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Embassy Suites by Hilton Phoenix Downtown North

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Traveller (86)
Room & Suite (85)
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Overview
  • Excellent52%
  • Very good28%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“light rail”(72 reviews)
“front desk”(93 reviews)
“indoor pool”(19 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Phoenix Downtown North
Special Offer: Grand Re-Opening Offer
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Offers from Embassy Suites by Hilton Phoenix Downtown North
Special Offer: Grand Re-Opening Offer
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (792)
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Traveller rating
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All reviewslight railfront deskindoor poolbreakfast buffetparking garageheard museumliving roomshuttle servicebusiness stayconvention centerrooms are largeroom servicevery nice staychase fieldeasy accessenjoyed my staydefinitely stay here again
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121 - 125 of 771 reviews
Reviewed 4 December 2016

Obsolete and overpriced. Everything from pool to exercise rooms to restaurant to breakfast buffet to parking to room service overpriced, not clean nor in good condition. This old Hilton has seen better days.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Rick D A
Response from JayAnderkinGM, General Manager at Embassy Suites by Hilton Phoenix Downtown NorthResponded 4 January 2017

Thank you for taking the time to write a review about your recent stay at our hotel; and thank you for your business. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of our hotel. While I don't completely agree...More

Reviewed 4 December 2016

Not very impressed with this Hilton and I have no plans to return. Biggest issue was the non working Wifi, which is a deal breaker for a business stay. The front desk was not helpful in addressing this either, as there was a line of...More

Thank timlikestravel
Response from JayAnderkinGM, General Manager at Embassy Suites by Hilton Phoenix Downtown NorthResponded 4 January 2017

We appreciate your feedback regarding the speed of our wireless internet service. We apologize that it did not work well during your stay. We are currently updating the wireless system to make it right for our guests; that may have been some of the noise...More

Reviewed 29 November 2016

Great place to stay. Clean hotel with nice amenities. Even give a voucher to gym across the street as it is bigger than the one they offer. One con was room service came to early, but i let them know i was taking a call...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Q2464ZDkerryc
Reviewed 29 November 2016

This downtown Hilton Suites- one bedroom was roomy and perfect for an overnight in the city. Starbucks is down the street as are many cafes. Visited the Science museum and golf nearby as well. Would recommend this hotel if you have a need for a...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Nanreads
Reviewed 28 November 2016

The parking attendant was very rude and unhelpful. I was ready to leave the hotel to go home but the parking pass was not working. I give my room information to the parking attendant and asked her to let me exit. But the parking attendant...More

Review collected in partnership with Hilton Hotels & Resorts
Thank peiyingx
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 119 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#31 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
Details
Price range
USD 119 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#31 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
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Traveller (86)
Room & Suite (85)
Dining (21)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
435jaimec
28 October 2016|
AnswerShow all 3 answers
Response from JayAnderkinGM | Property representative |
Hello, We are located in Mid-town Phoenix, 2 miles from what I will call City Center. What's great about our location is we're steps from the Phoenix Light Rail System giving you full access to both, downtown Phoenix and... More
0
Votes
BBcanada123
4 October 2016|
AnswerShow all 4 answers
Response from Kathy M | Reviewed this property |
No outdoor pool, but for the business traveler, other amenities more than make up for this.
0
Votes
Room Tips
"get a room on a higher floor to avoid traffic noise"
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"The hotel is set up so that all the rooms are quiet"
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"All rooms face the atrium and as there aren't other large buildings nearby, the view is the same in/for..."
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"Can not comment as to the value as the hotel was included in our tour package"
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