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DoubleTree by Hilton Phoenix North

Traveller (92)
Room & Suite (45)
Traveller (92)
Room & Suite (45)
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Come on into the DoubleTree by Hilton Phoenix North; our lobby is a great place to relax, with cozy nooks. Step outside to our courtyard with a fireplace and sparkling pool. Work out in the fully equipped fitness center, or prepare for your workday in our business center. We also offer over 14,000 sq. ft. of event space for your meetings and weddings. Start your day in our full service restaurant; ordering off the menu or try our hot buffet. The Dos Arboles Restaurant and Cantina serves lunch and dinner and two Happy Hours. Relaxing or working in your guest room; call room service and we will be happy to bring you one of our fantastic dishes! A quick snack or latte is available 24 hours in our Made Market. We look forward to seeing you soon!
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Room Service
Wheelchair Access
Bar/Lounge
Public Wifi
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Hot Tub
Laundry Service
Self-Serve Laundry
Heated pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
83Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews (574)
Filter reviews
562 results
Traveller rating
257
176
66
36
27
Traveller type
Time of year
LanguageEnglish
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257
176
66
36
27
Show reviews that mention
All reviews castles and coasters front desk double tree sliding door nice hotel business center walk in shower spring training breakfast buffet the room was nice beds were comfortable hotel stay grand canyon lobby area pool side pool and hot tub fitness room
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1 - 5 of 562 reviews
Reviewed 3 days ago

It was an average hotel with nice beds. The smell was a little off putting but the free cookies made up for it. Not the best area of town. Plenty to do in the surrounding area. I wish the pool would be open a little...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Journey41302369087
Hotel's Favourite
Reviewed 25 August 2018 via mobile

The front desk personnel go out of their way to ensure your stay is the best it can be. It appeared that they all had a great working relationship and all spoke highly of their manager a rare thing this day and age. The cleanliness...More

Date of stay: August 2018
Thank Arch A
Response from Mary L, General Manager at DoubleTree by Hilton Phoenix NorthResponded 28 August 2018

What an amazing review! Thank you so much for your wonderful comments on the hotel and the team. We truly care for one another and for our guests. We are delighted you enjoyed your stay and we look forward to seeing you again soon! Mary...More

Reviewed 1 week ago

I had a great experience Staying at the Doubletree in Seattle so I booked the Doubletree hotel stay in Phoenix. The accommodations, the staff from the front desk to the house cleaning personnel, every one was fantastic. We were in a great location for eating,...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Cruiser38984714786
Response from Mary L, General Manager at DoubleTree by Hilton Phoenix NorthResponded 6 days ago

Thank you for your wonderful review and thank you for staying with DoubleTree by Hilton! We are delighted you enjoyed your stay with us and I will share your comments with the entire team. We look forward to seeing you soon - Happy Holidays, Mary...More

Reviewed 2 weeks ago

stay was base on our senior softball group rates, but this was not honor and we paid 30% more the was quoted. we could not cancel without occurring a penalty. price too high for stay. However, bed was nice and staff was very accommodating.

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
Thank 813darrylc
Response from Mary L, General Manager at DoubleTree by Hilton Phoenix NorthResponded 2 weeks ago

Thank you for your review. Unfortunately we are unable to change any third party reservations and I do apologize for any inconvenience. We pride ourselves on our service and accommodations and greatly appreciate your kind comments. Wishes for a great holiday season, Mary L/General Manager

Reviewed 2 weeks ago

Decent choice, comfortable beds, excellent cleanliness, other guests room noise lasted well into the early morning hours,(very thin walls?)room was in dire need of new furnishings and repair. Excellent front desk staff. Room service food was cold upon arrival, no in room microwave. More in...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
Thank Happiness46297158383
Response from Mary L, General Manager at DoubleTree by Hilton Phoenix NorthResponded 2 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and apologize for the room service. I do hope you contacted us immediately so we could take care of you. Your comments will...More

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Questions & Answers
Ask a question
luckyrabbit25
27 October 2018|
AnswerShow all 4 answers
Response from Mary L | Property representative |
Good Morning! We have a full menu for breakfast and a buffet; prices range from $5 for a la carte items to $14 per person for the buffet. Your children would eat free due to their ages! See you soon! Mary L/General Manager
1
Vote
cherylblack50
6 September 2018|
Answer
Response from Mary L | Property representative |
That is great - they are listed as Home2 Suites Phoenix Chandler. They will appreciate the great review! Mary L/General Manager of the DoubleTree by Hilton Phoenix North.
0
Votes
ryantabathat
7 August 2018|
Answer
Response from Mary L | Property representative |
We were completely renovated in Jan 2015 and then added back-lit mirrors, vanity mirrors and glass shower doors in the showers. The bedding is all new including the pillows. I hope that helps! The Restaurant has new tiling... More
0
Votes
Room Tips
"Ask for a room that looks into the courtyard next to the pool. They also have bungalows!"
publiussulla
23 Sep. 2018
Read review
"I was happy with no noise on the second floor!"
TravelFoodLoveIt
22 Aug. 2018
Read review
"ask for a bungalow from Roxanne or Sam"
Mermaid59109
16 Aug. 2017
Read review
"Request a room away from the pool in hot months; the noise carries."
Crecia
23 Jul. 2017
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PRICE RANGE
USD 91 - USD 254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points phoenix northfour point sheraton phoenix metrocenterphoenix four points
FORMERLY KNOWN AS
Metro Plaza
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
284
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