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Phoenix Airport Marriott

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Phoenix Airport Marriott
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375 Reviews from our TripAdvisor Community

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Showing 369: English reviews
San Francisco, California
Reviewed 9 April 2016

Stayed at this hotel because I wanted to keep my Marriott points active and I wanted to be close to airport for an early flight the next day. The hotel is in need of renovation. It needs to be "spruced up" Staff mostly friendly and helpful. Room service starts at 6AM, so I wasn't able to have breakfast before I...

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Helpful?
Thank aginsf
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi aginsf - Thank you for staying at the Phoenix Airport Marriott and sharing your feedback. I'm sorry to hear this stay wasn't completely enjoyable as we do strive to exceed your expectations. We too agree the hotel is ready for a renovation we are in the early planning stages for a much anticipated refresh. Safe Travels! William M. Front...

Reviewed 29 March 2016 via mobile

My husband and I transferred to this Marriott from the Courtyard in Scottsdale because we wanted to be close to the airport for an early flight. This hotel cost us considerably less than the Courtyard and the room was twice as large! Although a well-worn hotel in dire need of updating, it was extremely clean and comfortable. The bed was...

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Helpful?
1Thank Carole B
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi Carole B - Thank you for staying at the Phoenix Airport Marriott, I am glad to hear you enjoyed your stay and we were able to make your last night in Phoenix a bit more convenient prior to your early morning flight. We too are ready for our renovation and are looking forward to the improvements, I'm glad to...

Denver
Reviewed 22 March 2016

The Marriott property near the airport is a very nice Marriott property and centrally located, close to the airport and downtown. The staff are exceptional - from the front desk staff, the concierge staff and the staff on the concierge floor. Everyone is friendly and helpful. Last month I had a issue with the heating in my room - they...

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Helpful?
2Thank mski1988
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi mski1988 - Thank you for staying at the Phoenix Airport Marriott, thank you for your kind comments. I am sorry to hear you had a issue with your heating unit, and very happy to see our staff took immediate action while providing exceptional service. Safe Travels! William M. Front Office Manager

Long Island, New York
Reviewed 21 March 2016

The Marriott Phoenix Airport hotel was a very convenient location. We had a early morning flight and there was a free shuttle to and from the airport. The staff was helpful and friendly. The room was comfortable and clean. The bed was very comfortable. We would stay here again.

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Helpful?
Thank maryjoe0777
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

MaryJoe0777 - Thank you for staying at the Phoenix Airport Marriott, I am glad your stay was comfortable and you enjoyed our accommodations. I really appreciate that our team was helpful and friendly and made your stay memorable. Safe Travels! William M. Front Office Manager

Boston, MA
Reviewed 19 March 2016 via mobile

A 15 minute drive from the airport with plenty of free parking. The hotel was clean and the staff were almost uniformly warm and friendly. The room was clean and comfortable and High Speed WiFi performed as advertised. One evening in the concierge level lounge, I was looking for a fork after seeing all three utensil holders with only spoons...

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Thank FrequentFlyer047
Alexandria, Virginia
Reviewed 18 March 2016

As has been noted in other reviews, the guest rooms definitely need a refresh. The decor and finishing are like a throwback to the 1980s! The meals I had in the Red Rim Bistro and from catering were actually better than you might expect in a hotel, especially one near the airport. I want to particularly commend Brian, who drives...

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5Thank MKT30
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi MKT30 - Thank you so much for the kind comments about Brian, I'm also glad to hear you enjoy the service and dining experience at the Red Rim Bistro. We too feel the hotel needs a refresh and are in the early planning stages of a renovation. Thank you so much for staying at the Phoenix Airport Marriott. Safe...

pa
Reviewed 15 March 2016 via mobile

I am a frequent rewards member so I try to stay at mariotts when I travel. This place did not met my expectations. The positives are the shuttle came quickly and the driver was very nice and talkative. Check in I had done check in in advance using my phone. Still had to wait in line . I am use...

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2Thank tazmania630
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi Tazmania630 - I am so sorry to hear your most recent visit was an unpleasant experience. We do value your feedback and your loyalty as a Marriott Rewards member. I am glad to hear our shuttle service met and exceeded your expectations. Safe Travels! William M. Front Office Manager

Orland Park, Illinois
Reviewed 14 March 2016 via mobile

Visited this hotel in March. Lobby clean and spacious. Rooms were a bit dated. Semi clean, though between nights they did little other than bathroom clean up. HVAC did not work well. Would not cool properly for the size of the room. It appeared to be setback by hotel each night since room went from Bearable to uncomfortable and the...

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1Thank dbogs2000
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi dbogs2000 - Thank you for sharing your feedback from your most recent stay at the Phoenix Airport Marriott, as this allows us to make necessary improvements. I will share your feedback regarding our liquor inventory to the F&B Manager, so we can ensure our supple levels are correct. I'm glad to see the service you received was excellent and...

California
Reviewed 12 March 2016

Perfect location from PHX. My room on the 10th floor was neat and clean and housekeeping staff cleaned my room early everyday. Food at the lounge was okay but need more variety and more vegetarian hot choices. For dessert, the lounge was only offering cookies. It was a Sunday and Sundays are usually not busy. The server noticed I was...

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Helpful?
Thank L U
Kingman, Arizona
Reviewed 6 March 2016

I stayed here on 2/23 and 2/27. Lenore Fernandez, Front Office Supervisor, completely knocked it out of the park. She apologized for keeping me waiting while she found me a room. They had sold out the night before and the housekeeping staff was a little behind. To make up for the 5'ish minutes it took her to find a room,...

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Helpful?
Thank VixterLK
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi VixterLK - Thank you for sharing your amazing experience, I will personally pass along your kind words and praises to Lenore, Hiram and Noelle. We look forward providing you the same outstanding experience on your next visit. Safe Travels! William M. Front Office Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Red Rim Bistro
Red Rim Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Phoenix Airport Marriott

Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $214 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Phoenix Airport Marriott Arizona
Hotel Style:
#16 Family Hotel in Phoenix
#69 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Airport Marriott staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Phoenix Airport Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“High floors had beautiful views of the mountains if you are on the correct side.”
 of 5 bubbles ChristinaC710, 21 Mar 2017 | Read review
“East side of hotel may be furthest from freeway, but still, you are on the freeway”
 of 5 bubbles WorthHaving, 17 Mar 2017 | Read review
“Parking is plentiful in their private parking lot and it's free.”
 of 5 bubbles RajiR_12, 1 Feb 2017 | Read review
“North side”
 of 5 bubbles ColoradoChilidog, 23 Jan 2017 | Read review
“I asked for a quiet room and they game me a GREAT quiet room.”
 of 5 bubbles farhadmansourian, 16 Dec 2016 | Read review
5 of 5