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BEST WESTERN Airport Inn

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703 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Reviewed 2 days ago NEW

The hotel was clean and the staff was nice. I asked for a room not facing the freeway. The gal told me that because I requested a 2 queen bed room, they all faced the freeway. I jokingly asked if she had earplugs and was surprised that she said they are provided in the room! I wished that I had...

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Helpful?
Thank donnalJ9569YO
Tempe
Reviewed 4 days ago NEW

We aren't familiar with AZ however the neighborhood was clean and seemed safe. We were very close to the airport. Dinner at the attached restaurant was wonderful! The pillows were a little tall (not flat enough) - that's a personal preference thing. We could here the airplanes but not in a loud, distracting way. We had a 50 lb. dog...

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Helpful?
Thank jBergCo
Monterey, United States
Reviewed 6 days ago NEW

Great place for airport departure. I would definitely recommend this hotel to anyone looking for convenience and friendly environment. Very clean! Welcoming staff and transportation to and from the airport.

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Helpful?
Thank Barbara C
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for your wonderful feedback! We take great pride in providing clean rooms and services that are convenient to our guests. We hope to host you again the next time you are in Phoenix. Kind Regards, Griselda Mena Assistant Manager

Bowling Green KY
Reviewed 1 week ago

We were only in for two nights for a conference so the price and near the airport was important because we planned to make use of the hotels airport shuttle and connect with public transportation to the conference center - all looked good on the map. However, YOU MUST arrange the shuttle service 24 Hours in advance. We had confirmed...

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Helpful?
Thank ManyConferences
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for sharing what you liked and didn't like about your recent stay with us. We apologize for any inconvenience caused to you during your stay. We'll be sure to make the necessary changes needed to provide a better experience for all future guests. It is our hope that you can give us another try. Kind Regards,...

Wasilla, United States
Reviewed 2 weeks ago

The breakfast buffet was excellent with a lot of choices. Covered parking for the hot sun. Very close to the airport. Nice outdoor courtyard to enjoy a drink or read a book. The only con would be that they should have an elvator for each side of the large hotel.

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Helpful?
Thank adelanek
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We thank you for your feedback. However I believe you may have the wrong hotel as our hotel does not provide a breakfast buffet or covered parking. Thank you, Griselda Mena Assistant Manager

Auckland, New Zealand
Reviewed 2 weeks ago

We stayed at BW Airport Inn after picking up a rental car late at night from Phoenix Airport. We needed a place to crash before driving north to beautiful Sedona. While the hotel provided relatively cheap accommodation, we regretted our choice because the noise made the night pretty awful. There was a lot of noise coming from the freeway as...

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Helpful?
Thank acarb83
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for sharing your feedback about your stay at our hotel. We are very sorry that we could not provide you with a satisfactory stay. Please know that your comments are very important to us and we'll be sure to use them to implement improvements. We hope that you can give us another try to better serve you...

Atlanta, United States
Reviewed 2 weeks ago

Bed in hotel was uncomfortable, with lumpy pillows that were too hard. The hotel manager noted a cancellation during NASCAR race week that allowed us to get a room, which was much appreciated. The hotel appears to be older and in need of some maintenance. The drain in the shower was very slow, allowing water and soap scum to accumulate...

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Helpful?
Thank Thomas C
Tucson, Arizona
Reviewed 3 weeks ago via mobile

Stayed at this hotel for one night before we flew to Europe. We had originally chosen to stay here because we could leave the car and then take the 24 hour shuttle to the airport. Unfortunately they had run out of long term parking spaces! Since we had booked through Hotels.com we were not informed to call the hotel ahead...

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Helpful?
Thank Natushx1
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for taking the time to tell us what you liked and didn't like about your stay with us. We apologize for any inconvenience caused to you due the parking availability. We hope you can give us another try to better serve you the next time you travel. Kind Regards, Griselda Mena Assistant Manager

Cambridge, Ohio
Reviewed 4 weeks ago

Nice to find a place to stay for catching an early morning flight that was clean and economical. The shuttle was very efficient at getting us to the airport for a 6:25am flight. There is no breakfast but the hotel provided some food to grab that was great to have to eat when we arrived at the airport. Would definitely...

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Helpful?
Thank CaSue52
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for your wonderful feedback. We're glad to hear that you enjoyed your stay with us and found our services convenient to your lodging needs. We look forward to hosting you again soon! Respectfully, Griselda Mena Assistant Manager

Salem, New Hampshire
Reviewed 4 weeks ago

This stay was a late arrival from the east coast, rooms ok for a night or two, didn't like the fact that this Best Western did not provide breakfast at this site. Rooms were average and do need updating.

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Helpful?
Thank Dee T
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for sharing your feedback about your recent stay at our hotel. We appreciate your comments and will be using them to implement improvements to better our services. We hope you can visit us again in the future. Kind Regards, Griselda Mena Assistant Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN Airport Inn is just one mile from Sky Harbor International Airport and offers free 24-hour airport transportation, free wireless internet access and complimentary coffee and bananas every morning from 3AM-7AM. Our restaurant located next door offers a casual atmosphere for breakfast, lunch or dinner. A few of our many services and amenities available to our guests include a business center, outdoor swimming pool, hot tub, saunas and a four station fitness center. Our eco-friendly guests rooms feature Serta Chesire matresses and 37 inch flat screen televisions with HBO. ... more   less 

Additional Information about BEST WESTERN Airport Inn

Address: 2425 S 24th St, Phoenix, AZ 85034-6806
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $87 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airport Inn 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Airport Hotel Phoenix
Best Western Phoenix
Phoenix Best Western
BEST WESTERN Airport Inn Phoenix, Arizona
Hotel Style:
#14 Best Value Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Inn staff and other travellers.
7 questions
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Prescott, Arizona
Washington DC, District of Columbia
Okehampton, United Kingdom
over a year ago
Hyde Park, Utah
2 days ago
Benson, Arizona
over a year ago

See all questions (7)

Questions? Get answers from BEST WESTERN Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing pool should be quieter”
 of 5 bubbles acarb83, 19 Nov 2016 | Read review
“Many of the rooms have balconies that overlook the pool.”
 of 5 bubbles chrissY3562BM, 1 Nov 2016 | Read review
“No elevator available.”
 of 5 bubbles dawgmanmike, 17 Oct 2016 | Read review
“Fill up your rental care before you check in, room 132 faces the inside courtyard and pool/hottub”
 of 5 bubbles Born2runLondon, 12 Oct 2016 | Read review
“If you have heavy bags, get one on the first floor.”
 of 5 bubbles SandratheScripty, 5 Oct 2016 | Read review
5 of 5
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