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Country Inn & Suites By Carlson, Deer Valley

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#32 of 174 Hotels in Phoenix
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Deer Valley
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436 Reviews from our TripAdvisor Community

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Showing 423: English reviews
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Tioga, Pennsylvania
Reviewed 4 days ago NEW

Staff is great, but the Mgr. thinks it's worth more than it is. Stayed there previously for a far better rate. This time it's 4 times higher. Looked at other Carlson Hotels in the area, as well as nicer hotels and rates are far more reasonable in the off season at all other hotels. I called to make sure and...

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Helpful?
Thank Carol P
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Carol, Thank you for your review. Yes, are prices are higher right now due to it being our peak season and our ownership wanted the rates higher. Yours in hospitality, Gina Finical General Manager

Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank Glenn P
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Ridgefield, Washington
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank noelf551
Phoenix, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank K5391QOmichelm
sedona, az
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank billwE3395DU
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Excelsior, Minnesota
Reviewed 3 weeks ago via mobile

The shower was broken. The wallpaper was tearing in several spots. Cannot control temperature of your room as the temperature is centrally controlled. Breakfast food was very low quality. Would not stay here again.

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Helpful?
Thank Autumn028
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for your review. I do apologize regarding the issues you experienced during your stay with us. We are an older property and are doing our best to keep the hotel up until we receive our renovations. I will be sure to address these issues with my staff. Yours in hospitality, Gina Finical General Manager

Arvada, Colorado
Reviewed 4 weeks ago

We just completed another stay at Country Inn and Suites at Deer Valley. The hotel could use some remodeling. Seemed to be a little high priced. The bed seemed comfortable. The breakfast was good and changed from day to day. Check in was quick and easy and all of the staff were very friendly. The night security guard, an older...

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Helpful?
Thank Jerry I
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Jerry, Thank you so much for the great review. We are so glad you enjoyed your stay with us. Our prices are a little higher due to it being our peak season. We should be undergoing renovations soon. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager

Tucson, Arizona
Reviewed 4 weeks ago

This hotel is surrounded by freeways and traffic. Rooms are way overpriced for what you get. This room was nothing close to a suite. There is no relaxed sitting room or kitchen area. Just a microwave and a refrigerator jammed into cabinets in the TV console. The breakfast was pretty good - eggs, bacon, good, freshly prepared oatmeal, bananas, yogurt...

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Helpful?
Thank Sabrina D
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Sabrina, I am truly sorry for all the issues you experienced at our property. We do hope you will give our hotel another chance in the future. I will be sure to address these concerns with my staff. Yours in hospitality, Gina Finical General Manager

Saratoga, California, United States
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Raymond W
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Calgary, Canada
Reviewed 4 weeks ago

Hotel is updated. Room has plumbing issues but the front desk sent someone right away to fix. I love their breakfast. Hot meals are well-done. Front desk business center's computer has a printer but it won't work.

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1Thank Fay J

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perfectly located in the Northwest corridor of Phoenix - minutes from several predominate businesses, sports facilities and amazing shopping/dining! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Deer Valley

Address: 20221 N 29th Ave, Phoenix, AZ 85027-3133
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: $118 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Deer Valley 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Country Inn & Suites Deer Valley Hotel Phoenix
Country Inn And Suites Deer Valley
Country Inn Phoenix
Country Inn Deer Valley
Phoenix Country Inn
Country Inn & Suites By Carlson, Deer Valley Phoenix, Arizona
Hotel Style:
#2 Green Hotel in Phoenix
#23 Family Hotel in Phoenix
#24 Romantic Hotel in Phoenix
#30 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Deer Valley staff and other travellers.
6 questions
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9 months ago
Vancouver, Washington
Fort Wayne, Indiana
over a year ago
Winslow, Arizona

See all questions (6)

Questions? Get answers from Country Inn & Suites By Carlson, Deer Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing north to avoid highway”
 of 5 bubbles 327phyllisj, 23 Feb 2017 | Read review
“Eat breakfast elsewhere!”
 of 5 bubbles PeterKatrina6269, 18 Feb 2017 | Read review
“We stayed on the third floor and the room was exceptionally clean.”
 of 5 bubbles MarkL234, 27 Jan 2017 | Read review
“Fourth floor north side has a great view of the mountains.”
 of 5 bubbles realdavek, 12 Jan 2017 | Read review
“Hotel has 4 floors. We enjoyed top floor facing the pool and views of the mountains.”
 of 5 bubbles Y2087INdonnas, 1 Nov 2016 | Read review
5 of 5