 of 5