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    Crossland Phoenix - Metro - Black Canyon Highway

    11211 North Black Canyon Highway, Phoenix, AZ 85029
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE USD 5
    USD 61*
    USD 56*
    USD 61*
    USD 61*
    Traveller (47)
    Room & Suite (19)
    Dining (2)
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    Overview

    • Excellent22%
    • Very good7%
    • Average10%
    • Poor15%
    • Terrible43%
    1 week ago
    “Racist hotel!! Don't stay here”
    26 Dec 2016
    “Horrible”
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    2 Star Hotel
    All hotel details
    Offers from Crossland Phoenix - Metro - Black Canyon Highway
    Special Offer: 10% off Room Rate
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    Candlewood Suites Phoenix
    138 reviews
    #69 of 175 hotels in Phoenix
     
    Comfort Suites Phoenix North
    119 reviews
    #90 of 175 hotels in Phoenix
     
    WoodSpring Suites Phoenix I-17 North
    85 reviews
    #10 of 25 Speciality lodging in Phoenix
     
    Holiday Inn North Phoenix
    138 reviews
    #104 of 175 hotels in Phoenix
     
    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 1 week ago via mobile

    Racist hotel!! Don't stay here if your black. I stayed here for over a week. & they kicked me out when I did nothing wrong just because I was the only black girl he could remember. I didn't even stay at the hotel the last...More

    Helpful?
    Reviewed 26 December 2016 via mobile

    Filthy walls and doors. Filthy carpet. Hair dryer missing. Iron missing. Floor of tub is black. No shampoo or soaps. Discovered roaches, and I've been keeping the kitchen clean. I think there are people living here. Otherwise, it's quiet.

    Helpful?
    Reviewed 6 August 2016 via mobile

    Perfect extended stay for family while searching for a new home Julie is great in the front office she really concern about her Tennant's staying here. Loved my executive suite and my girls enjoyed it a lot

    Helpful?1  
    Response from Alyssa B, Public Relations Manager at Crossland Phoenix - Metro - Black Canyon Highway

    Hi Dina, thanks for your comments about your stay with us. We're glad you're enjoying your time at our property. Thank you for choosing Crossland Studios as your home away from home!

    Reviewed 22 April 2016

    Crossland lets see where to start. How about you could not pay us to stay there!!! Dirty, dirty filthy. Carpet was filthy, floor was coming up big time. Hot water issues. Police where there 8-10 times. I hear they where there because of drug dealings....More

    Helpful?
    Response from Alyssa B, Public Relations Manager at Crossland Phoenix - Metro - Black Canyon Highway

    Thank you very much for sharing your notes about your visit to Crossland Studios- Phoenix - Metro - Black Canyon Highway. We appreciate all feedback and work hard to be sure all our guests take positive memories with them after staying at our properties. I'm...More

    Reviewed 12 April 2016 via mobile

    This place was so ridiculous. We got there at 12:55 am and the girl in the front was wearing pajama pants lol. Then she sends us to a room and it was dirty. Disgusting. Black in my shower. Hairs on my bed. Hairs on my...More

    Helpful?1  
    Response from Alyssa B, Public Relations Manager at Crossland Phoenix - Metro - Black Canyon Highway

    Thank you very much for sharing your notes about your visit to Crossland Studios- Phoenix - Metro - Black Canyon Highway. We appreciate all feedback and work hard to be sure all our guests take positive memories with them after staying at our properties. I'm...More

    Candlewood Suites Phoenix
    138 reviews
    #69 of 175 hotels in Phoenix
     
    Comfort Suites Phoenix North
    119 reviews
    #90 of 175 hotels in Phoenix
     
    WoodSpring Suites Phoenix I-17 North
    85 reviews
    #10 of 25 Speciality lodging in Phoenix
     
    Holiday Inn North Phoenix
    138 reviews
    #104 of 175 hotels in Phoenix
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 58 - USD 71 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    Photos
    Traveller (47)
    Room & Suite (19)
    Dining (2)
    Pool & Beach (1)
    Nearby
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    Questions & AnswersAsk a question
    TonySchuler
    Hello - have the renovations and other improvements planned for early 2017 been completed? I'd like to know before considering staying there this spring, especially given the negative reviews I have seen. Thank you.
    10 March 2017|
    Answer
    Response from CLPHX3504 | Property representative |
    Hello Tony, we are currently under renovation. We are about half way done. We would love to have you as our guest. Thank you, Shelley M. Donaldson
    0
    Votes
    Abcam7008
    Supposed to have major renovations this year. Has that happened? We have stayed there several years for 2 weeks for spring training when it was Extended Stay. Last year was the worst. We'd like to stay again but not if renovations not done.
    4 December 2016|
    Answer
    Response from Matthew S | Property representative |
    Thank you for your question. We would be happy to have you again for Spring Training 2017! We are currently well under way renovating the hotel and hope to have everything completed around mid to late January.
    0
    Votes
    MJK201368
    Have conditions, i.e. cleanliness and stocking of rooms gotten any better than the reviews I have seen? I have reservations for Mar 23-26 2016, and am considering canceling.
    23 March 2016|
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    Room Tips
    "You could do much better somewhere other than this hotel, in bad need of a makeover"
    Read review
    "Truly, go to quality inn in Tempe for comperable price and a much nicer stay!"
    Read review
    "Stay else where"
    Read review
    "Rooms are in desperate need of updating and repairs. Carpets are filthy, bedspread has cigarette burns on it..."
    Read review