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    Sheraton Crescent Hotel

    2620 W Dunlap Ave, Phoenix, AZ 85021-2710
    (602) 943-8200
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 12% below average rate

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    USD 152*
    USD 123*
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    Traveller (154)
    Room & Suite (39)
    Pool & Beach (18)
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    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “water slide” (56 reviews)
    “club level” (38 reviews)
    “tennis courts” (38 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Crescent Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (694)
    There are newer reviews for Sheraton Crescent Hotel
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    271 - 275 of 682 reviews

    Reviewed 8 November 2014

    I don’t stay at Sheratons very often. Never been a big fan. I stayed here because it was the best hotel in the area given I was using points on this rare occasion. I have to say I was pleasantly surprised. I understand from my...More

    Thank dianegooslin1960
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 26 November 2014

    Dear, dianegooslin Thank you very much for taking time writing us on your experience. First, we appreciate you selecting the Sheraton Crescent using your points on this rare occasion. It appears; overall we met your expectations with the few exceptions. For this, I truly apologize....More

    A TripAdvisor Member
    7516
    Reviewed 7 November 2014

    I am staying at the Sheraton Crescent Hotel in Phoenix, AZ on business. I have stayed at Sheraton properties in other cities and have been satisfied. This property is beautiful with a lobby that is chic and spacious. They accommodated my check-in even though I...More

    Thank A TripAdvisor Member
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 26 November 2014

    Dear, Beth W Thank you for being a loyal guest to Sheraton properties. We also appreciate you writing and letting us know of some of your challenges during your visit. For these experiences, we apologize. It’s nice to hear that you found our lobby to...More

    Reviewed 4 November 2014

    The location was easy to find and is right off the highway. When i walked in, the staff at the front desk were friendly, however were not very knowledgeable, i asked about taxi's, dining and other questions and she had no idea or knowledge on...More

    3  Thank BaronMIke
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 26 November 2014

    Dear, BaronMike Thank you for letting us know of your experiences and taking time writing us. Please accept our sincere apologies for what has lead to a less then desirable stay and feeling indifferent of the hotel. I would welcome an opportunity to discuss your...More

    Reviewed 29 October 2014

    A few observations: 1) Easy to find - right off the freeway. 2) Comfortable but very dated. Renovation needed. 3) None of the electrical outlets in the room worked unless the main light switch was turned on. This is ridiculous. How are you supposed to...More

    1  Thank DSK_17
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 30 October 2014

    Dear, DSK_7 Thank you for your comments. I sincerely apologize for your experience on the electrical outlets. I would appreciate to know what guest room number you were assign to. Please give me a call to discuss at your convenience. Each guest room has electrical...More

    Reviewed 24 October 2014

    I've stayed at the Sheraton Crescent Hotel 3 times now for a business convention. The lobby is large, airy, and welcoming. The check-in staff couldn't be more friendly and helpful. I feel that the rooms are showing age fatigue and could use some major upgrading...More

    1  Thank Danjome
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 29 October 2014

    Dear, danjome We appreciate you taking the time writing us of your insight to your recent visit at Sheraton Crescent Hotel. We are in the final process of ordering and installing new case goods to our living room suites and completing one guest room with...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 93 - USD 250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Family Hotel in Phoenix
    • #54 Business Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Hotels.com, Expedia, Travelocity, Booking.com, Hotwire, Orbitz, Cancelon, getaroom.com, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your Sheraton Crescent Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • North Mountain
    • Also Known As
    • Phoenix Sheraton ,
    • Sheraton Phoenix ,
    • Sheraton Crescent Hotel Phoenix, Arizona
    Add Photo Photos
    Traveller (154)
    Room & Suite (39)
    Pool & Beach (18)
    Dining (10)
    Hotel & Grounds (113)
    Bathroom (8)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Laura W
    21 August 2017|
    Answer
    Response from Karyn H | Reviewed this property |
    So sorry if that happened to you. I can only attest to a positive, secure experience.
    0
    Votes
    Laura W
    21 August 2017|
    Answer
    Response from Sandcmk | Reviewed this property |
    Um, I hope never!
    0
    Votes
    annmiller4
    20 November 2016|
    AnswerShow all 5 answers
    Response from Jim B | Reviewed this property |
    Mine did
    0
    Votes
    Room Tips
    "Near elevator"
    Read review
    "Make sure to get something on the 6th-8th floors!!!"
    Read review
    "Ask to see the room before checking in! They are NOT all renovated!"
    Read review
    "Stay away from the street side for sure."
    Read review
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