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Pointe Hilton Squaw Peak Resort

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Pointe Hilton Squaw Peak Resort
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3,176 Reviews from our TripAdvisor Community

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There are newer reviews for Pointe Hilton Squaw Peak Resort
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Showing 3,067: English reviews
Lansing, Michigan
Reviewed 2 weeks ago

We spent 7 days here with family, the youngest being almost four. We really enjoyed the River Ranch Pool, water slide, and lazy river. The only disappointment was that the hot tub jets in the main pool didn't work all week. I made someone aware of it the first day we arrived, and they said that someone messed with the...

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Helpful?
Thank br0kenlcd
Reviewed 2 weeks ago

Staff is probably the best feature of the hotel. The bed was uncomforable. I took off the pillow topper and still I ended up sleeping on the couch. The bathroom needs updating. As a business traveler, the only amenity of value I was able to use was one hot tub by the main building. The pool was ridiculously cold at...

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Thank 260danat
Wichita, Kansas
Reviewed 2 weeks ago

It is a nice facility but the rooms would compare to an economy hotel. Our shower head was half clogged. We had to call twice to get our fridge to stop freezing everything we put in it. The door between the bedroom and the rest of the suite would not close. The pool area, fitness center, and meeting rooms were...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank choose2016
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Thank you for taking the time to share this review. Your constructive feedback is appreciated. I am truly sorry for the challenges you encountered. Our guests' comfort and satisfaction is essential in ensuring exceptional service. I would welcome the opportunity to speak with you regarding your stay. You can reach me at 602.997.2626. I look forward to speaking with you....

Basel, Switzerland
Reviewed 2 weeks ago

Outside of season, we spent four days in the family resort. The various pools and the lazy river with the waterslide invite to relax. Whether you like fun and the waterfall, a sport area or rather a quiet place, all is available. The two rooms suites are spacious, forget the terrace, and the refrigerator und micros may help – just...

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Thank Fox_is_traveling
Phoenix, Arizona
Reviewed 2 weeks ago

The location of this property cannot be beaten. Excellent views of Squaw Peak (Now officially Piestewa Peak, but locals still use the old name). The water park will keep kids and adults entertained for hours. The lazy river was my favorite. Food at the water park was good. The rooms do show their age, I believe that Hilton is working...

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Thank jasman79
Reviewed 2 weeks ago via mobile

My husband and I stayed here for 5 nights, and I was disappointed in the room and resort as a whole. I do believe that some of the rooms have been renovated as the lobby is what I expected, but the room was not. The first night we heard banging---very loud--- and complained the next day. They investigated but said...

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1Thank Lois W
Reviewed 2 weeks ago

I thought the hospitality and the facilities were excellent. Staff was welcoming and accommodating. Enjoyed the pool bar service for lunch. The Lazy River and Mini Golf were excellent activities for my daughter traveling with

Review collected in partnership with Hilton Hotels & Resorts
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Thank southfieldhotelman2
Henderson, United States
Reviewed 2 weeks ago

This resort is very old but well maintained for the most part. Landscaping was very nice. Room was acceptable but dated. We had to request a room change immediately because the toilet did not work. We used room service twice and the food was good and delivered on time. The staff at the hotel was very nice and helpful. I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jane A
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Your feedback is appreciated, Jane A. My apologies for the incident in your first room. I'm happy to hear our team responded quickly to your needs. I'm also glad to know you enjoyed your meals. As you noted, we are indeed one of the oldest resorts in the Valley of the Sun. And as we celebrate our 40th Anniversary this...

Middletown
Reviewed 2 weeks ago

This resort was way beyond my dreams_ absolutely beautiful property with everything located within easy walking distance. pristine pools, hot tub/therapy pools and a full service spa located on property. room service as well as poolside food and drink delivery! nice gift shop for those items you may have forgotten to bring- also has a coffee bar and souvenir shop....

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Helpful?
Thank lmao1959
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Thank you for sharing your experience. Your thoughtful comments are truly appreciated. We can't wait for you to visit again too! Regards, Jon McFarland

London, United Kingdom
Reviewed 2 weeks ago via mobile

This is my second visit to the Pointe Hilton, the reception staff are amazing, even after a 19 hour flight, their courtesy, politeness and friendly approach makes you very welcome. The property boasts several style of rooms and it is well worth the upgrade to the bigger room. We left some items in the room on the last visit and...

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Helpful?
Thank Geoff H
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Thank you for taking the time to acknowledge our outstanding team members and the service they provide. I'm delighted to know you felt welcomed and enjoyed your time with us. Your loyalty is appreciated. We look forward to welcoming you back. Regards, Jon McFarland

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled into the slopes of the Phoenix North Mountains with a Spanish-Mediterranean design, the Pointe Hilton Squaw Peak Resort offers one of the most unique Southwestern experiences in the country. Located on 27 acres, the property is bordered by 3,000 acres of scenic Sonoran desert in the adjacent mountain preserve and features 563 all-suite accommodations, including nearly 80 large casitas. The Pointe Hilton Squaw Peak Resort, known for its family-friendly experience, offers several outdoor activities and features the River Ranch with four acres of shimmering pools, cascading waterfalls, tennis and basketball courts and the Coyote Camp, the resort's lively kids' center. Additional highlights include unique dining experiences at Rico's American Grill and Hole-in-the-Wall, and luxurious services at its fitness centre and Tocasierra Spa and Salon. ... more   less 

Additional Information about Pointe Hilton Squaw Peak Resort

Address: 7677 North 16th Street, Phoenix, AZ 85020-4434
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $211 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Squaw Peak Resort 4*
Number of rooms: 563
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Cheap Tickets and Jetsetter so you can book your Pointe Hilton Squaw Peak Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Squaw Peak Resort
Phoenix Hilton
Pointe Hilton Squaw Peak Resort Phoenix, Arizona
Hotel Style:
#6 Top resorts Hotel in Phoenix
#9 Spa Hotel in Phoenix
#15 Luxury Hotel in Phoenix
#43 Business Hotel in Phoenix
#50 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Squaw Peak Resort staff and other travellers.
63 questions
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Questions? Get answers from Pointe Hilton Squaw Peak Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for poolside rooms !”
 of 5 bubbles lmao1959, 9 Feb 2017 | Read review
“The casitas appear to be geared for larger groups and fmilies”
 of 5 bubbles JackinSF, 8 Feb 2017 | Read review
“Ask for rooms not facing inside court yard”
 of 5 bubbles solarkk, 27 Jan 2017 | Read review
“Avoid the casitas”
 of 5 bubbles laurierosen, 2 Jan 2017 | Read review
“The Casitas are nice!”
 of 5 bubbles DaQi, 16 Dec 2016 | Read review
5 of 5