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07/05/2017 08/05/2017
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    Crowne Plaza Phoenix Airport

    4300 E Washington St, Phoenix, AZ 85034-1818
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 34
    USD 145*
    USD 111*
    USD 145*
    USD 111*
    USD 145*
    USD 112*
    Traveller (70)
    Room & Suite (50)
    Dining (8)
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    Overview

    • Excellent46%
    • Very good36%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
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    Reviewed 2 weeks ago

    I had another passenger get sick during my plane ride into Phoenix. I arrived at the Crown Plaza feeling sick myself and as soon as I arrived they sprang into action. The first thing they did was arrange for me to use the in-house laundry....More

    Helpful?
    Response from Ted T, General Manager at Crowne Plaza Phoenix Airport

    I am sorry to hear that you had such a rough entrance to Phoenix, but also very happy to hear how the staff at the Crowne Plaza Phoenix Airport Hotel jumped up to help in many ways. I am pleased that you were welcomed like...More

    Reviewed 2 weeks ago via mobile

    Enjoyed two separate stats during my current trip and would recommend it for business travelers or in conjunction with a flight. A bit far from restaurants or nightlife, but either the light rail across the street or an Uber/Lyft resolves that quickly. Decent little restaurant...More

    Helpful?
    Response from Ted T, General Manager at Crowne Plaza Phoenix Airport

    Thank you for taking the time to share your review after your recent stays at the Crowne Plaza Phoenix Airport Hotel. I appreciate your recommendation to business travelers as they find our location and amenities well suited for their needs. I hope you can visit...More

    Reviewed 3 weeks ago

    We chose to stay at the Crowne Plaza bc it was closest to the Phoenix Airport and we had a very early flight. Our hotel rate was right in our budget so that was a big plus. We checked in and were very pleased with...More

    Helpful?
    Response from Ted T, General Manager at Crowne Plaza Phoenix Airport

    Thank you for your perfect comments regarding your stay at the Crowne Plaza Phoenix Airport hotel. I am so happy to hear that the hotel worked well for your situation and you had time to enjoy some of the amenities like the Perch Lounge. I...More

    Reviewed 19 March 2017

    Stayed here one night for a very early flight. The air conditioning system is HORRIBLE- either one freezes or else sweats- 2 controls in the room. Which one do you use- no directions. Stingy with the bath towels. Overpriced hotelMore

    Helpful?
    Response from Ted T, General Manager at Crowne Plaza Phoenix Airport

    Thank you for your candid review. We apologize that your recent stay did not meet expectations and the AC did not work properly. We appreciate your comments and will share these with our Engineering team so that we can continue to improve our products. We...More

    Reviewed 13 March 2017

    I spent 6 days at the Crown Plaza Phoenix Airport last week for a conference, Repeated billing errors, (some) apathetic staff, and WEAK Starbucks coffee earned this hotel 3 stars. It should be said there were some exceptional staff members. And it should also be...More

    Helpful?
    Response from Ted T, General Manager at Crowne Plaza Phoenix Airport

    Thank you for sharing your candid review of your experience at our hotel. I apologize that you did not receive the consistency of service that we believe is our standard. I will pass these comments on to the team in order for us to improve...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • USD 108 - USD 192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Phoenix
    • #24 Family Hotel in Phoenix
    • #30 Romantic Hotel in Phoenix
    • #46 Business Hotel in Phoenix
    Photos
    Traveller (70)
    Room & Suite (50)
    Dining (8)
    Pool & Beach (7)
    Nearby
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    Questions & AnswersAsk a question
    Brian T
    Thanks so much. I do like a high floor. Are there any good views from high floor? Mountains? City? Thanks so much.
    20 January 2017|
    Answer
    Response from Ted T | Property representative |
    We have two different choices for views. The first is the city view that get's a good look at the airport with South Mountain in the background and the skyline of Phoenix. The other view is a great look at Camelback... More
    1
    Vote
    Brian T
    I am an IHG Platinum Elite and I have a question. What is the difference between the King Leisure Sofa Bed and the King Executive Sofa Bed, other than that its on Executive Level and costs $20 more per night. Any other perks? I have never stayed at your property before but will be there in June 2017. Thank you.
    20 January 2017|
    Answer Show all 3 answers
    Response from Ted T | Property representative |
    Thanks for choosing the Crowne Plaza Phoenix Airport for your Phoenix accommodations this June. The Executive level rooms have in room safes, robes, upgraded bathroom amenities and are on the highest two floors. Whichever... More
    1
    Vote
    GG_batiste
    I will need a wheelchair for my hubby for our stay, btn January 2-7, 2017. Will there be one available, free?
    31 December 2016|
    Answer Show all 4 answers
    Response from diamondprod_tom | Reviewed this property |
    Not certain on wheelchair, however, staff is very responsive so would call desk to find availability.
    0
    Votes
    Room Tips
    "Ask for a room on the upper floors for the best view and quiet"
    Read review
    "Ask for a room not facing the parking garage"
    Read review
    "request a lower floor room because of the shower water pressure. My room was on the top floor (10th),"
    Read review
    "We had a beautiful view on the top floor."
    Read review