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The Canyon Suites at The Phoenician

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The Canyon Suites at The Phoenician
The Canyon Suites at The Phoenician
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385 Reviews from our TripAdvisor Community

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Showing 379: English reviews
New York City, New York
Reviewed 6 October 2016

I have stayed at numerous luxury properties around the world, but rarely, if ever, feel compelled enough to write a review upon departure. That being said, we just returned from The Canyon Suites at The Phoenician and could not have been more impressed with the level of service we received during our 4 night stay. Each and every person at...

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1Thank LND_Travel
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

At the Canyon Suites one of our highest objectives it to connect with our guests on such a level that we are able to do the thinking for them while their brains rest on vacation. I felt so pleased reading your review knowing that our team was able to truly delight you in this very way. Thank you so much...

Ko Samui, Thailand
Reviewed 25 September 2016

While it does have a separate lobby, reception and pool area you are really in an annex to The Phoenician and for food pretty reliant on the property just next door. The space is fabulous – the whole resort is massive. The staff are fantastic – although this is definitely a theme in the US – we’ve been impressed by...

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2Thank Fleetcat
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I truly appreciate the time you took to share your feedback regarding your recent stay. I am most glad that you found our associates to be welcoming and efficient, and that you also you felt comfortable and at peace in your golf-view suite. Our design team spent countless hours coordinating the hotel's decor with our valued guests in mind -...

Phoenix, Arizona
Reviewed 11 September 2016 via mobile

Won a free trip to this resort decided to go a random weekend was absolutely amazing down from customer service the breakfast the housekeeping the room was spot on the pool was very adult like and relaxing and the dine in was amazing definitely wanna go for a second stay

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1Thank hernandezdavid1375
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for the five star accolade and for sharing the highlights of your recent stay! We look forward to your future return.

Toronto, Canada
Reviewed 4 September 2016

I recently stayed at the Canyon Suites at the Phoenician with my family. It has just been fully renovated and the decor is stunning. The suite that we stayed in was extremely clean, modern and spacious, with a very luxurious bathroom and a lovely private terrace. The terrace had comfortable patio furniture and incredible views of the pool and Camelback...

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1Thank _zellak77
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for spending your recent family vacation with us at the Canyon Suites! We are thrilled to hear that everyone enjoyed a few of our upgrades, including the Stay Connect application, smart televisions, room decor, and furnishings. We also appreciate your sentiments regarding the service you received from our associates, always eager to assist! Please let the Ambassadors know...

Reviewed 29 August 2016 via mobile

I cannot say enough about the hospitality that my husband and I received at the Canyon Suites this past weekend. I have been fortunate to travel to many places, but this property, which just reopened to the public after a multi million dollar renovation, is second to none. We cannot thank Justin Beers, Amanda Estock and team enough for their...

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1Thank Victoria K
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

We were truly delighted to host you and your husband as two of our first visitors following our summer renovation! Thank you for taking a moment to share your praise online and also for your thoughtful compliments to Kevin. We had an equally wonderful time getting to know you over the weekend during your vacation. Please let us know when...

Scottsdale, Arizona
Reviewed 24 July 2016

Decided to treat my niece on her birthday and few days at a resort, since she'd never had the opportunity to go to one and wanted to make her birthday extra special. When I told the hotel what I was doing and how I had reservations at the Biltmore and how they really messed up my reservations, the Phoenician decided...

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Thank Kathy F
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I am so pleased that you and your niece had an extraordinary experience with us. We love when our guests share their special occasions with us because it allows us the opportunity to truly spoil them, as deserved! Next time you find yourself yearning for another peaceful retreat I hope you will consider joining us once again at the Canyon...

Scottsdale, Arizona
Reviewed 24 June 2016

I have been treating myself to staycations in the Scottsdale area since I moved here in 1999, but The Canyon Suites is my absolute favorite. I love living in Arizona so much that I can seldom bring myself to vacation elsewhere. I had stayed at the Phoenician, but somehow wasn't aware of the Canyon Suites until I noticed it among...

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Thank Terri S
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I thoroughly enjoyed reading your review and somehow feel more relaxed just at the mention of your days lounging on the patio and indulgent bubble baths! Since you last joined us in June we have undergone a complete property enhancement. All 60 rooms have been modernly renovated and we added a lobby lounge and breakfast. In particular, I know you...

Chicago, Illinois
Reviewed 7 June 2016

My wife, baby (Vivian), and I recently stayed at the Canyon Suites, and I wanted to share what an amazing experience we had. My wife and I have both traveled extensively for work and pleasure and have had the privilege of staying at some very amazing properties. I can honestly say the Canyon Suites and the staff, have put this...

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2Thank Joe D
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I am so pleased to hear that The Canyon Suites has soared to the top of your list of hotel favorites! Seasoned travelers such as yourselves have often been to the most enchanting of destinations so your compliments are truly meaningful. While you enjoyed the personalized care and property I must say we equally enjoyed hosting your family and seeing...

Bishop's Waltham, United Kingdom
Reviewed 31 May 2016 via mobile

Stayed for 3 nights , found the Staff to be very friendly and helpful . Restaurants were good . The room was excellent but the space allocated to the shower area was very small indeed . The pool area was perfectly okay but the choice of food available was fairly limited . The cactus garden walk should not be ignored...

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Thank Mike S
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for spending your recent vacation with us! I am happy to hear that you enjoyed the pool facilities, accommodations, transportation service, and the two-acre cactus garden! We have many exciting room and dining enhancements planned for this summer so I hope you will join us again in the future so we may show you why we are the...

Seymour, Connecticut
Reviewed 25 May 2016

A stay at The Canyon Suites is the ultimate resort experience - a warm welcome on arrival, a cold bottle of water, the relaxed check-in, getting to know the staff and property. This was return visit for us (though it had been almost 9 years) and since it was what turned out to be a very quiet week, we were...

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2Thank CT_SweaterGirl
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for sharing your personalized travel experience with us! It sounds as though you were able to make many treasured connections within our Ambassador team. I appreciate the mentions of Jared, Kayla, Ben, Jeremy, Cody, and Justin. They will each be recognized and rewarded for their outstanding service to you. I am thrilled that we were able to secure...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Canyon Suites at The Phoenician is Arizona's premier luxury resort destination. Guests enjoy in-room coffee and tea service, daily hour of joy hosted by a resort sommelier, a private infinity pool, chauffeured resort transportation, priority dining reservations throughout the resort. ... more   less 

Additional Information about The Canyon Suites at The Phoenician

Address: 6000 E Camelback Rd, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $713 - $2,301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale
The Canyon Suites At The Phoenician Scottsdale, Arizona
Hotel Style:
#1 Romantic Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#1 Spa Hotel in Scottsdale
#1 Luxury Hotel in Scottsdale
#6 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Canyon Suites at The Phoenician staff and other travellers.
12 questions
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Yarmouth, Canada
chrisCheshire, UK

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Questions? Get answers from The Canyon Suites at The Phoenician staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are recently renovated and spacious.”
 of 5 bubbles intrepidtravelerfla, 5 Jan 2017 | Read review
“All seem good--enjoyed being on the golf course side”
 of 5 bubbles sanfran58, 30 Dec 2016 | Read review
“i think they are all great”
 of 5 bubbles Sigrid66, 13 Oct 2016 | Read review
“I think all would be lovely. Higher numbers mean walking along the long rather boring corridor.”
 of 5 bubbles Fleetcat, 25 Sep 2016 | Read review
“I don't think you can get a bad view at this hotel. Every view is great and unique in its own way....”
 of 5 bubbles G7627XGkathyf, 23 Jul 2016 | Read review
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