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We chose to stay here with my daughter's entire soccer team and we sure are glad we did! The customer service at this hotel is amazing. We travel a lot and I am not sure if we have ever had a hotel staff in it's...More
Stayed here for three nights and really enjoyed it. Booked a king suite which was very clean, quiet and well equipped. The hotel is on the edge of downtown so an easy walk in. It had an indoor pool but a very nice outside patio...More
They were amazing. We had a large group and they accomodated us. They were so tolerant of 13 year old girls. I highly reccomend for any group event. Also overheard that they kept non soccer guests on different floors and away from the tourament rooms....More
I travel often, and this hotel is absolutely one of the best. Clean large rooms. Staff is outstanding. There is absolutely nothing negative about this experience. Breakfast was plentiful,and varied. I will be back.
Upon check-in at arrival I was told that we were upgraded to a King Suite. I thought that sounded great, which it was. The room and the hotel conditions were good. The indoor pool was nice for the kids but it was not well maintained...More
Response from Alondra F, General Manager at SpringHill Suites PrescottResponded 1 week ago
I have reached out via messenger, I hope to hear back from you soon.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your...More