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Embassy Suites by Hilton Phoenix-Scottsdale

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#17 of 173 Hotels in Phoenix
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Embassy Suites by Hilton Phoenix-Scottsdale
Embassy Suites by Hilton Phoenix-Scottsdale
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1,176 Reviews from our TripAdvisor Community

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Showing 1,153: English reviews
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Reviewed yesterday NEW

We stayed at this resort at the end of Feb. There was a youth soccer tournament at the same time and the hotel was booked with kids playing in the tourney. Our first room was on the lowest floor and it was very very loud. We had a Gatorade bottle land on our balcony from one of the rooms above...

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Helpful?
Thank Maria B
Bluffdale, Utah
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I stayed her for a soccer tournament over Presidents' Day weekend. There were quite a few kids but most were really well behaved. The location is nice close to paradise mall and other restaurants and shopping within walking distance. The rooms are nice, especially if you get a room facing the pool or golf course. I unfortunately had a view...

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Helpful?
Thank dchristensen
About Hotel's Favourite Review
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for the 5 star review in regards to your stay with us here at the Embassy Suites. We appreciate your stay and look forward to hosting your future visits to the Phoenix Scottsdale area. Thank you!

A TripAdvisor Member
Level Contributor
51 reviews
7 hotel reviews
6 helpful votes
Reviewed 3 days ago NEWvia mobile

We love embassy suites. This one is great. Nice pool. Nice rooms. For our group, having the happy hour and the breakfast included is worth a lot!! We stayed here to go to salt river field to watch baseball. It was easy to get to. There are a lot of restaurants and stores near the hotel. Staff is great.

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Thank A TripAdvisor Member
Reviewed 3 days ago NEW

Everything about the Embassy Suites Phoenix Scottsdale was rated #10! We enjoyed the made to order breakfast each morning. The evening manager's reception each evening was a relaxing way to end the day. We were pleasantly surprised that although our suite was near the elevator, the room itself was quiet! The staff was friendly and gracious. Pick this hotel if...

Review collected in partnership with Embassy Suites Hotels
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Thank johnfH9565NH
Reviewed 4 days ago NEWvia mobile

Hotel was nice, sits right on the golf course and you can watch golfers hit off the driving range while you are in the pool or at breakfast. Staff is friendly. Breakfast buffet is what you would expect from a embassy suites. Rooms were spacious, clean, and what you would expect to see in this type of hotel. Gym is...

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Thank Andersonfw
Wisconsin
Reviewed 5 days ago NEW

We stayed here through a 3rd party booking agency. We were given an extra room, only to be billed $1300 four days after checking out. Management said it was our problem. We visit Phoenix regularly but will never stay here again.

Review collected in partnership with Embassy Suites Hotels
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Thank 460michaeljk
Reviewed 1 week ago via mobile

While dated in appearance, we could not fault this hotel. Spotlessly clean & comfortable in every way. Lovely free breakfast with views of the golf driving range to die for. Loved the free happy hour for 2 hrs (drinks were so strong only needed a couple). Excellent pool & spacious well thought out rooms for families. So many great shops...

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Thank michelle f
Menomonee Falls, Wisconsin
Reviewed 1 week ago via mobile

There were issues from the time we arrived. Staff gave me my key, but no other information. Shower in room ran either scalding hot or ice cold. When using plugs in room - plug literally pulled out of wall when unplugging. Keys to room kept demagnetizing and staff basically blamed me each time - too close to cell phone or...

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Thank NB-Wis
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

We are truly sorry that your stay was hindered by so many nuances. It is even more disappointing to hear that we handled the situation so poorly, as to cause the horrible stay outcome described. This is not the expectation that we have for ourselves and I am sorry that your stay was not to our normal standard. Your feedback...

Madison, WI
Reviewed 1 week ago

We made reservations 9 months ago for 4 different rooms and went to confirm a few weeks ago and were told, no, we cannot honor those rates. Excuse me?? Got through that hurdle. Then everyone of us had issues. Start with the front desk. That group needs a lesson in customer service. Two of the group checked in (different times)...

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Thank KLMMadison
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

We are very sorry to hear that your stay was not what you would expect when staying with Hilton. We pride ourselves in providing memorable experience and we definitely did not meet that expectation during your stay. We do appreciate the feedback as it will help us work on the areas of opportunities that you have kindly brought to our...

Franklin, Indiana
Reviewed 1 week ago via mobile

Really a 5 star hotel but our room smelled a little musty. Other than that small issue, everything was wonderful. We got a good value using Priceline ($176), the staff were friendly, courteous and helpful, and amenities were outstanding. We enjoyed the large outdoor pool area with a nice hot tub. Plenty of lounge chairs and towels provided. The made...

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Thank RandAinIndiana
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for staying with us and taking the time to leave a review. We appreciate your stay and look forward to hosting any future visits to Phoenix. Thank you!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 

Additional Information about Embassy Suites by Hilton Phoenix-Scottsdale

Address: 4415 E Paradise Village Pkwy S, Phoenix, AZ 85032-7744
Region: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Price Range: $155 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Phoenix-Scottsdale 3*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Travelocity so you can book your Embassy Suites by Hilton Phoenix-Scottsdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Embassy Suites By Hilton Phoenix-Scottsdale Arizona
Hotel Style:
#18 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Phoenix-Scottsdale staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Phoenix-Scottsdale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms are far from the elevators so a lot of walking. Many of the first floor rooms are near meeting rooms...NOISY!”
 of 5 bubbles KLMMadison, 12 Mar 2017 | Read review
“If you want to sleep, not facing the golf course. Wait until the property has been renovated.”
 of 5 bubbles RDMONTRAVEL, 8 Mar 2017 | Read review
“Ask for a view room”
 of 5 bubbles kseeke, 8 Mar 2017 | Read review
“If you want quiet in the morning do not get a room facing the golf course.”
 of 5 bubbles karlsF1949VK, 4 Mar 2017 | Read review
“balconies facing the mountains/golf course are small but nice with 2 chairs and wonderful views, definitely worth the extra $”
 of 5 bubbles brooksj, 17 Feb 2017 | Read review
5 of 5