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Residence Inn Phoenix

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Residence Inn Phoenix
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336 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Reviewed 3 days ago NEWvia mobile

The rooms my friends and I had were exceptionally clean! ALL of our needs were met promptly. ALL of the employees were virtuous and attentive. Our rooms were cleaned thoroughly throughout our entire stay and the linens and towels were very clean. Will definitely return soon!

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Helpful?
Thank Yulie H
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Guest, I would like to thank you for choosing our property, and thank you for the taking the time to type up a great review for my awesome team. We hope to see you back soon at our hotel on your next visit to beautiful Phoenix. Best Regards, Nick Valenzuela

Milwaukee, Wisconsin
Reviewed 1 week ago NEWvia mobile

Stayed 4 nite's on a visit to Arizona. Room was well appointed and clean. Separate bedroom with comfortable bed. Living area has a couch that opens into a bed but not very comfortable. For a hotel so close to an Interstate it was very quiet. Front desk staff very pleasant and helpful. Hotel has a small but functional fitness center....

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Helpful?
Thank ACarr4947
Nick V, General Manager at Residence Inn Phoenix, responded to this review

First of all thank you for staying with us on your previous visit to Phoenix, and thank you for taking the time to fill up the survey. We hope to see you back soon on your next trip. Regards, Nick Valenzuela

Phoenix, Arizona
Reviewed 1 week ago

My company let me stay here for over a month while I was relocating my family. First impressions can be misleading. Some of the surrounding area isn't the best, but the hotel felt safe. It was just off the I17 so I was able to go anywhere easily. The staff was incredible. My kids enjoyed the pool and playing basketball.

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Helpful?
Thank gobosox67
Nick V, General Manager at Residence Inn Phoenix, responded to this review

We are glad you enjoyed your stay with us, and we thank you for choosing our property as well. I went ahead and posted your review on our employee board for my associates to read, and I would like to thank you on their behalf. Best Regards, Nick Valenzuela

Manorville, New York
Reviewed 2 weeks ago

Breakfast was great, very friendly and helpful employees, room was a little beat up but clean and the price was right. We arrived late 1am or so and missed the hotel entrance on the first go round. Strange spot for a Marriott, off a dark and narrow highway service road just past a graffiti covered apartment block. We usually got...

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Helpful?
Thank mongoman95
Nick V, General Manager at Residence Inn Phoenix, responded to this review

We just want to thank you for choosing our property for your previous stay, and we apologize for any inconvenience you had with the hotel location. We hope to see you back with us on your next trip to Phoenix. Best Regards, Nick Valenzuela

Reviewed 3 weeks ago

This hotel is ok. If the price is right, I would stay here again. The location is close to many parts of the City and close to the light rail. However, the location is near the interstate, a low income neighborhood, vacant commercial sites and an apartment complex. One evening we heard gun shots and had a helicopter flying overhead...

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Helpful?
Thank Phil L
Nick V, General Manager at Residence Inn Phoenix, responded to this review

First of all thank you for staying with us, and we apologize for any inconvenience you had, we would like to see you back soon and make your next visit a lot more comfortable. Regards, Nick Valenzuela

Reviewed 3 weeks ago via mobile

This hotel is along the freeway and isn't too attractive on the outside. We were pleasantly surprised when we got into our room and it had been nicely updated. The hotel isn't easy to get to from the freeway, so be patient. The staff is friendly and helpful.

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Helpful?
Thank Kristi K
Nick V, General Manager at Residence Inn Phoenix, responded to this review

We thank you for choosing our property for your previous stay, we are glad you enjoyed staying with us and will like to see you back soon. Best Regards, Nick Valenzuela

Royal Oak, Michigan
Reviewed 4 weeks ago

We stayed at this Residence Inn as we traveled on our family vacation. The rooms were good sized, beds were comfy and the hotel itself was very clean. The Staff was very accommodating and personable, especially Maryanne at the front desk. She was professional and helpful during our check in. There was a good selection offered at breakfast. When we...

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Helpful?
Thank sanwhite1212
Nick V, General Manager at Residence Inn Phoenix, responded to this review

First of all thank you for choosing our hotel for your previous stay, and second thank you for the awesome review you gave my staff. Maryanne was very happy to see her name, and thank you as well for it. We hope top see you back soon on your next trip. Regards, Nick Valenzuela

Bloomington, Indiana
Reviewed 4 weeks ago

Rooms are clean, staff is friendly and breakfast was fresh and filling! We didn't have any issues, but did have a nice conversation with the GM, Nick. Location is perfect for our needs. No airport shuttle. I will be back.

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Helpful?
Thank LMRiedel
Nick V, General Manager at Residence Inn Phoenix, responded to this review

We are glad you enjoyed your previous stay at our property, and we thank you for the great review you gave us. We hope to see you soon, and hope everything is good for you and you love ones. Regards, Nick Valenzuela

El Paso, Texas
Reviewed 4 weeks ago via mobile

My family and I traveled to Phoenix as a fresh start. We loved the attentive staff and the amazing ambiance the workers maintained. I loved the beds, and the quality of the room. The breakfast was amazing, and I loved the coffee!!!! Also, the staff of the morning, along with the cleaning custodians, were incredibly nice, attentive, and they made...

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Helpful?
Thank Frances Aimee P
Nick V, General Manager at Residence Inn Phoenix, responded to this review

We are very happy you enjoyed your previous visit to Phoenix, and that my awesome associates made you feel welcome and at home. We will be waiting for you on Spring Break if you get to come back by that time. Regards, Nick Valenzuela

McKinney, Texas
Reviewed 14 February 2017 via mobile

I spent three nights here and have no complaints. The room was clean and everything was in good repair. The breakfast was the standard serving for a Residence Inn. There was no noise from the highways and everything was like you would expect from this chain. I would/will stay here again next time I am in Phoenix.

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Helpful?
Thank Justahick
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Guest, WE are happy you liked our awesome property, please feel free to contact us for upcoming reservations, we will be more than glad to assist you. Regards, Nick Valenzuela

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service

Additional Information about Residence Inn Phoenix

Address: 8242 N Black Canyon Hwy, Phoenix, AZ 85051-4836
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $172 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Residence Inn Phoenix Hotel Phoenix
Phoenix Residence Inn
Residence Inn Phoenix Arizona
Hotel Style:
#33 Business Hotel in Phoenix
#46 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Phoenix staff and other travellers.
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Questions? Get answers from Residence Inn Phoenix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be informed!”
 of 5 bubbles bloodrn, 6 Feb 2017 | Read review
“I enjoy the Happy Hour from 6:30 to 8:00 PM, Beer & Wine are free!”
 of 5 bubbles LorenzoT967, 18 Oct 2016 | Read review
“The studio rooms are very roomy”
 of 5 bubbles johnoZ882AJ, 15 Oct 2016 | Read review
“Some rooms are right next to road, might want to ask to be away from street.”
 of 5 bubbles donnagL5768UU, 11 Oct 2016 | Read review
“I had no problem with the lower level entry, next to the pool.”
 of 5 bubbles ltsosie001, 10 Oct 2016 | Read review
5 of 5