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Hilton Garden Inn Phoenix North Happy Valley

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#32 of 173 Hotels in Phoenix
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Hilton Garden Inn Phoenix North Happy Valley
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388 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Phoenix North Happy Valley
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Showing 384: English reviews
Denver, Colorado
Reviewed 1 April 2016

Nice place clean quiet overall good visit had nice pool kids loved it we really like the area outside bar had heat and fire was very nice little pricey and breakfast was not free but still had a very good stay

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Helpful?
Thank heatherbR6188OD
chicago, United States
Reviewed 31 March 2016

The staff was very helpful and friendly.The rooms were very clean with very quiet rooms. The beds were heavenly to sleep on. Such a restful experience. It was a great vacation and would come back to this location again.

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Helpful?
Thank Micheal O
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Micheal O, Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Phoenix North Happy Valley! We are delighted to hear that you enjoyed our friendly staff and clean rooms. The fact that you would return again is the greatest compliment of all. We look forward to welcoming you back as...

Buffalo, United States
Reviewed 28 March 2016

Great staff and facility - a bit dated, could use some upgrading, but overall a nice stay. Not much to do/see in the immediate area, but hotel offers a shuttle service within a 5 mi perimeter. Olive Tree restaurant that is adjacent to hotel is a must do, family owned authentic Greek food to die for. Pool and Hot Tub...

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Helpful?
Thank Dave D
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Dave D, Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Phoenix North Happy Valley! We love hearing from our guests and we appreciate your valuable feedback. We look forward to welcoming you back as our guest when travel brings you to the Phoenix area. Thanks again!

Phoenix, United States
Reviewed 23 March 2016

We recently had one of the worst hotel stays EVER at the Hilton Garden Inn North Valley. I received a call from the front desk to confirming my reservation at 6pm. We were en-route to the hotel but I have never had a hotel call to confirm my reservation day of. Once we arrived at the hotel Lexi advised me...

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Helpful?
Thank Joanna P
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Joanna P, I am so sorry that you were accidentally checked into a dirty room. Our team works very hard to keep every room clean; we strive to exceed expectations every day. Please accept my sincere apologies for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied....

Hastings, Nebraska
Reviewed 23 March 2016

Totally overpriced facilities. This place will wring every last dollar out of you. The room rates were outrageous for my last stay there. There was noise in the hall late into the night. Kids were pulling the fire alarm in the morning. Not a very enticing place to stay

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Helpful?
Thank Dan S
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Dan S, Thank you for taking the time to post a review for your recent stay. It is true that Phoenix is a very busy place in March. Our rates are set competitively for the area and to meet demand at this peak travel time. I apologize that you were not completely satisfied with your stay. We sincerely appreciate...

Las Vegas, Nevada
Reviewed 23 March 2016

Friendly staff and clean rooms :) What more do you need! The bartender at night made killer drinks, the housekeepers were friendly....the pool had a nice setting and the fitness area was always clean.

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Helpful?
Thank Paula A
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Paula A, Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Phoenix North Happy Valley! We sincerely appreciate your kind words about our staff. We look forward to welcoming you back as our guest in the future!

Phoenix, United States
Reviewed 18 March 2016

rooms were great. breakfast was excellenct and great price and service was outstanding. i would definitely go again to this hotel. the location was great too as my son was playing in a baseball tournament at Victory Lane sports complex

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Thank Ruben H
Charlotte, North Carolina
Reviewed 14 March 2016

Great front desk crew! Always courteous and helpful! Clean comfortable room! Excellent value for price. Good restaurant and excellent food. Top notch meeting room for our business meeting. The entire staff here is pleasant and service-oriented.

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Thank fitzwj
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for taking the time to review your stay with us at the Hilton Garden Inn Phoenix North Happy Valley. We are happy to hear that you enjoyed our helpful staff, excellent food, and meeting space. We look forward to welcoming you back in the future!

Atlanta, Georgia
Reviewed 10 March 2016

If you are looking for a "5 Star" hotel with superb amenities near the John C. Lincoln hotel in Phoenix, then look no further. The staff is beyond friendly, the rooms elegantly appointed, and the food absolutely delicious. The hotel shuttle will take you anywhere within a 5 mile radius. You will depart feeling refreshed, energized, and extremely satisfied. Top...

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Thank Jetstreams1
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Phoenix North Happy Valley! We sincerely appreciate your wonderful comments about our hotel and staff. We look forward to welcoming you back as our guest in the future!

Fishers, Indiana
Reviewed 6 March 2016 via mobile

This hotel is ok but is extremely busy & the heavy Hispanic lady is extremely rude until she needs you for something, then she goes back to being snippy & rude. There were several teenage leagues there & the girls for several days ran thru the halls screaming & playing. The walls are thin so you heard them up at...

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Helpful?
Thank BlessedSalon09
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for taking the time to review your recent stay with us. We sincerely appreciate your valuable feedback. We will use your comments as a training opportunity for all of our staff. I apologize that we fell short during your stay. We look forward to welcoming you back as our guest when travel brings you back to the Phoenix...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
From our wonderful well appointed guest rooms to our on on-site catering and audio visual, we have everything you need to make your next trip or event extremely memorable and a huge success. Being the only area hotel serving cook to order breakfast buffet along with our lounge and restaurant with dinner and daily with evening room service, we take great pride in serving you! Located just minutes from dozens of eateries, shopping and other local venues we are in the perfect location and our complimentary shuttle service within 5 miles satisfies most needs. Call today to learn about our SPECIAL OFFERS...We understand it is our job to make you look good! ... more   less 

Additional Information about Hilton Garden Inn Phoenix North Happy Valley

Address: 1940 W Pinnacle Peak Rd, Phoenix, AZ 85027-1264
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: $122 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix North Happy Valley 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix North Happy Valley Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hilton Garden Inn Phoenix North Happy Valley Arizona
Hotel Style:
#36 Family Hotel in Phoenix
#37 Business Hotel in Phoenix
#48 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Phoenix North Happy Valley staff and other travellers.
1 question
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Halifax, Canada

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Questions? Get answers from Hilton Garden Inn Phoenix North Happy Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor gives great view of city lights”
 of 5 bubbles jennifersC4621FZ, 8 May 2016 | Read review
“Ask for something on the south side. Not able to hear from Freeway and train sounds on the north.”
 of 5 bubbles JimO80, 18 Nov 2015 | Read review
“Laundry and exercise room.”
 of 5 bubbles patcK70GK, 20 Oct 2015 | Read review
“One without a Beetle Infestation”
 of 5 bubbles susanpv, 14 Jul 2015 | Read review
“Room 228 is very quiet. Do not get a room over the pool.”
 of 5 bubbles DianeTucson, 25 Mar 2015 | Read review
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