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Country Inn & Suites by Carlson, Phoenix Airport

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Country Inn & Suites by Carlson, Phoenix Airport
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264 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Madison, Wisconsin
Reviewed 3 weeks ago

We received a handicap room. Shower was a bit difficult to use. Bed was comfortable. The breakfast both mornings were not too good. Stale pastries both day and the eggs tasted not too good either. Very cramped breakfast area. We were lucky to get a table. The hotel we thought deserved maybe a two star but we were not that...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Stephen T
Lacey J, General Manager at Country Inn & Suites by Carlson, Phoenix Airport, responded to this review

Dear Stephen, Thank you for taking the time to tell us about your stay. I would like to apologize on behalf of all of us at the Country Inn & Suites for failing to meet your expectations. We know that there is always room to improve hot/continental breakfast offerings and we routinely test and try new options to see what...

Clifton, TX
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Laney670
Spruce Grove, Canada
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank georgerE1748VP
United States
Reviewed 3 weeks ago

This hotel has everything I was looking for! Beautiful, spacious, modern and well-cared-for rooms; delicious full breakfast; fresh cookies; plus singing and happy employees! Love the central location, too. Great experience.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank ranellb2017
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 969patriciao
Tucson, Arizona
Reviewed 3 weeks ago

The bed was so comfortable. It feels like we were sleeping on clouds. The room was nice and clean. Hot breakfast was great. However, the breakfast room was smaller than other Country Inn we've stayed in.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Rosa A
Winona, Minnesota
Reviewed 4 weeks ago

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Thank hollieb356
Las Vegas, Nevada
Reviewed 4 weeks ago

Short stay but a pretty good experience from beginning to end. When I called to confirm my reservation in which it was originally booked thru a 3rd party, the young lady whom I spoke to was very professional and helpful. The front desk personnel was great.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank janey503
Reviewed 13 January 2017 via mobile

I've stayed here many times when it was the Fairfield Inn and always had a pleasant experience. Unfortunately, this time under new company, there was a problem! I booked a shuttle for 4:15 am to airport on their park and fly program, arrived in time to load 3 people were told the shuttle overbooked and we'd have to wait for...

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Thank TravelingAlways3
CarlsonRezidor, Customer Care at Country Inn & Suites by Carlson, Phoenix Airport, responded to this review

Thank you for your review of our hotel. We are glad to hear that you were satisfied of our accommodations, specifically the cleanliness of the room, the comfort of the bed and pillows and for the professionalism of our staff. On the other hand, we are sorry to hear of your unsatisfactory experience about the shuttle service during your stay....

Urbandale, Iowa
Reviewed 12 January 2017

They are polite, helpful, courteous, funny (the guy at the front desk was hilarious) and their hotel has all of the amenities of a three star hotel. The rooms are nice with great insulation so that sound does not carry. All in all it is a great place.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 901brad

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near Phoenix Sky Harbor International Airport (PHX), the Country Inn & Suites By Carlson(R), Phoenix, AZ provides stress-free commutes to and from the airport with a complimentary, 24-hour shuttle. The hotel's business center and meeting room make it an especially convenient accommodation for corporate travelers, and the patio, outdoor pool and whirlpool tub offer an inviting setting to soak up the sun and relax. When you're ready to explore, you don't have to travel far from the hotel to see popular local attractions like Tempe Center for the Arts, Gammage Memorial Auditorium, Arizona State University and Sun Devil Stadium. ... more   less 

Additional Information about Country Inn & Suites by Carlson, Phoenix Airport

Address: 4702 E University Dr, Phoenix, AZ 85034-7400
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $107 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Carlson, Phoenix Airport 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Fairfield Inn Phoenix Airport Hotel Phoenix
Fairfield Phoenix
Phoenix Fairfield Inn
Country Inn & Suites By Carlson, Phoenix Airport Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites by Carlson, Phoenix Airport staff and other travellers.
4 questions
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over a year ago
Houston, Texas
8 months ago
Brit in Tucson
over a year ago
Peoria
over a year ago

See all questions (4)

Questions? Get answers from Country Inn & Suites by Carlson, Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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