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Hilton Phoenix Airport

Expedia.comUSD 88*
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#16 of 175 Hotels in Phoenix
Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
USD 123*
USD 88*
USD 123*
USD 88*
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Hilton Phoenix Airport
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1,302 Reviews from our TripAdvisor Community

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Showing 1,260: English reviews
Scottsdale, United States
Reviewed 23 July 2016

There was no one to help with my luggage when I arrived nor when I checked out. There is no place to eat breakfast. Just a small coffee shop with snack only. The bar/restaurant was nice and the service was good. Food was very good. Our room was very nice and worth the price. Location a bit hard to find....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard B
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for your feedback, we appreciate it. I know my Front Office Manager already reached out to you regards with not receiving luggage assistance and apologized. I will ensure we follow up and share your comments with our bell team. In relation to breakfast, it’s served in our Rennick's restaurant which is located right beside the Lounge you frequented,...

Tucson, Arizona
Reviewed 21 July 2016

Had an event at this hotel so we went a day early to relax and it was a great time. So many helpful staff - just amazing service and very clean. Even though it was so hot outside, it was very comfortable inside. Food was great too and of course the bar drinks went down easy!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Barbara D
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the amazing 5 star review of the Hilton Phoenix Airport Hotel. I am so pleased that you enjoyed the hotel and found our staff to be friendly and helpful, and that the food was wonderful I will be sure to pass along your comments to the entire team. Thank you again and we look forward to hosting...

Prescott, Arizona
Reviewed 20 July 2016

Customer first and what can we do for you!!! From check in until we left every member was happy, helpful, going and doing extra strokes that were not fake or doing because they had to, they wanted to provide a true wonderful experience. This was a step back in time to what customer service used to be!!! We would highly...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank cameron768
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks so much for the 5 star feedback on your recent stay at the Hilton Phoenix Airport Hotel, it’s very much appreciated. We are very proud of our staff and consider them to be our greatest strength. We put a lot of effort into delivering an exceptional guest experience and I am delighted that you got to experience it first-hand....

Reviewed 19 July 2016 via mobile

Stayed for two nights. Room was clean, pool and hot tub were nice. The beds were the most comfortable hotel beds I have ever stayed in. Felt like you were sleeping in a big cloud! Very close to airport and there is a nice mall not to far either. No complaints !

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Helpful?
Thank Vacation2414
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for taking the time to write a 5 star review about your recent stay at the Hilton Phoenix Airport Hotel. I am so pleased you enjoyed your stay! Our guest room renovation has provided us beautiful new features like our Sweet Dream Beds in all our rooms. They are comfy, and I am glad you were...

Orlando, United States
Reviewed 19 July 2016

My overall experience at the Hilton was excellent!! I was very comfortable during my stay. The Hilton staff were very nice and ensured that every guest was taken care of. The rooms are a pretty nice size, they are very clean. I needed a lent brush and took a chance to ask the front desk and they had one that...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Deandrea B
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the wonderful 5 star review of your recent stay with us at the Hilton Phoenix Airport Hotel. I was thrilled to read that the front desk was able to assist with your request, and that it made your stay. I will be sure to pass along these great comments to their manager and share with the rest of...

New York City, New York
Reviewed 18 July 2016 via mobile

Starting with a seamless airport pickup, we were quickly checked in and settled in our room. Clean and comfortable. As a Hilton Honors member we were invited to the Executive Lounge for breakfast. Go for the breakfast option at the restaurant instead where there are more menu options and charming staff members.

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Helpful?
Thank LuckyTraveler18
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank You very much for your feedback. We continue to find ways to make the difference for our guests. Glad you enjoyed our newly renovated product, and you enjoyed the benefits that come along with being an Honors member. Thank you for loyalty. Please give us an opportunity to take care of you the next time you travel back to...

Fresno, California
Reviewed 16 July 2016 via mobile

The desk staff is very friendly and professional. The waitstaff at the Rennicks restaurant was very attentive. And gave Excellent service! We had Rosana as our waitress and she was right on top of things. The pool is very clean and stocked with towels.

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Helpful?
1Thank Julie S
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We appreciate you taking the time to write a glowing review about your recent stay at the Hilton Phoenix Airport Hotel. We love to receive that 5 star rating. It is our goal to make every guest feel at home and I am pleased to read we met that goal, and created a fantastic guest experience. Rosana on our am...

Missouri
Reviewed 15 July 2016 via mobile

Great place to spend the night before an early flight. I made it to the airport in less than 10 min. Room was very clean and I had a nice view of the pool. Not many places to eat in the area. Burger from room service was good, price was great.

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1Thank 2014ksmith
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for your nice comments regarding your pleasant stay. I hope you can visit us again soon!

Kabul
Reviewed 13 July 2016

My family stayed in this hotel after a long flight to Phoenix. Everything was perfect, reservations thru the website were easily obtained; price was right - just over $100 for the night. Room was spotless, beds were comfortable, shower was perfect and breakfast was above average. Parking and wi-fi were free. It's hard to beat a Hilton, and this is...

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Helpful?
Thank goodinfo
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

I appreciate you taking the time to share your great experience and 5 star rating on your recent stay with us at the Hilton Phoenix Airport Hotel. Thanks for listing out some great features of our hotel including location to airport, free shuttle, good Wi-Fi and or course our newly renovated guest rooms. We look forward to welcoming you back...

Richmond, VA, United States
Reviewed 13 July 2016

The staff at this hotel make you feel like your satisfaction is their number one priority. The rooms are up to date and comfortable. The courtesy van is convenient and they don't mind taking you to other restaurants in the area if you choose not to eat at the hotel restaurant

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James P
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We are so delighted to hear that you had a comfortable stay, and appreciate the wonderful review. Thank you for sharing your excellent comments about your stay, and recognizing our wonderful team, and the high service levels they provide. Our team loves hearing this. We look forward to welcoming you back in the future.

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Phoenix Airport is proud to announce its grand reopening after completing a major 6-month renovation. Book your stay today to experience our updated hotel, featuring elegantly appointed guest rooms, a relaxing and inviting lobby, upgraded restaurants and much more. ... more   less 

Additional Information about Hilton Phoenix Airport

Address: 2435 S 47th St, Phoenix, AZ 85034-6410
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $112 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Orbitz, Hotels.com, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Phoenix Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton
Hilton Phoenix Airport Arizona
Hotel Style:
#37 Romantic Hotel in Phoenix
#48 Family Hotel in Phoenix
#48 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Airport staff and other travellers.
12 questions
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1 month ago
Edmonton, Canada
6 months ago
Grand Rapids, MI

See all questions (12)

Questions? Get answers from Hilton Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd guess that upper floors would be quieter, although our room was on the ground floor by the pool, and we didn't notice any noise.”
DickT939, 26 Mar 2017 | Read review
“Request a room near the elevators, as the U-shape of the hotel could put you almost a 10 minutes walk from the very end to the elevator!!”
ThomW381, 20 Mar 2017 | Read review
“If you want views, avoid the west side.”
j2ette, 16 Mar 2017 | Read review
“Get a pool side room versus the other side. There are balconies.”
CaitieBC, 7 Mar 2017 | Read review
“Nice hotel for business and small conventions but not really tourist friendly.”
margaretf212, 8 Feb 2017 | Read review
5 of 5
Expedia.com
USD 88* /night
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Hilton.comUSD 88
TripAdvisorUSD 88
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Prices are for 1 room, 2 adults
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