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La Quinta Inn Phoenix Thomas Road

La QuintaUSD 73*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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La Quinta Inn Phoenix Thomas Road
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275 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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Amarillo
Reviewed 1 week ago NEW

We arrived at the property around midnight or we would have not stayed! Questionable neighborhood with a lot of foot traffic. Rooms were very heavy with smoke smell. Bathroom needed a good scrubbing around the edges and behind the door. The next morning the front desk clerk as us to not go towards the stairs as there was a naked...

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Helpful?
Thank Connie6759
LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Connie6759, Thank you for your recent stay at our hotel, and your time to share a feedback here with us. I am very sorry that we fell short of expectations during your stay. Please accept my deepest apologies. We pride ourselves on cleanliness and attention to detail, and I am truly sorry this was not the case during your...

tucson, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017

Very clean, very pleasant staff, nice little breakfast, and they are happy to welcome my very well-behaved old Labrador. The room was very comfortable and clean, and when we discovered the TV wasn't working, a tech arrived immediately and fixed the problem right away.

Review collected in partnership with La Quinta
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Helpful?
Thank Kathleen & J C
About Hotel's Favourite Review
Yarnell, Arizona
Reviewed 1 week ago

Review collected in partnership with La Quinta
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Helpful?
Thank rogersconsulting60
LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Burkburnett TX, United States
Reviewed 2 weeks ago

Sunken beds, unkept property, rooms not ready at check-in, poor wi-fi, family separated in different buildings, are just some of the negatives. Go somewhere else if possible. The front desk people were nice but never offered us pool towels and pool area was locked when it was supposed to be open.

Review collected in partnership with La Quinta
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Helpful?
Thank Diane S
LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Diane S, Thank you very much for your stay at our hotel, and your time to share your feedback here with us. I am very sorry that we fell short of expectations during your stay. I am going to discuss your comments with my colleagues; also we would like to inspect the room you stayed in. Would you mind...

Bozeman, Montana
Reviewed 3 weeks ago

I arrived later in the evening. All of the rooms are entered from the outside and the hotel is surrounded by a freeway and a seemingly sketchy residential neighborhood with a McDonalds / gas station on the corner. There was also a fire station next to the McDonalds. There were a lot of people loitering at the gas station and...

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Helpful?
Thank Enchanted_Bobcat
LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Enchanted_Bobcat, Thank you very much for your recent stay at our hotel, and for taking your time to share your feedback. Thank you for your nice words about my colleagues. I am very sorry that your stay was not up to expectations and that you did not get a restful sleep. We have discussed your comments with my colleagues...

Reviewed 3 weeks ago

Reps were very accommodating and did not hesitate to make themselves available, let us know about theme park discounts offered through the hotel and assist with ticket purchase. They also assisted with directions to public transportation and always made it seem that you were the most important person.

Review collected in partnership with La Quinta
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Helpful?
Thank cb4usee
LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear cb4usee, Thank you so much for your beautiful feedback regarding your stay at our La Quinta Inn & Suites! I will pass your kind words to my colleagues during our morning huddle. We are looking forward to having you again as our guest! Sincerely, Miska P.

Tucson, Arizona
Reviewed 3 weeks ago

Greetings! If you need to be near an elevator--this is NOT the hotel for you. They don't have an elevator, so if you have COPD like me, you MUST request an ADA room. Also the hotel has over 130 rooms, and the breakfast room has 14 chars for dining. Needless to say, it is NOT a BRIGTHSIDE Breakfast, it is...

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Helpful?
Thank jimmyintucson
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Jimmyintucson, We appreciate you taking the time to write a review of your most recent stay with us. I am sorry that we didn't meet and exceed your expectations. I thank you for your feedback as this is one of the most important tools that allow us to improve the quality of our products and services. I sincerely apologize...

San Antonio, United States
Reviewed 14 April 2017

Excessive noise in the room from nearby trains, the fire station/ambulance siren across the back street, and the HVAC cutting on/off (no constant fan control). Stayed here many times since 1980, but not coming back!

Review collected in partnership with La Quinta
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Thank Mr T
sierra vista, United States
Reviewed 11 April 2017

Love this location for the quietness. Once in the room, I was not aware of anything going on outside of my room. The hotel was pack, but there was never any issue with not or rowdiness. There was a mutual respect from all guest towards each other.

Review collected in partnership with La Quinta
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Helpful?
Thank P4959IXanthonyw
LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear P4959IXanthonyw, Thank you very much for your comments regarding your stay at La Quinta Phoenix - Thomas Road. We are happy that you enjoyed our quiet relaxing rooms. We are looking forward to being Here For You on your next visit! Sincerely, Miska P.

San Jose, California
Reviewed 9 April 2017

Review collected in partnership with La Quinta
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Helpful?
Thank j0eb0lin
LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn Phoenix Thomas Road

Address: 2725 N Black Canyon Hwy, Phoenix, AZ 85009-1817
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range: $76 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Phoenix Thomas Road 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
La Quinta Inn Phoenix Thomas Road Hotel Phoenix
La Quinta Phoenix
Phoenix La Quinta
La Quinta Inn Phoenix Thomas Road Arizona
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Phoenix Thomas Road staff and other travellers.
2 questions
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Merrillville, Indiana
5 months ago

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Questions? Get answers from La Quinta Inn Phoenix Thomas Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else-no elevators--not enough seating for "free" breakfast”
jimmyintucson, 27 Apr 2017 | Read review
“Find another hotel”
ChantaleM139, 7 Feb 2017 | Read review
“If your getting off the interstate, turn in at the Denny's...that's the entrance”
TravelBuddy420, 16 Mar 2016 | Read review
“do not choose a room here if you are disable.”
C7771QUanthonym, 14 Dec 2015 | Read review
“Upgrade to a better hotel”
ArizonaDuke, 10 Dec 2015 | Read review
5 of 5
La Quinta
USD 73* /night
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TripAdvisorUSD 73
TravelocityUSD 73
PricelineUSD 73
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*Disclaimer
Prices are for 1 room, 2 adults
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