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Courtyard by Marriott Phoenix North

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Traveller (25)
Room & Suite (32)
Dining (14)
Overview
Hotel website
9631 N Black Canyon Hwy, Phoenix, AZ 85021-2702 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Offers from Courtyard by Marriott Phoenix North
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Rooms
7 Oct.8 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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All reviewsadditional roommobile appfront deskblack canyonfrontage roadbed and pillowspleasant staybusiness tripcomfortable roomsquiet roomgreat poolclean hotelwould stay here againeasy accesspool areahotel is locatedhot tub
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11 - 15 of 130 reviews
Reviewed 22 April 2018

I have stayed at this property many times over the years, and have found the customer service to be a bit erratic. Yesterday, I gave it another try and had a very positive experience. Bernice at the front desk went out of her way to...More

1  Thank David C
Response from General_Manager_CY, General Manager at Courtyard by Marriott Phoenix NorthResponded 22 April 2018

Thank you David C for giving us another try and returning for a visit. We are grateful to hear of your return and happy that we were able to provide you with a positive experience. Bernice is a wonderful asset to our team and takes...More

Reviewed 20 April 2018 via mobile

We have stayed at numerous Courtyard hotels but this was by far one of the worst. Although the front desk staff were very good, the food staff at the Bistro need much improvement. One female employee other than a could care less attitude had more...More

1  Thank Jodelkraut
Response from General_Manager_CY, General Manager at Courtyard by Marriott Phoenix NorthResponded 22 April 2018

Thank you for sharing your experience Jodelkraut. I apologize for the experience you had as this is never the intended experience we want for any of our guests. I would love the opportunity to speak to you directly about your stay. Please feel free to...More

Reviewed 15 April 2018

This hotel is kind of hidden from the main road. No restaurant at this hotel but plenty of eating places within walking distance. The check-in staff was great and helpful. Uber drivers seem to get lost trying to find this hotel.More

Thank jawa13
Response from General_Manager_CY, General Manager at Courtyard by Marriott Phoenix NorthResponded 22 April 2018

Thank you for staying with us jawa13. Our Bistro is open for breakfast and dinner everyday and we have fresh made daily fruit bowls, parfaits, sandwiches and salads available for purchase 24 hours in our market located next to the front desk. I'm sorry you...More

Reviewed 12 April 2018

We stopped in Phoenix for a 1 day business meeting. The hotel was quite & clean. We did not check into the hotel until after 10pm and we were very exhausted from driving and having meetings and was told the elevator was broken. Thankfully there...More

1  Thank dsh91367
Response from General_Manager_CY, General Manager at Courtyard by Marriott Phoenix NorthResponded 22 April 2018

Thank you for your response regarding your recent stay. I'm happy that our team were able to assist with your luggage while we had an unexpected repair on our elevator but I would also like to apologize for any inconvenience this may have caused you....More

Reviewed 11 April 2018 via mobile

Our experience didn’t start off the greatest. On the first night we stayed there we noticed at about 1:30 in the morning (after having arrived back to the room) that there were close to 30 ants found in our bed, in the pillows, under the...More

Thank Lina M
Response from General_Manager_CY, General Manager at Courtyard by Marriott Phoenix NorthResponded 22 April 2018

Thank you for your review Lina M. I am truly so sorry for how your experience starting out but I'm grateful that our team were able to act quickly to make this up to you and ensure your accomodations were very comfortable for the reaminder...More

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About
Description
Courtyard by Marriott Phoenix North is an ideal home base for your Phoenix, Arizona vacation. Nestled between the 250-store Metrocenter Mall and the Black Canyon Conference Center, our hotel is in the middle ...More of it all. For visitors wanting to see some Major League Baseball, we are located near the spring training facilities for the Mariners, Padres, Brewers, Rangers and Royals. Our hotel is near many premier golf courses and right next to Interstate 17, which provides easy access to Chase Field and Heritage Square Park. At the end of the day, you can relax in our secluded, beautifully-landscaped courtyard and take a swim in our outdoor pool. In the comfort of your guest room, you will enjoy luxurious bedding, fluffy pillows and a thick mattress. Those visiting our North Phoenix hotel on business will love the free wireless high-speed internet available in each room. Come stay with us at Courtyard by Marriott Phoenix North. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
146
Price range
USD 87 - USD 255 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard By Marriott Phoenix North Hotel Phoenix
,
Courtyard Phoenix North
,
Phoenix Courtyard
,
Phoenix Marriott
,
Courtyard By Marriott Phoenix North Arizona
Location
United States > Arizona > Central Arizona > Phoenix
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
146
Price range
USD 87 - USD 255 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard By Marriott Phoenix North Hotel Phoenix
,
Courtyard Phoenix North
,
Phoenix Courtyard
,
Phoenix Marriott
,
Courtyard By Marriott Phoenix North Arizona
Location
United States > Arizona > Central Arizona > Phoenix
Photos
Traveller (25)
Room & Suite (32)
Dining (14)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
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Questions & Answers
Ask a question
SuzieQ044
12 December 2016|
AnswerShow all 3 answers
Response from General_Manager_CY | Property representative |
Hello Suzie Q! We would love to be your host hotel when you visit the Phoenix area. We do have great room rate options that include breakfast. Another option is to choose our standard room rate which does not include... More
0
Votes
MistyJane2015
4 November 2015|
Answer
Response from General_Manager_CY | Property representative |
Good Evening, Our Bistro Restaurant is open for breakfast Monday-Friday from 6:30am to 9:30am and Saturday and Sunday from 7:00am to 10:00am. Our evening hours are 5:00pm-10:00pm, seven days a week. We serve a wide... More
1
Vote
Room Tips
"I personally stay on the ground floor wherever I stay as I am in and out of my vehicle several times during..."
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"ask for a quiet room not facing the interstate"
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"Upgrade to a suite - worth it!"
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"stay somewhere else"
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