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JW Marriott Phoenix Desert Ridge Resort & Spa

CancelonUSD 365*
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#8 of 174 Hotels in Phoenix
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,561 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phoenix Desert Ridge Resort & Spa
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Showing 2,521: English reviews
Glendale, Arizona
Reviewed 26 April 2015

Keeping with the high quality of Marriott Hotels, this gem in the desert does not disappoint. The grounds, the water features, the hospitality are all first rate. We especially enjoyed the outdoor fireplaces and live music. Our room was large and comfortable and a great night's sleep.

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Helpful?
1Thank mitimom
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We appreciate your kind words and hope to have the opportunity to welcome you back to the resort again in the near future!

Wayzata, Minnesota
Reviewed 26 April 2015

I spent three nights at this very well maintained and gracious resort. From the hospitality that greeted us when we walked through the door until we checked out three days later, we felt welcome and well cared for. I like this better than the JW Marriott Camelback, where I stayed two years ago. We played both golf courses and we're...

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Helpful?
2Thank CJB298
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for providing us with your feedback! We are so pleased to hear that our staff and service exceeded your expectations and you truly enjoyed your stay time with us. We certainly look forward to welcoming you back to the resort again soon!

Minneapolis, MN
Reviewed 24 April 2015

I've been here a few times now over the last 10 years. The property is very well maintained from the landscaping to the lobby to the rooms. This place is huge! With a conference going on, the amount of people here is staggering. The amazing thing though is that it doesn't slow them down. Room service was still quick. Valet...

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Helpful?
2Thank lucycan
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your continued loyalty to our resort, we certainly appreciate your business! We are thrilled to hear that we continue to exceed your expectations during your stay and thank you for your kind words. We look forward to welcoming you back again to the resort. Please do not hesitate to reach out to us directly for assistance with...

New York City
Reviewed 24 April 2015

I have never been in favor of staying at these mega resorts, but since my first stay at the JW Marriott, I am definitely of a different opinion. We enjoyed our stay immensely, as it was beyond our expectations. Spacious wide range of luxurious accommodations. Immaculate and manicured grounds. Excellent dining. Friendly staff, always greeting where ever on the hotel...

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Helpful?
2Thank JWNewYorkCity
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for sharing your review. We are so happy to hear that we changed your mind on staying at a large resort. We do take pride in offering personalized and friendly staff to each guest. We certainly appreciate your wonderful comments on both our Wildfire Golf Club and our Revive Spa and will share your comments with our staff....

Mooresville, North Carolina
Reviewed 24 April 2015 via mobile

This resort is amazing! Awesome staff! Very attentive. The staff did an incredible job considering there was about 1,500 of us total. The food was delicious and well displayed . Pools are incredible, we loved the lazy river and location is spectacular lots of shopping near by. Arizona is beautiful. Thanks to TXRH for an unforgettable trip.

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Helpful?
1Thank mkjpellis
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We were thrilled to be the host resort for TXRH and are so pleased to hear that we made this an unforgettable trip for you! Whether for business or pleasure, we hope to welcome you back to the resort when your travels bring you to Arizona once again.

Cottonwood, Arizona
Reviewed 24 April 2015

We traveled to this resort with another family. We had so much fun relaxing by the pool and cruising the lazy river. The resort is beautiful and it's in a great location, close to restaurants, shopping, movies and late night ice cream! The resort has so many amenities that you really never have to leave the hotel. We checked in...

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Helpful?
Thank AZTravelersII
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased to hear that you and your family had such a wonderful stay with us, enjoying many of our resort amenities. We are not sure why you had to pay extra for WiFi, this is included in your resort fee so please reach out to us with your contact information directly at...

Bowling Green, KY
Reviewed 24 April 2015

My wife and I stayed at the JW Desert Ridge for 2 nights in April 2015. Overall, we thoroughly enjoyed our visit. Architecturally and landscape-wise, it reminded me of the Ritz Carlton Kapalua. Not a bad comparison at all. Some observations: All the staff were very, very friendly and helpful. A little bit stiff in one restaurant (Roy's) but no...

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Helpful?
1Thank Hunter747
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are so pleased that during your first trip to Phoenix, you chose to stay with us and had a wonderful experience overall. We do certainly appreciate the comparison to the beautiful Ritz Carlton Kapalua, what a great compliment! We look forward to welcoming you once again back to the...

Boston, Massachusetts
Reviewed 23 April 2015

Attended a conference at this hotel and it was a complete joy. From check-in to check-out, the staff was first-rate. The food throughout was incredible. Many meals were provided as part of the conference, and the breakfast and lunch buffets provided were creative and high quality. Don't miss the smoked chicken and sweet potato hash breakfast at Stone Grill. Not...

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Helpful?
1Thank GWM160
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for your glowing review! We are thrilled to hear how wonderful you recent stay was for you! We certainly look forward to your next visit. Please reach out to us directly for any assistance with your future travel plans. I

del mar, ca.
Reviewed 23 April 2015 via mobile

Repeated mistakes in charges to our Credit card, not enough valets, and housekeeping that did not show up as promised made a dent in our stay. Most staffers were kind and competent. Kids lovelovelove for the lazy river pool and water slide were a big plus. A perfect place to take kids, but the grownup issues were annoying.

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Helpful?
2Thank wantanicevacation
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. Although we are pleased that you enjoyed your stay, we are disappointed to hear that you experience billing issues during your time with us. We would love if you could please send us your contact information to jwdesertridgeguestservice@marriott.com so that we may speak with you in further detail.

The Colony, Texas
Reviewed 22 April 2015 via mobile

My husband and I had a fabulous stay at the JW Marriott while here for a conference. We were greeted by the bell hop who immediately took our luggage and said he would meet us in our room with it. We checked into the hotel at 7:30am, much earlier than we anticipated getting into our room. That was very nice....

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Helpful?
Thank muellerrl
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your recommendation of our resort. We are pleased to hear that overall, you had a wonderful stay and we look forward to welcoming you back to the resort again in the future!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: $285 - $781 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Arizona
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#1 Top resorts Hotel in Phoenix
#1 Spa Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't have a pool view. That will keep the noise level down.”
RedstoneBoy, 25 May 2017 | Read review
“Golf course view”
oscari995, 19 May 2017 | Read review
“always suite”
KenF463, 19 May 2017 | Read review
“Ask for a room with a view. The balcony overlooking the pool or lazy river is nice.”
H4girls2boys, 13 May 2017 | Read review
“Rooms not directly located over restaurants or patios are more quiet.”
O1060BCbarbaral, 9 May 2017 | Read review
5 of 5
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USD 365* /night
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