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    Best Western InnSuites Phoenix Hotel & Suites

    1615 E Northern Ave, Phoenix, AZ 85020-3932
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    08/10/2017 09/10/2017
    Traveller (122)
    Room & Suite (168)
    Pool & Beach (46)
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    Overview
    • Excellent46%
    • Very good31%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Pointe Hilton Squaw Peak Resort
    3,460 reviews
    #45 of 174 hotels in Phoenix
     
    Arizona Biltmore, A Waldorf Astoria Resort
    1,987 reviews
    #20 of 174 hotels in Phoenix
     
    Hyatt Place Phoenix - North
    651 reviews
    #38 of 174 hotels in Phoenix
     
    Candlewood Suites Phoenix
    144 reviews
    #73 of 174 hotels in Phoenix
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (974)
    There are newer reviews for Best Western InnSuites Phoenix Hotel & Suites
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    11 - 15 of 940 reviews

    Reviewed 17 August 2017

    It's located near the freeway but far enough off to be quite. Loved the stay and the staff. Clean nice rooms and facilities. Staff was wonderful. I will be staying there more often. My choice hotel when in phoenixMore

    Review collected in partnership with Best Western
    Thank terrysG4305GR
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 5 weeks ago

    Dear Best Western Traveler, Thank you so much for your kind comments on our location. When traveling through Phoenix if your here for business please stop by and ask for the Sales Manager Mila Stouffer during your next stay. We offer corporate rates for our...More

    Reviewed 14 August 2017

    Very clean and comfortable. Hotel was well kept and it showed. Bed was comfortable and room was pleasing in terms of decor and feel. Bathroom was nice and shower was refreshingly high pressured. Very nice hotel, would stay at again!More

    Review collected in partnership with Best Western
    Thank 728nigeli
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 5 weeks ago

    Dear Valued Guest, Thank you for your review! We appreciate your business so much and know you have a lot to choose from. So thank you for choosing us to take care of your hospitality needs and please keep us in mind when in the...More

    Reviewed 14 August 2017

    I stayed at this motel last Spring, woke up in the morning with bug bites all over. I did a review which included photos of the gross mattress, including tears and yellow stains. I also pointed out that there were about 20 mattresses in the...More

    1  Thank donald f
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 19 August 2017

    Dear Valued Guest, I apologize for our location not having exceeded your expectations. We here at Best Western take our guest comments/concerns very seriously. We changed ownership back in Feb 2017 and the new owner is remodeling rooms along with exterior,lobby and etc. During your...More

    Reviewed 13 August 2017

    Very noisy walls extremely thin and rooms on corners are laid out very strangely and any one who passes by you can hear every step and conversation (even the yelling). We normally enjoy staying at Best Western but will defiantly pass on this location.

    Review collected in partnership with Best Western
    1  Thank 756dough
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 14 August 2017

    Dear Best Western Traveler, Thank you for your survey. We are sorry to hear that your stay did not exceed your expectations. We thank you for your business. Warm regards, Mila Stouffer mstouffer@bwphoenix.com 602-997-6285 ext.309

    Reviewed 10 August 2017

    Whenever I do a review for Trip Advisor, I attempt to accentuate the positive about the place I’m reviewing. After all, there’s enough negativity in the world these days. In the case of the Best Western InnSuites Phoenix, that’s going to be a bit of...More

    Thank 980PatrickM
    Response from Mila S, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 14 August 2017

    Dear Valued Guest, Thank you for your survey. We here at Best Western always want to hear all of our guests comments. It is so nice to hear both positives and negatives. We are so sorry for all the issues you encountered while staying with...More

    Pointe Hilton Squaw Peak Resort
    3,460 reviews
    #45 of 174 hotels in Phoenix
     
    Arizona Biltmore, A Waldorf Astoria Resort
    1,987 reviews
    #20 of 174 hotels in Phoenix
     
    Hyatt Place Phoenix - North
    651 reviews
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    Candlewood Suites Phoenix
    144 reviews
    #73 of 174 hotels in Phoenix
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • USD 79 - USD 178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Phoenix
    • #28 Romantic Hotel in Phoenix
    • #39 Business Hotel in Phoenix
    • #54 Family Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 109
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Travelocity, Priceline, Hotels.com, Expedia, TripOnline SA, Orbitz, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western InnSuites Phoenix Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Best Western Plus Innsuites Phoenix Hotel Phoenix ,
    • Best Western Plus Innsuites Phoenix Hotel And Suites ,
    • Best Western Phoenix ,
    • Phoenix Best Western ,
    • Best Western InnSuites Phoenix Hotel & Suites Arizona
    Add Photo Photos
    Traveller (122)
    Room & Suite (168)
    Pool & Beach (46)
    Dining (35)
    Hotel & Grounds (152)
    Bathroom (22)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Candlewood Suites Phoenix
    144 reviews
    7.44 km away
     
    Hyatt Place Phoenix - North
    651 reviews
    7.23 km away
     
    Arizona Biltmore, A Waldorf Astoria Resort
    1,987 reviews
    4.14 km away
     
    Pointe Hilton Squaw Peak Resort
    3,460 reviews
    .62 km away
     
    Nearby Restaurants
    Aunt Chilada's Squaw Peak
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    1.11 km away
    Tutti Santi
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    .92 km away
    Thirteenorth Grille
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    .61 km away
    Carlos O’Brien’s Mexican Restaurant
    140 reviews
    .92 km away
    Nearby Attractions
    Piestewa Peak
    551 reviews
    2.59 km away
    Wrigley Mansion
    332 reviews
    4.02 km away
    Dreamy Draw Recreation Area
    70 reviews
    1.34 km away
    Uptown Farmers Market
    5 reviews
    4.25 km away
    Ask a question
    Questions & Answers
    Luv2Boovas
    12 September 2017|
    AnswerShow all 6 answers
    Response from Mila S | Property representative |
    Hello, Pets allowed based on the availability of pet-friendly rooms. We are pet-friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be... More
    0
    Votes
    michaelvC856RF
    24 February 2017|
    AnswerShow all 8 answers
    Response from nhrelp | Reviewed this property |
    HI was there in November, didn't see any construction. Room was clean. It could use a little updating but nothing to cause concern.
    2
    Votes
    Honodds
    6 January 2017|
    AnswerShow all 6 answers
    Response from Mila S | Property representative |
    Hello, I'm not sure which suite the guest stayed in, however we only have 4 presidential suites and they are all very nice. If you would like to call me directly I would be happy to send you a picture of the suite and... More
    2
    Votes
    Room Tips
    "Rooms looking to the north offer great views of the foothills"
    Read review
    "All the rooms are accessed from outside the building. Avoid rooms that face onto the pool area, where people..."
    Read review
    "Ask for a room on the south side of the hotel away from the pool and the busy street."
    Read review
    "Get a ground-floor room if you have a lot of bags."
    Read review
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