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Hyatt Regency Phoenix

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Traveller (318)
Room & Suite (115)
Dining (17)
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Overview
  • Excellent43%
  • Very good33%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 252.
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Reviews (2,169)
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2,118 results
Traveller rating
854
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854
709
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122
61
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All reviewsconvention centercompass restaurantrevolving restaurantnetworks barbagel shopeinstein bagelschase fielddirectly across the streetbaseball stadiumwithin walking distancedowntown locationtop floorattending a conferenceroom serviceparking garagebusiness tripbit dated
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1 - 5 of 2,118 reviews
Reviewed 3 days ago

Very friendly staff in spite of us wearing Dodger Tee Shirts. Helpful in giving information about the city. Clean, safe, and fun area to stay in. We walked around the property, and there were several good places to eat. Starbucks right across the street!

1  Thank dodgerfan74
Response from Amanda A, Executive Assistant at Hyatt Regency PhoenixResponded 3 days ago

We are so glad to hear you enjoyed your stay! Walking distance from the Diamondbacks stadium makes this the perfect place for all baseball goers, no matter what team they support! We look forward to your next visit with us!

Hotel's Favourite
Reviewed 12 December 2017

Beautiful and updated hotel in the heart of downtown Phoenix. Staff was friendly and our room was a unique layout and well appointed. Room service was punctual and the breakfast was delicious. Check in process was a breeze. I would stay here again next time...More

Review collected in partnership with Hyatt Hotels
Thank Robert W
Response from Amanda A, Executive Assistant at Hyatt Regency PhoenixResponded 13 December 2017

Thank you for posting your review of the hotel! Our staff absolutely love their jobs and you can tell from the minute you walk through our doors. We are looking forward to welcoming you back once again!

Reviewed 4 days ago

Have stayed here at Hyatt Regency downtown multiple times and highly recommend them. Quality of rooms has improved over time, with attention to detail. Higher level rooms offer a beautiful view of Phoenix. Service was excellent from beginning to end. The GM even called my...More

Review collected in partnership with Hyatt Hotels
Thank leonardh460
Response from Amanda A, Executive Assistant at Hyatt Regency PhoenixResponded 3 days ago

We are so pleased to hear you enjoyed your stay! We hope to have you back again, and be sure to check out our award winning Compass Arizona Grill on the 24th floor!

Reviewed 4 days ago

This hotel is convenient for the convention center, and sporting events downtown, however it is in need of a facelift. There was a musty smell upon entering the room. The carpets in the hallways were worn. On the bright side, it has a great TV!

Review collected in partnership with Hyatt Hotels
Thank mitchlogan
Response from Amanda A, Executive Assistant at Hyatt Regency PhoenixResponded 3 days ago

Thank you for taking the time to submit a survey! We are sorry to hear we did not exceed your expectations, and a member of our management team will reach out to you directly to discuss further.

Reviewed 6 days ago

Dated Hotel, but doesn't explain poor service. Stupid to ask for 200 caracters. nsqhdihfioa kqdhqijn asoijqdujcj iojcp0qocacpo poscjposcopakcisjam aso-asi-sai-aciam aoskic-aci-a00ic0icm osakdjq98dhijncxojhijucm ascoj9c9cu9aciac-acokpojc-icopkcpidcoid-ckpokcodckidvckipokivp[ossvck[pvc[pdocpodc[poc[poc[pod[poc[podc[pdo=9of=iovoisjosicov-0div

Review collected in partnership with Hyatt Hotels
Thank Y5640DAjack
Response from Amanda A, Executive Assistant at Hyatt Regency PhoenixResponded 3 days ago

Thank you for taking the time to share your feedback! We are so sorry to hear your stay was less than perfect. A member of our management team will reach out to you directly to discuss your concerns further.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 133 - USD 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Phoenix
#29 Business Hotel in Phoenix
#50 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 133 - USD 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Phoenix
#29 Business Hotel in Phoenix
#50 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (318)
Room & Suite (115)
Dining (17)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
CentralIllinoisGuy
19 June 2017|
AnswerShow all 4 answers
Response from Dschastny | Property representative |
Standard WiFi is good for up to five devices in a guest room w/basic internet access, reading emails and social media interacting. Premium is available for $4.95 per 24 hrs. It allows for a connection to stream and download... More
0
Votes
Carla T
13 June 2017|
AnswerShow all 6 answers
Response from Dschastny | Property representative |
These are not in our standard guest rooms. They are in the ADA rooms that have a roll-in shower.
0
Votes
Eric H
12 June 2017|
AnswerShow all 6 answers
Response from Dschastny | Property representative |
Parking is available at the Regency Parking Garage located adjacent to the hotel. The Regency Garage entrance is located just south of Hyatt Regency Phoenix on North 2nd Street; clearance of 6 feet, 3 inches. We offer... More
1
Vote
Room Tips
"rooms are located around an atrium, so can be a hike away from elevator."
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"Best views from the higher floors"
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"book a different hotel"
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"Join the World of Hyatt before placing a reservation."
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