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Residence Inn Phoenix Airport

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#52 of 174 Hotels in Phoenix
Certificate of Excellence
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Residence Inn Phoenix Airport
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321 Reviews from our TripAdvisor Community

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Showing 312: English reviews
BRISTOL
Reviewed 1 March 2016

Great room with all the things you need for an extended stay or you just want more space than a usual hotel room at about the same price as other hotels. Fridge, microwave, cooktop, dishes, dishwasher, couch, etc. The front desk staff was helpful with directions and went out of their way to help me get a box ready for...

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Helpful?
Thank rbrianh
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for staying with us as it was a pleasure to accommodate you! We are so glad you enjoyed your stay with us here and providing us feedback on your experience. It was great to read how helpful the staff was as this is the type of service we strive to provide all of our guests. We thank you...

Monument Beach, Massachusetts, United States
Reviewed 29 February 2016

Checked in late at night and the staff was very, very nice. The room was ready and clean but the entire inside of the residence was utilitarian, cold, uninviting and uninspired. The hallways were like being in the basement of a parking garage. The room was adequate but there were annoying issues like the toilet was flushing every ten minutes...

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Helpful?
Thank Peter R
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Good Afternoon and thank you for taking the time to share details on your stay with us. We are always looking for feedback from our guests so that we can improve in any area of services we provide. I would like to sincerely apologize for the experience you had with us as we appreciate your comments and will take care...

Reviewed 26 February 2016 via mobile

Stayed here 2 nights to pick up someone from the airport. Price a little on the higher side but well worth the extra bucks. The place is laid out almost like a resort. We had a room with a kitchenette and it was really spacious. The airport shuttle is very convenient. We made a couple of trips to the airport...

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Helpful?
Thank Lavanya S
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you thank you for this great review! We are glad we were part of your relaxation and comfort and that everyone was most helpful. We hope to welcome you back soon to deliver another great experience here in Phoenix.

Niagara-on-the-Lake, Canada
Reviewed 21 February 2016

A great spot to stay before flying out the next morning. The room was very comfortable, spacious and quiet and the breakfast was excellent. We didn't spend much time there but it was a great spot to spend our last night in Phoenix and we'd stay there again.

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Thank bluewater_2004
Freeport, Maine
Reviewed 18 February 2016

The shuttle driver, front desk staff and others were all friendly and welcoming. My room was a little tired and probably due for renovation. The inside door handle came off a few times and the shower curtain rod was falling down. Very close to the airport, had a nice breakfast buffet and good WiFi.

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Helpful?
Thank Maine-ahh
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for staying with us in Phoenix! We are glad the staff was great and that the location worked perfect for your needs. I would like to apologize for the condition of the room you were given and are addressing each issue with our team. Our goal is to ensure our guests have a great stay in every aspect...

Reviewed 18 February 2016

This was the first time I had stayed at this property, and I will stay again. The staff was super friendly, the location was easy, and near the airport. You could do a 'staycation' and have everything you need at this hotel. PROS: The kitchen features sink, dishwasher, garbage disposal, full fridge, microwave, and range. The housekeeping does a great...

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Helpful?
Thank Jena T
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We are SO glad you enjoyed the accommodations here at the Residence Inn Phoenix Airport! We will share and celebrate this success with our team as we strive to provide an exceptional experience for all of our guests. It was great to read that you noticed the small touches, like the toiletries, as we want our guests to know that...

Reviewed 10 February 2016

We stayed at this hotel for a weekend while visiting family and it was perfect for us. The rooms are large and comfortable with a kitchenette and sitting area. The free breakfast was very good with a lot of variety and the staff was very friendly.

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Helpful?
Thank Kenneth A
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We are so glad you enjoyed your stay with us and that you enjoyed the complimentary breakfast we offer as well! We hope to welcome you back the next time you are visiting family as it would be great to accommodate you again.Thank you again for your feedback and I wish you safe travels!

Garland, Texas
Reviewed 9 February 2016 via mobile

We've stayed at this Residence Inn a couple of times and it never disappoints. Staff is friendly (particularly Ashley Sears - she's awesome), rooms are clean, amenities are as expected. We love the pool area. We'll stay here again on future trips to Phoenix as the location is perfect for visiting family that live in all areas of the valley.

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1Thank KMK55884
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We are so glad you chose to stay with us when your when your travel plans bring you to Phoenix! Ashley is definitely a great asset to our hotel and will celebrate these comments with her. We look forward to proving you another exceptional stay in the future and wish you safe travels.

Christchurch, New Zealand
Reviewed 8 February 2016

The rooms at this hotel were fantastic. The staff, aside from Eric, were terrible. Thanks to general apathy from the two guys on front desk and the tardy afternoon shuttle driver, I was within two minutes of missing my flight. There's no excuse for this when I specifically made a booking in the morning. None of the front desk staff...

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Helpful?
Thank lostintheether
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

I would like to apologize for this experience as this is not the typical feedback or expectation we expect from our front desk staff. Part of the training process is to familiarize yourself with the area as we know how important it is to provide this insight to our guests. I have expressed your concerns with our staff to ensure...

Brooksville, Florida
Reviewed 30 January 2016 via mobile

We love to stay here on our fly away from PHX. The staff is the best! They are always so friendly and welcoming. Everyone from the cleaning crew to the front desk are there to help. The manager of this hotel should be very proud of the great employees and their 'can do' attitude which probably starts at the top!...

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Helpful?
1Thank Judymcsedona
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you so much for this great review! To move your relationship to us from a nearby hotel that you've stayed at for 10+ years says a lot and we are so happy you gave us an opportunity to accommodate you and provide you an exceptional experience. We are honored to welcome you back the next time you are in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Residence Inn Phoenix Airport

Address: 801 N 44th St, Phoenix, AZ 85008-6569
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $171 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix Airport 3*
Number of rooms: 200
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Also Known As:
Residence Inn Phoenix Airport Hotel Phoenix
Phoenix Residence Inn
Residence Inn Phoenix Airport Arizona
Hotel Style:
#43 Romantic Hotel in Phoenix
#51 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Phoenix Airport staff and other travellers.
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Questions? Get answers from Residence Inn Phoenix Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast gets crowded in the early morning on weekends but after 8 am there are no crowds.”
 of 5 bubbles azavala7, 6 Mar 2017 | Read review
“On the side not close to the interstate”
 of 5 bubbles HockeyFamily18, 21 Jan 2017 | Read review
“We had a high (4th) floor room, away from any highways. With the A/C fan going to block any noise that might come up, it was nice and quiet.”
 of 5 bubbles MikeInArkansas2016, 5 Jan 2017 | Read review
“Beware of maintenance issues in room 430.”
 of 5 bubbles 457GregS, 27 Dec 2016 | Read review
“Make sure you reserve space on the airport shuttle prior to your stay to ensure space.”
 of 5 bubbles SteveT327, 26 Dec 2016 | Read review
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