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JW Marriott Phoenix Desert Ridge Resort & Spa

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#10 of 173 Hotels in Phoenix
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2,395 Reviews from our TripAdvisor Community

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Showing 2,356: English reviews
Fairfield, Ohio
Reviewed 19 October 2014

I stayed here for a work conference. It is a beautiful hotel and has beautiful accommodations. I went to 3 of the restaurants on site and all three were wonderful. After my meetings at night I went out to enjoy the lazy river. I am disappointed the poolside bar closed at 5pm. I am always annoyed when Wi-Fi isn't free....

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Helpful?
Thank Outdoorspirits
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased that you enjoyed your accommodations and had the opportunity of experiencing our fabulous restaurants during your visit. We do apologize that the poolside bar was not open for you to enjoy during your time at the pool area, we adjust our hours seasonally. We would be happy to discuss this and your...

Ames, Iowa
Reviewed 17 October 2014

My wife and I stayed at this hotel because it was the headquarters for a friend's special celebration. We normally do not stay at this kind of luxury hotel in the U.S., though it would compare with luxury resorts we have stayed at in Mexico and the Caribbean. I got a package deal through Expedia for our flights to and...

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1Thank DMGAmes_Iowa
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time for your resort. We are pleased that you had the opportunity to experience our resort and that you enjoyed your time both at your celebration event as well as relaxing around the pool area. We hope to have you join us again soon.

Smithfield, Utah, United States
Reviewed 17 October 2014 via mobile

I stayed here the last week in august for a business conference. It was outstanding. The rooms were spotless, the resort was immaculate. I will definitely return. It definitely deserves its 5 star rating.

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Helpful?
Thank Sean M
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so for your review. We are so pleased to hear that your stay was outstanding and look forward to the opportunity to welcome you back to the resort again soon.

Phoenix, Arizona
Reviewed 17 October 2014

The JW Marriott Desert Ridge is located in North Phoenix about a 20 minute drive from the airport. If you have a car, expect to pay $27/night for valet or $10 for self-parking. You can opt to pay a $29/ night Resort Fee which will discount your parking and give you free internet along with a few other amenities. I...

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Helpful?
Thank bagpackedletsgo
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased that overall, you enjoyed your time spent with us, but would love to speak with you in further detail to discuss some of your experiences that were not exceptional for you. Please reach out to us with your contact information at jwdesertridgefacebook@marriott.com. Thank you!

Chicago, Illinois
Reviewed 15 October 2014

Was here for a conference in August. The hotel and grounds are beautiful, spread out enough for the resort feel. The room was clean and comfortable, large bathroom with separate shower was very nice. The conference area was convenient yet separated enough from the rest of the hotel that it didn't interfere with other guests. Staff was friendly and helpful....

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Thank SuitcaseMom
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your time with us during your conference in August. We do hope that you will come back to join us for pleasure next time – maybe to enjoy our beautiful fall weather, which will give you an opportunity to experience all the incredible amenities that our resort...

Miami
Reviewed 15 October 2014

Attended a conference at this property and hated to leave. The attention I received from the time of my arrival to my departure was over the top. Superb amenities, pristinely maintained guest room, common areas, conference location, restaurant/bar area, well-manicured gardens. Breakfast and lunch outside on the patio was accompanied by soft spa-like music. Didn't have time to avail myself...

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Helpful?
Thank SusiefromMiami
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that your stay with us was so exceptional and that you were able to enjoy a bit of our incredible outside areas. We do hope that your next visit will be for pleasure, so that you are able to experience all amenities that our resort has to offer. Please reach...

Lincoln, NE
Reviewed 15 October 2014 via mobile

We've been to the JW at least 5-6 times now. There has been something memorable each and every time. This time we went "kids free" with another couple and splurged with joining the Griffin Club. It was worth every penny! We had incredible food, top shelf drinks, and 5 star service. The people who work there are so friendly and...

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1Thank husker75
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We would first like to thank you for your loyalty to our resort, we certainly appreciate your visits with us! We are so excited that you had an opportunity to join us for a “kids free” stay this time and experience our amazing Griffin Club. Our staff in the Griffin Club strive to make every guest feel special and welcome...

Scarborough, Maine
Reviewed 14 October 2014

The service was awesome! We received a beautiful room upgrade, champagne and chocolates, jello shots, and friendly people everywhere! Even the ladies at Starbucks made sure that my sister was able to make her special tea :) The bike rides each day were wonderful, a stroll through the gardens was relaxing, and the close proximity to a nice shopping center,...

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Thank Savvy Judge I
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review! Room upgrade, champagne, chocolate and jello shots sound like the makings of a great birthday weekend! We are so pleased that you were able to enjoy daily bike rides and visited our gardens which are full of delicious vegetables for our fall season! Please reach out to us if your travels bring you back to...

Grand Rapids
Reviewed 14 October 2014

We chose the JW for a number of reasons: 1. Reputation. Top notch property with equal service and amenities. 2. Interesting golf courses (2) in a scenic location. 3. Pool area - Lazy river and a water slide! We have a 4 yr old and we enjoyed them fully every day! 4. Restaurant choices - Roys was FABULOUS! But you...

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Thank carib06girl
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for choosing our resort for your recent stay, we certainly appreciate your business. We are so pleased that you and your family enjoyed your vacation with us in all areas from the lazy river, our Family Escape Center, the Faldo and Palmer golf courses to all our restaurants! We also are always looking for ways to improve ourselves...

Jobstown, New Jersey
Reviewed 10 October 2014

This resort is a beautiful property with great desert landscaping all throughout the grounds and beautiful furnishings. The rooms are nice, and most have good views. While there is plenty to keep you occupied on the property (several pools plus a lazy river, complete spa and fitness facility, numerous restaurants), the property itself is very removed from anything else you...

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Helpful?
Thank Suzanne S
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are pleased that you enjoyed your recent stay with us and that you felt that our restaurants were top notch! We do understand how you might feel that we are a bit removed, but please check with our Concierge during your next visit – we do have many places...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood, Sushi, Asian, Polynesian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: $391 - $892 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Arizona
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Spa Hotel in Phoenix
#2 Top resorts Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the atrium if you'd like quiet.”
 of 5 bubbles Gail857, 19 Nov 2016 | Read review
“Something close to the 'center' of the hotel”
 of 5 bubbles anthonypr2016, 16 Nov 2016 | Read review
“Golf course views are beautiful and quiet in evening; fire pit/lounge views quiet down after 10PM”
 of 5 bubbles anitams2016, 16 Nov 2016 | Read review
“Ask for a pool view...otherwise you may be looking across to your neighbor's windows”
 of 5 bubbles PCforfun, 13 Nov 2016 | Read review
“Hallways are VERY long. If your preference is for a room away from the elevators I recommend removing it or bring some good walking shoes.”
 of 5 bubbles FratherGeorge, 7 Nov 2016 | Read review
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